Don't think I'll be coming back. Had a bad experience with someone in line honking and yelling at me. They seemed to have been friends with one of the workers.
Atmosphere: 2
Food: 4
Service: 3
Javier Torres
Great service and good food. Keonte did a great job fixing my order.
Atmosphere: 5
Food: 5
Service: 5
Ed Clough
Painfully slow and got the order wrong.
Atmosphere: 1
Food: 3
Service: 1
Alicia
How is this even real life! How does this even happen... This is the 3rd time in a row that my #1 meal is messed up! I ONLY order one thing! I ordered just meat and cheese only and they still can't get right. OMG! ITS THE DANG DRIVE THUR EVERY TIME!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whataburger
sazaria
don’t eat here they don’t cook the food all the way , they don’t wear gloves , they cough all around the food … the managers act like 16yr it’s just all terrible & they have roaches
brandalyn porter
I meant to share this on Sunday but completely forgot. I wanted to brag on the Whataburger in Rowlett. They were short-staffed that morning, but you would have never known it. Every team member was upbeat, incredibly kind, and working together seamlessly — from the sweet young woman who took my order, to the staff handling payments, to the person who brought out my food, and of course those working hard in the kitchen.
I also want to acknowledge the customers in line. Everyone was patient, respectful, and understanding. Not a single negative comment or frustrated look. It was truly refreshing to see, especially in a world where people can be so quick to react negatively.
Atmosphere: 5
Food: 5
Service: 5
Jeremy Cade
Ivan took such great care of us tonight in the drive thru. So polite, accommodating, and attentive. Shoutout to my boyy!
Atmosphere: 5
Food: 5
Service: 5
karen delarosa
I buy 2 number one combo and 2 chicken strips combo in the drive tru and my order didn't have french fries and also they forget one drink they only give me 3 really bad experience and service last time coming
Atmosphere: 1
Food: 1
Service: 1
Chesley Holstead
Arrived close to opening on a Saturday. We were the only ones in the drive thru line and waited about 20 minutes. I hope this is addressed for others who come to this establishment, but we will not be back.
Atmosphere: 1
Food: 3
Service: 1
Damaris Jimenez
My family and I ordered breakfast this morning , we parked in the drive up parking spot. Isaac walked out with our coffee’s first. Isaac was super friendly and very respectful. Apologized for the delay, even though there wasn’t too long of a wait. He had to be the nicest employee we’ve ever had bring us food, it was 7:45 a.m. and he was so friendly and professional. As Isaac walked away to go check on the food my husband and I looked at each other and we both were very impressed with how nice he was. Isaac showed such great customer service skills, it goes to show we don’t ever expect it anymore. Thank you Isaac for making our morning, you’re such a professional young man!
Don't think I'll be coming back. Had a bad experience with someone in line honking and yelling at me. They seemed to have been friends with one of the workers.
Atmosphere: 2
Food: 4
Service: 3
Great service and good food. Keonte did a great job fixing my order.
Atmosphere: 5
Food: 5
Service: 5
Painfully slow and got the order wrong.
Atmosphere: 1
Food: 3
Service: 1
How is this even real life! How does this even happen... This is the 3rd time in a row that my #1 meal is messed up! I ONLY order one thing! I ordered just meat and cheese only and they still can't get right. OMG! ITS THE DANG DRIVE THUR EVERY TIME!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whataburger
don’t eat here they don’t cook the food all the way , they don’t wear gloves , they cough all around the food … the managers act like 16yr it’s just all terrible & they have roaches
I meant to share this on Sunday but completely forgot. I wanted to brag on the Whataburger in Rowlett. They were short-staffed that morning, but you would have never known it. Every team member was upbeat, incredibly kind, and working together seamlessly — from the sweet young woman who took my order, to the staff handling payments, to the person who brought out my food, and of course those working hard in the kitchen.
I also want to acknowledge the customers in line. Everyone was patient, respectful, and understanding. Not a single negative comment or frustrated look. It was truly refreshing to see, especially in a world where people can be so quick to react negatively.
Atmosphere: 5
Food: 5
Service: 5
Ivan took such great care of us tonight in the drive thru. So polite, accommodating, and attentive. Shoutout to my boyy!
Atmosphere: 5
Food: 5
Service: 5
I buy 2 number one combo and 2 chicken strips combo in the drive tru and my order didn't have french fries and also they forget one drink they only give me 3 really bad experience and service last time coming
Atmosphere: 1
Food: 1
Service: 1
Arrived close to opening on a Saturday. We were the only ones in the drive thru line and waited about 20 minutes. I hope this is addressed for others who come to this establishment, but we will not be back.
Atmosphere: 1
Food: 3
Service: 1
My family and I ordered breakfast this morning , we parked in the drive up parking spot. Isaac walked out with our coffee’s first. Isaac was super friendly and very respectful. Apologized for the delay, even though there wasn’t too long of a wait. He had to be the nicest employee we’ve ever had bring us food, it was 7:45 a.m. and he was so friendly and professional. As Isaac walked away to go check on the food my husband and I looked at each other and we both were very impressed with how nice he was. Isaac showed such great customer service skills, it goes to show we don’t ever expect it anymore. Thank you Isaac for making our morning, you’re such a professional young man!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everyone is just so lazy!
Atmosphere: 1
Food: 1
Service: 1
So my food was ready. It just took 10 minutes to get drinks. :) Super disorganized upfront not the brightest bunch
If i could i would leave a zero. The amount of times they have gotten my order wrong is insane. They need a change of staff asap.
Great staff here!
Atmosphere: 3
Food: 5
Service: 5
Sergio A. is awesome! Friendly, efficient, and reliable.
The food was great as well!
Atmosphere: 5
Food: 5
Service: 5
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