It's weird to do a review of Pizza Hut, but I'm doing it because it was a better-than-expected meal! We got Pizza Hut delivered, so I can't speak to their service or atmosphere, but I can say we got our pizzas delivered quickly through their app, and they were pretty close to hitting the ETA of the order to my door, missing by maybe 2 mins. The pizzas were great! Thin n Crispy Crust Meat Lovers and a Stuffed Crust Pepperoni pizza. Very happy with both of them! But we tried the buffalo wing pieces -- and they were awesome! I was really surprised by them! Good flavor, big meaty chunks of real chicken -- very good! I will definitely get those again. We weren't crazy about the Cinnabuns, however, as they were kinda dry. We'll pass on those next time. But we will be getting pizzas (and nuggies!) from this Pizza Hut again!
Food: 5
Tanesha Wright
The entire staff is awesome! Orion and Jamal are always super friendly, helpful and professional!! We ONLY order from here because we know we'll always get met with a smile, great service and food!!!
Atmosphere: 5
Food: 5
Service: 5
Allen Schnick
Service was quick and pizza was great.Parking: Good number of spots. Easy in and out.
The food was good. They did not deliver the dipping sauces, which ruined the dining experience.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Pepperoni Pizza
John Belew
This was absolutely the worst decision to give this location another chance. We ordered one lg pizza at 5:38pm for a 6:45pm pickup. We arrived at 6:35pm early for our pickup time. We live 2 miles away, once home I opened the pizza box to find a barley warm, the cheese was hard and dry, the ham was cold and dried up. This absolutely should never happen. I am recommending all customers avoid this location in the evenings. Hope to hear fromManagement but I doubt I will.
Atmosphere: 1
Food: 1
Service: 1
Larry Hall
The employees did an outstanding job on a very busy Halloween night.Wheelchair accessibility: Although they do have accessibility entrances. I would not recommend it on a holiday for the lobby. Area is very small for a wheelchair. My wife is in a wheelchair. And I know she would not be able to get around in there. Other than that, I did an outstanding job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
ISAIAS CASTRO
Better than our Georgetown Pizza Hut ??
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Justin Nixon
Excellent customer service and delicious pizza! The staff here is just amazing very clean, respectable and fast too! I will definitely be returning
Pizza was undercooked, very little sauce, mostly cornicione, cornicione was doughy, crust was thin and soggy. I will not be ordering from Pizza Hut again. There are better options available.
Suzette Rodriguez
I have never had any problems with this location, until today. I placed an online order and sent my daughter to go pick it up. When she got home I found that they forgot the side salad. I called and spoke with the guy that answered and asked for a refund for the side salad. And found out the person who gave my daughter the pizza that was ordered was supposed to tell her to grab the salad. And was also told I could not get a refund for the salad.
Al
Don't know what's going on with the Pizza Hut at 1900 University Blvd but on my most recent trip to pickup my pizza, a young African American employee, perhaps by the name of Arnold (Not certain) asked me if I wanted to leave a tip. When I informed him that I had already paid online, he waited for me to get to the door and loudly made some nasty remark regarding not receiving a tip. I turned around and walked back to the counter and asked him to repeat what he said, which he did not. Normally, when I get a pizza delivered I tip 20%. My point being that I don't feel I should have to tip someone for picking up my own pizza and I certainly should not be harassed for not tipping when I pick up my own pizza. And for information purposes, he did the same thing to the customer in front of me. It is my hope that Pizza Hut will see this review and train their employees to refrain from uncouth behavior.
Jill B.
This location is an easy in and out carry out location. We love The Big New York Pizza here. Its a huge pizza ( dinner worthy, plus a lunch or two). Six very large slices. I keep meaning to get a picture but we always dig in while its piping hot so (*burp*) ummmm... sorry. No pizza pic! We love this smaller but neighborhood location. My husband usually just orders on the App and walk over to get our pizza pie. The staff is smiling and friendly. The pickup area is clean and of course, you can add a few sodas to your order if you forgot to order them.Delivery has never been an issue from this store. But as seniors, we'd rather eat twice than pay delivery charges so we just go pick it up ourselves. Not all Pizza Huts seem to be equal, so this location has become our GO-TO Pizza Hut for a solid consistent pizza, plus to save a few bucks on carry out specials and to save a few bucks by ordering Carry Out on our favorite pizza.
Alex
Messed up my order and brought it to their attention they were nonchalant about it. Won’t buy here again.
Can't get it right.
Atmosphere: 1
Food: 1
Service: 1
Management is terrible, but the food is good.
Atmosphere: 5
Food: 5
Service: 5
It's weird to do a review of Pizza Hut, but I'm doing it because it was a better-than-expected meal! We got Pizza Hut delivered, so I can't speak to their service or atmosphere, but I can say we got our pizzas delivered quickly through their app, and they were pretty close to hitting the ETA of the order to my door, missing by maybe 2 mins. The pizzas were great! Thin n Crispy Crust Meat Lovers and a Stuffed Crust Pepperoni pizza. Very happy with both of them! But we tried the buffalo wing pieces -- and they were awesome! I was really surprised by them! Good flavor, big meaty chunks of real chicken -- very good! I will definitely get those again. We weren't crazy about the Cinnabuns, however, as they were kinda dry. We'll pass on those next time. But we will be getting pizzas (and nuggies!) from this Pizza Hut again!
Food: 5
The entire staff is awesome! Orion and Jamal are always super friendly, helpful and professional!! We ONLY order from here because we know we'll always get met with a smile, great service and food!!!
Atmosphere: 5
Food: 5
Service: 5
Service was quick and pizza was great.Parking: Good number of spots. Easy in and out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Marinara, Pepperoni Pizza
The food was good. They did not deliver the dipping sauces, which ruined the dining experience.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Pepperoni Pizza
This was absolutely the worst decision to give this location another chance. We ordered one lg pizza at 5:38pm for a 6:45pm pickup. We arrived at 6:35pm early for our pickup time. We live 2 miles away, once home I opened the pizza box to find a barley warm, the cheese was hard and dry, the ham was cold and dried up. This absolutely should never happen. I am recommending all customers avoid this location in the evenings. Hope to hear fromManagement but I doubt I will.
Atmosphere: 1
Food: 1
Service: 1
The employees did an outstanding job on a very busy Halloween night.Wheelchair accessibility: Although they do have accessibility entrances. I would not recommend it on a holiday for the lobby. Area is very small for a wheelchair. My wife is in a wheelchair. And I know she would not be able to get around in there. Other than that, I did an outstanding job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Better than our Georgetown Pizza Hut ??
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Excellent customer service and delicious pizza! The staff here is just amazing very clean, respectable and fast too! I will definitely be returning
Restaurantji Recommends
Pizza was undercooked, very little sauce, mostly cornicione, cornicione was doughy, crust was thin and soggy. I will not be ordering from Pizza Hut again. There are better options available.
I have never had any problems with this location, until today. I placed an online order and sent my daughter to go pick it up. When she got home I found that they forgot the side salad. I called and spoke with the guy that answered and asked for a refund for the side salad. And found out the person who gave my daughter the pizza that was ordered was supposed to tell her to grab the salad. And was also told I could not get a refund for the salad.
Don't know what's going on with the Pizza Hut at 1900 University Blvd but on my most recent trip to pickup my pizza, a young African American employee, perhaps by the name of Arnold (Not certain) asked me if I wanted to leave a tip. When I informed him that I had already paid online, he waited for me to get to the door and loudly made some nasty remark regarding not receiving a tip. I turned around and walked back to the counter and asked him to repeat what he said, which he did not. Normally, when I get a pizza delivered I tip 20%. My point being that I don't feel I should have to tip someone for picking up my own pizza and I certainly should not be harassed for not tipping when I pick up my own pizza. And for information purposes, he did the same thing to the customer in front of me. It is my hope that Pizza Hut will see this review and train their employees to refrain from uncouth behavior.
This location is an easy in and out carry out location. We love The Big New York Pizza here. Its a huge pizza ( dinner worthy, plus a lunch or two). Six very large slices. I keep meaning to get a picture but we always dig in while its piping hot so (*burp*) ummmm... sorry. No pizza pic! We love this smaller but neighborhood location. My husband usually just orders on the App and walk over to get our pizza pie. The staff is smiling and friendly. The pickup area is clean and of course, you can add a few sodas to your order if you forgot to order them.Delivery has never been an issue from this store. But as seniors, we'd rather eat twice than pay delivery charges so we just go pick it up ourselves. Not all Pizza Huts seem to be equal, so this location has become our GO-TO Pizza Hut for a solid consistent pizza, plus to save a few bucks on carry out specials and to save a few bucks by ordering Carry Out on our favorite pizza.
Messed up my order and brought it to their attention they were nonchalant about it. Won’t buy here again.