Chick-fil-A

8500 Lakeview Pkwy, Rowlett
(972) 373-1288

Recent Reviews

Michelle Darnell

They close their lobby at 9:30, said so right on the door. I didn't realize it and went right in, I didn't want to sit in the drive thru line. ? The employee that was cleaning the dining room stopped and helped me anyways at the counter. Super nice and thank you.

Atmosphere: 5

Food: 5

Service: 5

Hanna Wood

The slowest Chick-fil-A I have ever been to.

Atmosphere: 3

Food: 3

Service: 3

Greg Hughes

Perfect hot food as usual can’t beat it!!

Atmosphere: 5

Food: 5

Service: 5

Jason Dove

Chick-fil-A is usually known for their customer service and the ability to get you through their drive-through quickly. This location has to be the slowest in the United States. Someone from corporate really needs to visit this store and explain what they’re doing wrong.

Clay York

Slow and people are not trained like at other franchises. Clearly not following the corp standard here

Juan Francisco Torres

Excellent attention, service and

Atmosphere: 5

Food: 5

Service: 5

Caiden Lewis

Last wednesday (2-07-2024) I had the pleasure of experiencing exceptional customer service at Chick-fil-A, thanks to an outstanding team member named Oscar. From the moment I walked in, Oscar’s warm greeting and genuine smile set the tone for a memorable dining experience. I’ll be sure to make a return thanks to the excellent customer service.

Atmosphere: 5

Food: 5

Service: 5

Brandon

Good customer service

Nick Hughes

We stop at Chick-fil-A often. We frequent all the locations. This new one is laid out so much better than any of the surrounding locations that we will come here even if the others are closer. The drive thru operates faster, the parking lot access is superior and it is just an all around better design for a location.

Atmosphere: 5

Food: 5

Service: 5

Tommy Thomason

Great food and

Atmosphere: 5

Food: 5

Service: 5

Donnie G.

Not like your usual chick fil a. Service tonight was slow and last trip the fries were burnt. Not sure chick fil a will let this franchise survive

Ron Ryan (Rebos19)

Ordering from mobile app doesn't help speed of getting the order.

Atmosphere: 4

Food: 5

Service: 4

Antony guerrero

Excellent good service ?

Atmosphere: 5

Food: 5

Service: 5

ean katz

From my experience here, the team at this Chick-Fil-A location embodies everything that the brand stands for. I forgot to add a few details in my order about my dietary restrictions and they jumped to make sure they got the order right. On top of that instance, the customer service was all around great, as always. I believe it was worth some recognition. Thank youDietary restrictions: The team went above and beyond to accommodate my dietary restrictions. They clearly cared about my health and wellbeing.

Atmosphere: 5

Food: 5

Service: 5

Sheila B.

Nothing to write home about. Simple chicken sandwich not sure why it's so popular or why the lines are insane. I've had better elsewhere or at least same quality.

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