TOKYO HANA
9900 Lakeview Pkwy, Rowlett
(972) 412-0303
Recent Reviews
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Our chef was great no issues and great entertainment. However frustrated with server when we asked for no noodles and extra fried rice only to get noodles, ordered scallops and didnt get any. Oh but we paid for all of it. Lessons learned and sorry to say we won't be back.
Atmosphere: 3
Food: 4
Service: 2
Great experience . Great food. The cook was hilarious! My son loves hibachi so it was a great time !
Atmosphere: 5
Food: 5
Service: 5
from the second we walked through the door the service was exceptional, we felt extremely welcomed! Every dish was full of flavor and beautifully prepared.
Atmosphere: 5
Food: 5
Service: 5
Sashimi was cut very thick, sushi rolls were falling apart and got a fish fin in my sushi roll my son ordered chicken shrimp hibachi he only had a couple of bites because it didn’t taste anything like hibachi food wasn’t good at all! It was so pricey we ordered calamari as an appetizer for almost $10 came out with small 5 pieces. I don’t know how is this place have good reviews I don’t recommend eating in there! It was our first time and it will our last!
Service was okay!
Atmosphere: 2
Food: 1
Service: 5
Diana was a fantastic server. she really made our night special. The sushi was amazing. we were here for a birthday and were surprised by how delicious the oreo pudding was. 10/10 we will go back for every celebration.
We ate lunch here today! It was such a wonderful experience. Our server was so attentive and sweet, and the chef was entertaining and couldn’t do enough. Dipper was our server, go and ask for her. I highly recommend.
Food and chef were amazing; tasted great and the chef was very entertaining.
Service however was very questionable. The server took our forks after the appetizer and didn’t come back. Servers from other tables obviously don’t want to help and ignored my obvious gestures until I walked over to them. Instead of just grabbing some they found our server after another 5-10 minutes.
Furthermore, our group was charged for salmon which our chef hadn’t even cooked. t
They fixed this, but it is very unprofessional to make this many mistakes at a nicer restaurant like this
Atmosphere: 4
Food: 5
Service: 2
We just went to celebrate a Birthday!! The food was delicious and the prices were on the spot. Our cook was funny, interactive and patient with our family’s inability to catch broccoli in the air. Great place to go for
Special Occasions or just because. My only suggestion to them is to clean their bathroom.
Atmosphere: 2
Food: 4
Service: 4
I hate to give bad reviews. But I have to be honest, the only thing that was good here was the service. Everyone was very friendly and service oriented. We had calamari that wasn't fresh, like shipped frozen and battered, not good, the soft shell crab was pure breading, miso soup wasn't hot and didn't look like traditional miso. Then, there was an order of fried rice. It was beef and shrimp. My husband thought I asked for plain rice. There was hardly any protein. It was tasty but not worth the price. So, in conclusion, we will not be going back again
Atmosphere: 4
Food: 2
Service: 5
THE RESTAURANT IS VERY NICE, CHEF SHOW IS GOOD, BUT IT IS VERY VERY EXPENSIVE, YOU CAN GET THE SAME FOOD IN A BUFFET FOR LESS THE HALF OF THE PRICE.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Kid-friendliness: They celebrated our granddaughter’s birthday. So much fun!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roll, Triple Delight Sashimi
I ordered from Uber Eats based on the reviews. The food was horrible and nasty. I threw everything out. Pretty much a $70 donation to this restaurant and the Uber driver.
Food: 1
We dined here over the weekend.
Food: Incredible! Chef Howie was charismatic and hilarious. The food was plentiful, delicious, and even the leftovers re-heated well. Appetizers were very good, as well, and came out quickly. We had the Gyoza, Edamame (salted), and Chicken Karage. The food definitely saved the experience. Absolutely delicious!
Drinks: The bartender "T" was attentive, quick, and had great recommendations as well. The drinks weren't too weak or too strong, and delicious. Definitely worth the money.
Service: This was tough. It may have been an "off" night, but it was hard given this was my first experience. We were told that we would be seated after an hour. We took a seat at the bar and waited as families were piled in the doorway for hours. We waited 2.5 hours to be seated, and that's after we had checked in at the front three times to see where we were in line (all after the hour wait). Once we were seated, we had another 30 minutes or so until the chef arrived to be able to eat. Thankfully, we took the bartender's advice to get some appetizers, so we weren't starving, but a few of us weren't pleasant and this point. My friends who had been in the past told me it wasn't "normally," like that. That was the hardest part of the experience, as it was my first time there. We had about three people that were behind us seated ahead of us. There was birthday music playing back-to-back, so maybe it was an especially busy birthday night, or everyone goes for their birthday. The servers tried, but that was not ideal.
Atmosphere: The outside had lights and is right along the water, which was gorgeous. The inside was inviting and had some good seating for the hibachi tables. Instead of one large hibachi table, there were several throughout the restaurant, and a dining area available.
Happy Dining!
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Grilled Vegetables, Hibachi Steak
We got to the host stand at 7:20 pm. We told the host it would be 2 people. she then told us to wait and then she walked around the restaurant to see any tables open . she didn’t say anything to us so we just stood in the front, thinking she would sit us at the next available table. 10 minutes passed, so we asked a different host, how long would the wait be? She then told us there’s no wait! The other host (black hair and 2 pony tails) attended us poorly. We then sat down and were ready to order. we told the waiter we’d like to order and he told us to wait, so we did. (He was busy of course) he didn’t take our order until 20 minutes of us sitting there . we waiting for our food for over 40 minutes . At the end we told the waiter to just cancel our order because we had a movie at 9:30 pm.
I would’ve figured getting to a restaurant at 7:20 pm, we’d least be getting our food by that time.. First time here and very disappointed
waiter was super nice and friendly, but hosts need to get it together and so does staff
Atmosphere: 2
Food: 1
Service: 2
Very pricey for such small portions, also I was a little concerned with the cleanliness of the Hibachi grills, saw old food on one. The rice was not all the way done and had some crunch to it.
This was our first time there, we normally go to Hibachi in Garland, I guess this is what we get for straying……
Atmosphere: 4
Food: 2
Service: 1
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