Whataburger
17000 Ranch Rd 620, Round Rock
(512) 394-8361
Recent Reviews
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Incredible customer service and food! Diego was our server and did such a great job being friendly and making the overall experience great. He checked on us when the food was taking a bit and was very nice taking our order.
Atmosphere: 5
Food: 5
Service: 5
These guys are great
So polite and helpful
Don't know how they managed to get so many good employees. They might be farming from the church next door
Atmosphere: 5
Food: 5
Service: 5
No line at 1:00 pm on a Saturday. Cold burgers and forgot our cookiesβ¦. Had to wait up at the βslow order lineβwith only one other car behind me. Cold burgers! In and out is winning and Iβm a crying Texan!
Atmosphere: 1
Food: 1
Service: 1
The food quality and speed has improved over a year's time, but it still lags behind some other locations. It's great that it is open late into the night. Too bad the food isn't as good as it was before the company was sold off.
Atmosphere: 5
Food: 4
Service: 5
This store has a very friendly staff. Emmy was great and service was quick. This store is clean. Food was up to the standard that is expected at every Whataburger. I go in many of their locations, I could be a shopper for corporate.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Whataburger
Serves is great, whatburger how about whataservas people great job to you who make whatbuger what it is thanks you servas people.
Atmosphere: 5
Food: 5
Service: 5
It's NOT IN,AN OUT, but it's number two, 100%, yes, !!!!
Atmosphere: 5
Food: 5
Service: 5
Beautiful place
NEVER AGAIN WILL I BE VISITING WHATABURGER ON 79 and RED BUD in ROUND ROCK,TX!!!π‘ Yesterday evening I brought my son here for a burger. As I got in I sat in the seat across from the front counter. I have kidney disease and it makes me feel really tired so I wanted to rest a bit before I got up and ordered. As im resting a young black male maybe in his mid 20's comes in and walks up to the counter. I didnt see the cashiers name but he is a young caucasion and they both are talking. So im still resting and I hear the cashier tell the customer to be quiet and sit down. The customer then says who are you to be talking to him like that. Then the cashier tells him to shut up and sit down! Not sure whats going on but they are going back and forth! From just that little bit I heard the employee was being disgustingly rude to the customer. Then they both look at me and im asked who is in the wrong? I say I dont know whats going on but I just saw the employee tell the customer to shut up and sit down. And immediately the employee starts mouthing off at me while im there resting. I tell him again Idk what happened I just know what I saw and he started mouthing off at me again. I then tell him I dont know and dont care what happened but it didnt look right when he told the customer to sit down and shut up. Again he starts mouthing off to me. Then what looked like a supervisor and I didnt get a name but she mightve been Indian. She comes up and asks me whats going on so I tell her what I saw and the employee again starts mouthing off and doesnt stop. I tell her she needs to control the employee. She then says hes under control but hes still there being rude and mouthing off. Ive tuned him out and im trying to listen to her then finally another employee wraps his arms around the rude employee and pulls him to the back. The other employee pulled him away because he was extremely disrespectful, rude and not under control! She then tells me hes under control. You can still hear him. I say hes not under control he was just pulled away. She then points at me and the other customer and says we need to calm down. I said I dont work for you and you need to talk to youre employee like that, not us! Then you can still hear the employee mouthing off. Im frustrated and still sitting trying to rest! The employee escalated things and the supervisor did nothing to help! I was just too fed up and told her I wont ever come to this location again and I walked out. As I exited a few customers stopped to see if I was ok. My son told me he heard someone say that the other customer threatened an empolyee right before we got there. Not sure if thats what happened but im here getting treated like this because I was asked and I said what I saw! And the whole time im sitting down trying to rest before I place my order! It was so frustrating and stressful!!! As im in my vehicle pulling out I see the supervsor come out giving someone a pickup order. Even tho I felt she didnt do the right thing I decided im gonna apologize to her. I tell her excuse me I want to apologize to you. She just mumbled something and starts walking off. I then say youre gonna walk off when im apologizing and she mumbled again and walked inside. She was wrong but she didnt see the whole thing. I wanted to apologize and explain everything that happened and why they talked to me while I was sitting there resting before ordering! And Im getting treated badly for saying what I saw! UPDATE!!! I was able to talk to the store manager and his excuse was that the employee let the situation get the best of him. He explained to me that the other customer threatened a Whataburger employee before I got there but that had nothing to do with me! That was Whataburgers excuse for treating me ugly all while I was there resting before I ordered! Whataburgers lame excuse for treating an innocent customer like garbage! DISGUSTING!!! And not even the manager apologized for the way they treated me!!! NEVER AGAIN AT THIS LOCATION!!!ππππππππππππππππ
Atmosphere: 1
Food: 1
Service: 1
Love breakfast here!!! Service can be questionable depending on the day
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
It was Whataburger Day so they were quite busy and informed us they were a bit behind but they trucked through it and did an amazing job despite how busy they wsre.
Atmosphere: 5
Food: 5
Service: 5
The girl named Faith is nice but should be in the SLOW FOOD service.
Nice place. Workers were great!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries, Whataburger
Came here after work around midnight tonight, food was done exactly as ordered, and the young lady at the window was extremely polite and helpful.
Atmosphere: 4
Food: 5
Service: 5
Izzy had great customer service and took control of the drive thru during a peak hour! Great job.
Atmosphere: 5
Food: 5
Service: 5
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