Dairy Queen
3006 Knickerbocker Rd, San Angelo
(325) 223-0848
Recent Reviews
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WARNING do not waste your time at this Dairy Queen! Worth experience I’ve ever had at any restaurant. Spent 45+ minutes in the drive thru and never got my food. Paid for my food then waited 20 minutes the drive thru employee was going to give me food that had set on the counter for more than the amount of time I was at the drive thru window. When I told the employee I didn’t want the old food, she told me if I was going to be rude, I could just leave. I asked for my money back and another employee told me I had to pull around to get my money. I still hadn’t been given a receipt, so I refused. The manager finally gave me my refund. When I told him how his employee acted he just said they were trying. Horrible experience at what supposed to be a Texas staple. I’ll never go back!
Food: 1
Service: 1
Last week during the snowstorm, I stayed in San Angelo Texas for a whole week. My truck was broke down and I Uber Eats me some food from Dairy Queen. I haven’t had it in a long time so I said great. Let’s eat at Dairy Queen and the same day later that night, my stomach got nauseated and I still throwing up. Dairy Queen gave me food poison in San Angelo and I was miserable. I said great. This is all I need. It was coming out. Both ends for two days. and all I have was the chili cheese fries cause the damn Uber eats driver left my hamburger and I couldn’t get them on the phone too go back which thinking back of the whole thing might be a good thing since the fries gave me food poisoning. No what condition I’ll be if I ate the damn burger.
Atmosphere: 1
Food: 1
Service: 1
I just want to say I know it's rough when your about to close and people come in, but last night's crew , Friday the 16th. The cashier was rude and rushing us to pick something. At the end of it we were going to dine in but the rudeness made us leave. We bought multiple items but the Banana Split was terrible. All that was in it was just the banana, a few pineapples a slither of chocolate fudge on the bottom and it was covered with whip cream. Nothing else. Especially how can you forget cherries? And that's the main item that we came for. If you don't want to do your job let someone make it right that way the whole store doesn't look back. And when bringing it out the cashier should have noticed it was wrong when she took the order.
Atmosphere: 1
Food: 1
Service: 1
Monday 1/12/26, 7:45pm and apparently they stop selling food. Grill closed. Staff cleaning. Ignored us. Terrible. Not the first time this has happened either. It will be the last. Will not be back.
Food tastes good. Food came out in different sets instead of all at once. Didn't even ask if it was for there or to go. But overall okay.
Atmosphere: 4
Food: 5
Service: 4
Ordered soup.... chicken and dumplings... got a fork to go with it.... guess ill eat it cold in an hour when I get home to a spoon.... thanks....
Atmosphere: 1
Food: 1
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
In orderd 2 tacos and a Chicken Taco salad! First, the speaker on the drive thru is so low during lunch that you can’t hear what the cashier is saying. Second, my chicken taco salad was horrible. It looked nothing like the advertisement on the menu! All ingredients put together still only made 1/4 of the actual taco bowl! If you didn’t want to take my order or make the salad correctly I could have taken my money to another business for a decent salad! What a complete ripe off and a waste of money.
Atmosphere: 1
Food: 1
Service: 1
Love me some dairy queen. They've always got the best stuff. I'll go back again & again.
Atmosphere: 5
Food: 5
Service: 5
If I could give a 0 star review I would. I had the worst experience at this location tonight. First of all it’s very rude and disrespectful to interrupt your customers when they are trying to order. Then rushing them is also rude and unprofessional. Then when I pulled up to the window and paid the cashier tried handing me my drink ice cream and card to me all at once and spilt the ice cream all over me and I proceeded to hear him blame me for spilling it when the other person in my car clearly witnessed him spill it on me. Then the new promo comes with a cup and I asked for the cup when I ordered and did not receive said cup and when my girlfriend asked if they had any left in a polite manner the cashier flat out ignored her comment and shut the window. I proceeded to wait another 10-15 minutes in the drive thru waiting for my food covered in ice cream. Ive been coming to Dairy Queen since I was a child and this was the worst experience I’ve ever had. I will not be returning to this location ever again. I’m a manager myself at my job and if my employees acted like the ones I dealt with tonight I would either write them up or have them fired and out my door ASAP. Do better DQ
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Everytime I come that always forget my drink. They did this again just 3 minutes ago and I reminded them politely and since I asked for a dr pepper they gave me a coke! I've goe 5 days in my entire life and everytime its about the drinks and service. Because they never pay attention always laughing and never having the order ready.
Atmosphere: 4
Food: 3
Service: 2
Going out to eat
Atmosphere: 1
Food: 1
Service: 1
I ordered here with grandfather and they’re out of both drinks I asked for which is fine. Then I tried to get my grandfather his tea which they didn’t have where they said it was located and never brought out the tea. Then I get my food and my food doesn’t have what ordered so I’m going up to the counter three separate times which I feel is a bit ridiculous so that’s why my review for this location is low. Other than the they were pleasant, I just did not have a very pleasant experience. 😊
Atmosphere: 1
Food: 1
Service: 2
Ordered 2 large butterfinger blizzards tonight. Top 1/3 of the blizzard had a small amount of butterfinger and bottom 2/3 was just plain icecream. Not pleased with this order it may be my last from this store. I had a problem with my last food order at this store which was not eat able. This store has not had the best food in the last few weeks.
Great place for a good burger meal.
Atmosphere: 5
Food: 5
Service: 5
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