I just had one of the more ridiculous experiences of my life here this evening. My mom and I order from here at least 2-3 times a month. I always order through the app and have never had issues until tonight. I placed an order through the app like I usually do and about 5 minutes later, I got a phone call from someone there who just started talking at me and telling me that people don't come to pick up their mobile orders after they place them so they weren't going to make my order until I got there. I told her she could just cancel and refund my order because that defeats the purpose of a mobile order. She said, "well, people don't ever come get their orders and it's a lot of waste." I explained that the bottom line doesn't work that way. The restaurant still makes a profit if the order is already paid for and not picked up. She continued to be rude so I told her I would cancel my order and call tomorrow to speak to someone in charge because that's just silly. She rudely demanded I hang on and left me on the phone for about 5 more minutes. She came back and super sarcastically said "It'll be ready." I went to pick it up and said "I have a mobile order" and she rolled her eyes with arms crossed and said "...for?!" I told her my name and she shoved it to me. I told her that it might serve her well to check her attitude with customers on the phone. The most ridiculous thing. If I wanted to wait and watch someone make my food for 20 minutes, I'd order in the restaurant. Don't think I'll be going here again unless they do something about their rude employees.
Atmosphere: 1
Food: 1
Service: 1
Carolyn Taylor
SO DAMN GREAT!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Harrison Van Cleef
I came into this place to have lunch, and the worker there was complaining about people walking in, me ordering 2 foot longs and she was very unprofessional. I will never spend my money here again, I would recommend the owner to get new employees..was very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Mary C
We always have a great experience here! It’s nice and clean and they always get our orders correct. The ladies that work here are friendly and work hard. Best Subway we’ve been to.
Atmosphere: 5
Food: 5
Service: 5
Kris Spencer
Eat fresh
Atmosphere: 5
Food: 5
Service: 5
David Joe Brewer (QB Coach)
Good people
Atmosphere: 4
Food: 5
Service: 5
Tiffanie Scarborough
The people working here were really nice and worked with us while we navigated our order while we were on a road trip trying to eat different than normal with picky kids. I had stuff on my teeth from a dental treatment that looked embarrassing when I got back in the car and they didn’t look at me oddly. They were very kind and when I saw the way I looked when I got in the car I was so embarrassed. Even without that, though, I think they were the friendliest Subway employees I’ve encountered in a long time.
Atmosphere: 5
Food: 5
Service: 5
Geri Basterash
It was July 4th. They were closing early due to low business. The woman was so kind and patient even though closing was coming up. She was absolutely wonderful!
Atmosphere: 5
Food: 5
Service: 5
Edie Corbitt
My new spot to stop when driving home from Austin. Great sandwich fresh and made to your order loving my sub!
Atmosphere: 3
Food: 4
Service: 4
Aubrey
Stopped in here to eat because I tried to order lunch at somewhere else and found out I wasn’t gonna be able to eat my food by the time it was going to come out. I got a pizza and I was very skeptical about these because it’s kind of prepackaged, but it was surprisingly good and it took all of two minutes for them to make so I was in and out of there with enough time to eat my food. I would recommend the subway. The food was good. The service was fast. The store was clean. Overall it was a really good experience.
Wheelchair accessibility: The doors are big enough for any wheelchair
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Philly
Paul Singh
Fresh and healthy good
Atmosphere: 5
Food: 5
Service: 5
Sara
The employee behind the counter seemed annoyed that we wanted sandwiches. And even grumbled "not again" when new customers came in. The food was alright.
Atmosphere: 4
Food: 4
Service: 3
Monica Poole
Been here twice in the past week. The first time there were two guys working and they were not in the best mood. Today, there were two ladies working and they were super friendly. Ordered the same salads both times and they were good. Guess it really depends on what day of the week you go there as to how you're greeted.
I just had one of the more ridiculous experiences of my life here this evening. My mom and I order from here at least 2-3 times a month. I always order through the app and have never had issues until tonight. I placed an order through the app like I usually do and about 5 minutes later, I got a phone call from someone there who just started talking at me and telling me that people don't come to pick up their mobile orders after they place them so they weren't going to make my order until I got there. I told her she could just cancel and refund my order because that defeats the purpose of a mobile order. She said, "well, people don't ever come get their orders and it's a lot of waste." I explained that the bottom line doesn't work that way. The restaurant still makes a profit if the order is already paid for and not picked up. She continued to be rude so I told her I would cancel my order and call tomorrow to speak to someone in charge because that's just silly. She rudely demanded I hang on and left me on the phone for about 5 more minutes. She came back and super sarcastically said "It'll be ready." I went to pick it up and said "I have a mobile order" and she rolled her eyes with arms crossed and said "...for?!" I told her my name and she shoved it to me. I told her that it might serve her well to check her attitude with customers on the phone. The most ridiculous thing. If I wanted to wait and watch someone make my food for 20 minutes, I'd order in the restaurant. Don't think I'll be going here again unless they do something about their rude employees.
Atmosphere: 1
Food: 1
Service: 1
SO DAMN GREAT!!!!!!
Atmosphere: 5
Food: 5
Service: 5
I came into this place to have lunch, and the worker there was complaining about people walking in, me ordering 2 foot longs and she was very unprofessional. I will never spend my money here again, I would recommend the owner to get new employees..was very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
We always have a great experience here! It’s nice and clean and they always get our orders correct. The ladies that work here are friendly and work hard. Best Subway we’ve been to.
Atmosphere: 5
Food: 5
Service: 5
Eat fresh
Atmosphere: 5
Food: 5
Service: 5
Good people
Atmosphere: 4
Food: 5
Service: 5
The people working here were really nice and worked with us while we navigated our order while we were on a road trip trying to eat different than normal with picky kids. I had stuff on my teeth from a dental treatment that looked embarrassing when I got back in the car and they didn’t look at me oddly. They were very kind and when I saw the way I looked when I got in the car I was so embarrassed. Even without that, though, I think they were the friendliest Subway employees I’ve encountered in a long time.
Atmosphere: 5
Food: 5
Service: 5
It was July 4th. They were closing early due to low business. The woman was so kind and patient even though closing was coming up. She was absolutely wonderful!
Atmosphere: 5
Food: 5
Service: 5
My new spot to stop when driving home from Austin. Great sandwich fresh and made to your order loving my sub!
Atmosphere: 3
Food: 4
Service: 4
Stopped in here to eat because I tried to order lunch at somewhere else and found out I wasn’t gonna be able to eat my food by the time it was going to come out. I got a pizza and I was very skeptical about these because it’s kind of prepackaged, but it was surprisingly good and it took all of two minutes for them to make so I was in and out of there with enough time to eat my food. I would recommend the subway. The food was good. The service was fast. The store was clean. Overall it was a really good experience.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
good food
I love Subway,best Sandwich in town
Parking: Plenty parking outside
Kid-friendliness: Of course do Subway like kids
Wheelchair accessibility: The doors are big enough for any wheelchair
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Philly
Fresh and healthy good
Atmosphere: 5
Food: 5
Service: 5
The employee behind the counter seemed annoyed that we wanted sandwiches. And even grumbled "not again" when new customers came in. The food was alright.
Atmosphere: 4
Food: 4
Service: 3
Been here twice in the past week. The first time there were two guys working and they were not in the best mood. Today, there were two ladies working and they were super friendly. Ordered the same salads both times and they were good. Guess it really depends on what day of the week you go there as to how you're greeted.
Atmosphere: 4
Food: 4
Service: 2
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