Whataburger
17000 Ranch Rd 620, Round Rock
(512) 394-8361
Recent Reviews
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This Whataburger is amazing! It was my first time visiting this location, and I thoroughly enjoyed dining in. I have been to many Whataburgers, and this one stands out with its great service, fantastic food, and wonderful atmosphere.
Excellent Customer Service Experience at Whataburger!
I recently had an outstanding experience with Whataburger's customer service that I wanted to share. A few days ago, I ordered a burger to go, and when I got home, I realized it was the wrong one. I called the store to explain the situation, and the employee immediately apologized and offered to exchange it for the correct order if I came back.
When I returned, they were incredibly apologetic about the mix-up. Not only did they replace my burger with the correct one, but they also gave me fresh fries, anticipating that the original ones would have gotten soggy on the trip back. To top it off, they even provided a coupon for a free burger on my next visit.
It was a small mistake on their part, but their genuine apologies and proactive efforts to make it right truly impressed me. Their excellent customer service turned a potentially frustrating situation into a positive one. I left feeling happy and definitely plan on returning to Whataburger soon!
What’s not to like? Burgers made to order. Great shakes.
Great place to come for burgers and fries. Order ahead or eat in!
Employees are friendly. Foods ok,
This Thursday night crew is kicking butt tonight. The man at the counter is being especially cool and explaining the hang ups and short delays.
This whataburger always forgets something about my order. Whether it’s my spicy ketchup, my onion rings, or something smaller like forgetting I wanted no ice. This has happened for my last 10 consecutive orders.
Atmosphere: 5
Food: 3
Service: 3
Great Jalapenos burgers.
Atmosphere: 5
Food: 5
Service: 5
Edit: this is the best Whataburger in the area now. Much better than many other locations in Austin
Very slow service. Fries have on many occasions have been cold and tasted burnt. Extremely disappointed with such a relatively new Whataburger.
Food: 5
Service: 5
Never been to a Whataburger I didn't like
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whataburger
Restaurantji Recommends
Good place had atmosphere
Vegetarian options: Not good
Dietary restrictions: Unhealthy food
Parking: Lots of parking
Kid-friendliness: Kid friendly 100%
Wheelchair accessibility: Very good
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Hamburger, French Fries, Whataburger Jr
Great pancakes 🥞 and flavorful breakfast sandwiches
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancake Platter
Food is good, service is great, and they're fast everytime, especially at night when the munchies kick in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger Patty Melt
Ate a sausage biscuit there 1st time. Pretty good.
Food: 4
Service: 4
The new Blaze burger is YUMMY!
Highly recommend
Atmosphere: 5
Food: 5
Service: 5
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