In orderd 2 tacos and a Chicken Taco salad! First, the speaker on the drive thru is so low during lunch that you can’t hear what the cashier is saying. Second, my chicken taco salad was horrible. It looked nothing like the advertisement on the menu! All ingredients put together still only made 1/4 of the actual taco bowl! If you didn’t want to take my order or make the salad correctly I could have taken my money to another business for a decent salad! What a complete ripe off and a waste of money.
Atmosphere: 1
Food: 1
Service: 1
Joe Murley
Love me some dairy queen. They've always got the best stuff. I'll go back again & again.
Atmosphere: 5
Food: 5
Service: 5
Dylan Easterly
If I could give a 0 star review I would. I had the worst experience at this location tonight. First of all it’s very rude and disrespectful to interrupt your customers when they are trying to order. Then rushing them is also rude and unprofessional. Then when I pulled up to the window and paid the cashier tried handing me my drink ice cream and card to me all at once and spilt the ice cream all over me and I proceeded to hear him blame me for spilling it when the other person in my car clearly witnessed him spill it on me. Then the new promo comes with a cup and I asked for the cup when I ordered and did not receive said cup and when my girlfriend asked if they had any left in a polite manner the cashier flat out ignored her comment and shut the window. I proceeded to wait another 10-15 minutes in the drive thru waiting for my food covered in ice cream. Ive been coming to Dairy Queen since I was a child and this was the worst experience I’ve ever had. I will not be returning to this location ever again. I’m a manager myself at my job and if my employees acted like the ones I dealt with tonight I would either write them up or have them fired and out my door ASAP. Do better DQ
Atmosphere: 1
Food: 1
Service: 1
Cheyenne Bowman
Everytime I come that always forget my drink. They did this again just 3 minutes ago and I reminded them politely and since I asked for a dr pepper they gave me a coke! I've goe 5 days in my entire life and everytime its about the drinks and service. Because they never pay attention always laughing and never having the order ready.
Atmosphere: 4
Food: 3
Service: 2
VICTOR Larracuente
Going out to eat
Atmosphere: 1
Food: 1
Service: 1
Jacqueline
I ordered here with grandfather and they’re out of both drinks I asked for which is fine. Then I tried to get my grandfather his tea which they didn’t have where they said it was located and never brought out the tea. Then I get my food and my food doesn’t have what ordered so I’m going up to the counter three separate times which I feel is a bit ridiculous so that’s why my review for this location is low. Other than the they were pleasant, I just did not have a very pleasant experience. 😊
Atmosphere: 1
Food: 1
Service: 2
Mike Warren
Ordered 2 large butterfinger blizzards tonight. Top 1/3 of the blizzard had a small amount of butterfinger and bottom 2/3 was just plain icecream. Not pleased with this order it may be my last from this store. I had a problem with my last food order at this store which was not eat able. This store has not had the best food in the last few weeks.
Irma Vincent
Great place for a good burger meal.
Atmosphere: 5
Food: 5
Service: 5
Vanessa Deluca
My daughter bought and brought me one of the new fall blizzard flavors which was really yummy and I definitely would recommend to get it especially if you like pumpkin pie.🥧😀🥧😀
Ordered a double cheeseburger and received a single meat. Called the store three times and got ignored all three times. I can’t even go back because the cashier never handed me my receipt and was unprofessional. Do better next time. Very disappointing.
Service: 1
Sofia Miranda
The manger Ethan is the most sweetest, professional person i’ve ever came across in fast food business. Love coming to the knickerbocker location
Atmosphere: 5
Food: 5
Service: 5
Eloy Velez
It took 20 mins to get a blizzard. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Andrew
Can't decide between dairy queen and king buffet? Just go to Kung Fu noodle. After all, royalty costs too much. Good Big Macs though.
kim
Second time at this location either out of product or something broke so didn’t get what I wanted. The rest of my party did eat.
Great food
Atmosphere: 5
Food: 5
Service: 5
In orderd 2 tacos and a Chicken Taco salad! First, the speaker on the drive thru is so low during lunch that you can’t hear what the cashier is saying. Second, my chicken taco salad was horrible. It looked nothing like the advertisement on the menu! All ingredients put together still only made 1/4 of the actual taco bowl! If you didn’t want to take my order or make the salad correctly I could have taken my money to another business for a decent salad! What a complete ripe off and a waste of money.
Atmosphere: 1
Food: 1
Service: 1
Love me some dairy queen. They've always got the best stuff. I'll go back again & again.
Atmosphere: 5
Food: 5
Service: 5
If I could give a 0 star review I would. I had the worst experience at this location tonight. First of all it’s very rude and disrespectful to interrupt your customers when they are trying to order. Then rushing them is also rude and unprofessional. Then when I pulled up to the window and paid the cashier tried handing me my drink ice cream and card to me all at once and spilt the ice cream all over me and I proceeded to hear him blame me for spilling it when the other person in my car clearly witnessed him spill it on me. Then the new promo comes with a cup and I asked for the cup when I ordered and did not receive said cup and when my girlfriend asked if they had any left in a polite manner the cashier flat out ignored her comment and shut the window. I proceeded to wait another 10-15 minutes in the drive thru waiting for my food covered in ice cream. Ive been coming to Dairy Queen since I was a child and this was the worst experience I’ve ever had. I will not be returning to this location ever again. I’m a manager myself at my job and if my employees acted like the ones I dealt with tonight I would either write them up or have them fired and out my door ASAP. Do better DQ
Atmosphere: 1
Food: 1
Service: 1
Everytime I come that always forget my drink. They did this again just 3 minutes ago and I reminded them politely and since I asked for a dr pepper they gave me a coke! I've goe 5 days in my entire life and everytime its about the drinks and service. Because they never pay attention always laughing and never having the order ready.
Atmosphere: 4
Food: 3
Service: 2
Going out to eat
Atmosphere: 1
Food: 1
Service: 1
I ordered here with grandfather and they’re out of both drinks I asked for which is fine. Then I tried to get my grandfather his tea which they didn’t have where they said it was located and never brought out the tea. Then I get my food and my food doesn’t have what ordered so I’m going up to the counter three separate times which I feel is a bit ridiculous so that’s why my review for this location is low. Other than the they were pleasant, I just did not have a very pleasant experience. 😊
Atmosphere: 1
Food: 1
Service: 2
Ordered 2 large butterfinger blizzards tonight. Top 1/3 of the blizzard had a small amount of butterfinger and bottom 2/3 was just plain icecream. Not pleased with this order it may be my last from this store. I had a problem with my last food order at this store which was not eat able. This store has not had the best food in the last few weeks.
Great place for a good burger meal.
Atmosphere: 5
Food: 5
Service: 5
My daughter bought and brought me one of the new fall blizzard flavors which was really yummy and I definitely would recommend to get it especially if you like pumpkin pie.🥧😀🥧😀
Food: 5
Restaurantji Recommends
Ordered a double cheeseburger and received a single meat. Called the store three times and got ignored all three times. I can’t even go back because the cashier never handed me my receipt and was unprofessional. Do better next time. Very disappointing.
Service: 1
The manger Ethan is the most sweetest, professional person i’ve ever came across in fast food business. Love coming to the knickerbocker location
Atmosphere: 5
Food: 5
Service: 5
It took 20 mins to get a blizzard. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Can't decide between dairy queen and king buffet? Just go to Kung Fu noodle. After all, royalty costs too much. Good Big Macs though.
Second time at this location either out of product or something broke so didn’t get what I wanted. The rest of my party did eat.
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