Subway

1500 S A.W. Grimes Blvd Suite 160, Round Rock
(512) 238-9995

Recent Reviews

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sai sudarshan

Very polite staff

Service: 5

Brion Bellinger

Chris is the most disrespectful and unprofessional employee that I have encountered in all of my years going to Subway. His level of disrespect is completely unacceptable, and I think that his employment should be re assessed. He told me upon entering 5 minutes after 9 that I was cutting it close as they close at 10. When I questioned what he meant, he stated it was a joke.. Chris continued to have an extremely bad attitude asking me the same questions 2, sometimes 3 times.. An online ticket came through while I was standing there and Chris lost it in frustration (Its On Camera). He continued to make my sandwiches with such anger that he didn't even cut the sandwiches. After him asking me 3 times if there was anything else and me saying NO, he snapped again saying he's had a long day, he hasn't had any caffeine and he's tired as if any of that is my concern. He didn't want to give me a receipt, and stated well, I need to print out another copy because I have to put a copy with the coupon. Again, has nothing to do with me.. The receipt that prints out is mine, whatever else you have to do is internal. I don't think Subway is the place for Chris, and management needs to review the footage and take appropriate action.

Atmosphere: 1

Food: 1

Service: 1

Raymond Ridgway

Ordered online for pick up at this location twice, each time paid for double meat, pick up, jet back to work and no double meat. BS! Short cuts to save money. Avoid online order if you are ordering double meat at this location.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cold Cut Combo

Coyhunter 76

Charged me 20 dollars for a 12 dollar sandwich, I've got the same sandwich weekly for almost a year and it's always been the same price, employee didn't cut my sandwich in half and toasted it when I asked them not too.

Atmosphere: 1

Food: 1

Service: 1

pamela c

The staff was very helpful with getting my app to work with my gift card. My chicken sandwich was very good. I only eat here when I have coupons because prices have gone up.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sandwich

Carol E

I just ordered a club subway with mayo. There is so much mayo on this sandwich it’s like soup, can’t even eat it and I love mayo! Actually dribbling down my arms as I try to eat it.

Food: 1

Cathleen Ash

So sad that i couldn't get 2 beautiful subs after Terry spent all that work making them. I went to subway with my keys, a coupon and a$50 bill. When Terry moved my subs to the register, she told me she couldn't take a fifty. Company policy. She offered that i could walk across the mall lot and get change at church's chicken. I thought: what the heck? Either the company is worried about fake, they don't want to carry twenty in change or they don't trust their employees. None of that should mean i get to go do their banking somewhere else. Step up people & companies. Post all over the place that you don't take big bills so you're not left holding $30 worth of subs and have a customer walking out and having to go shop for the fixings that were already put together for her. I love subway and it's my 93 year old mothers favorite to go place. Now? I'm scared they're going to go cashless like some of my other favorites i no longer frequent like mad greens. Step up Subway. Shame on you.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandwich

Tammyoetkenlop Oetken

The website indicates they close at 10:00 on Saturday. The door has they close at 10:00 pm on Saturdays. And yet - at 9:30 on a Saturday night they are CLOSED! What the heck? Poor, poor, poor service!

Atmosphere: 1

Food: 1

Service: 1

Kim Clemons

Brandon is freaking amazing, he has a great spirit, really nice, always puts a smile on your face, and gets your order right. This location definitely needs to keep him, and promote him if they haven’t already

Aylicia Herron

This is our second time at this location, and I can't express how frustrated I am at the service. The lady making our food is the same as the last time. The other lady who put the toppings on my sandwich smothered my wrap with salt. I asked her twice to stop while she ignored me or didn't hear me. Mrs. Coni. I don't know if she realizes that she does this, but she talks down to customers and is rude with the inflections of her voice as well as her judgmental facial expressions. Nothing about her screams, kindness, or customer service. My family and I will not be returning.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Sandwich

Alexander Goode

Brandon is the best part about this subway! Customer service was awesome and my food was made super fast. Tastes great. Brandon is that guy!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Tank Dewayne Allen

Brandon is very friendly and a great person to talk to and very funny and

Atmosphere: 5

Food: 5

Service: 5

Karla Allen

Brandon is the best worker he is very friendly he treats you like family, I would recommend this place to anybody.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Austin Finch

Brandon was amazing! After having had a really long day, it was awesome to come here and see someone bringing energy and fun to the restaurant. It is rare to find someone that cares enough for the guests that they can bring smiles to those around them through their attitude. 10/5 stars!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Geron Perry

Brandon O'Neil was a excellent employee and gave great customer service and will definitely be back

Kid-friendliness: There sandwich is excellent

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

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