They always take forever for online orders. I ordered a coffee online. It took like 15 minutes and then the app showed me that "Order is Ready to go", so I went there. I waited like 5 minutes and nothing came out. I asked that guy "Excuse me, I have an online order". He was like "I have a couple online orders". Then I said "But it showed me that the order is done". Then he was like "It's not done yet". Then DO NOT adjust the status of the order to READY.There was another time, I ordered a pink drink, it said in progress, so I went there, and I saw the staff sitting on the couch chilling and never start making my drink. Then I left, and it took like 30 minutes for them to finish my drink.And it in the summer, not event during school!!What is wrong with the staff here???
Atmosphere: 2
Food: 3
Service: 1
J R
Took forever and one of my group waited a half hour to be told he didn't have the ingredients. Pathetic.
Atmosphere: 1
Food: 1
Service: 1
Uyen Vy Nguyen Dao
The barista at the university was super super super good, everyone was very enthusiastic and happy on Thursday, February 5. Everything is great and makes me feel very happy
Atmosphere: 5
Food: 5
Service: 5
Randy Savage
Idk why I keep coming here. Either the service or the coffee is usually subpar.Today it was both.I ordered a regular black coffee with sugar and cream on the side.I received a burnt tasting coffee with cream and stevia mixed in.The girl behind the counter said she didn’t know the difference between stevia in the raw and sugar in the raw. I told her sugar in the raw is brown packs not green ones. To which she responded “I know”.I threw my coffee away and walked out. Losing out on coffee and 3 dollars was preferable to dealing with those baristas again.Starbucks should be ashamed. Can’t even get basic coffee right.Be better Starbucks. Do better!
Atmosphere: 5
Service: 1
Gwyn for
Actually had my first really bad experience here today. I ordered a London Fog Tea Latte on mobile and what I got when I arrived was awful. The tea was badly over-steeped: you can always tell when Earl Gray has been over-steeped because the bergamot oil in the tea leaves becomes extremely overpowering. The tea had not been mixed properly, so the flavor pumps were clumped at the bottom. And it wasn't even a latte! The cup had been overfilled with regular milk, no foam to be found (see photo). Usually I have a good experience at this location but today was just very disappointing and if not for an injury I would have walked back to have my drink remade.
Atmosphere: 3
Food: 1
Service: 1
Shu
I have never had to pay for ice here, but today the cashier tried to charge me 65 cents for a cup of ice.
Kaylee Berg
The Service here is amazing!Throughout the day was great although we did refund a drink but even then the poorer it out gave us a new one and a refund.I highly recommend this Starbucks if you are a current ASU student.
Better than Caf
Atmosphere: 4
Food: 5
Service: 4
Get rid of the shop !
They always take forever for online orders. I ordered a coffee online. It took like 15 minutes and then the app showed me that "Order is Ready to go", so I went there. I waited like 5 minutes and nothing came out. I asked that guy "Excuse me, I have an online order". He was like "I have a couple online orders". Then I said "But it showed me that the order is done". Then he was like "It's not done yet". Then DO NOT adjust the status of the order to READY.There was another time, I ordered a pink drink, it said in progress, so I went there, and I saw the staff sitting on the couch chilling and never start making my drink. Then I left, and it took like 30 minutes for them to finish my drink.And it in the summer, not event during school!!What is wrong with the staff here???
Atmosphere: 2
Food: 3
Service: 1
Took forever and one of my group waited a half hour to be told he didn't have the ingredients. Pathetic.
Atmosphere: 1
Food: 1
Service: 1
The barista at the university was super super super good, everyone was very enthusiastic and happy on Thursday, February 5. Everything is great and makes me feel very happy
Atmosphere: 5
Food: 5
Service: 5
Idk why I keep coming here. Either the service or the coffee is usually subpar.Today it was both.I ordered a regular black coffee with sugar and cream on the side.I received a burnt tasting coffee with cream and stevia mixed in.The girl behind the counter said she didn’t know the difference between stevia in the raw and sugar in the raw. I told her sugar in the raw is brown packs not green ones. To which she responded “I know”.I threw my coffee away and walked out. Losing out on coffee and 3 dollars was preferable to dealing with those baristas again.Starbucks should be ashamed. Can’t even get basic coffee right.Be better Starbucks. Do better!
Atmosphere: 5
Service: 1
Actually had my first really bad experience here today. I ordered a London Fog Tea Latte on mobile and what I got when I arrived was awful. The tea was badly over-steeped: you can always tell when Earl Gray has been over-steeped because the bergamot oil in the tea leaves becomes extremely overpowering. The tea had not been mixed properly, so the flavor pumps were clumped at the bottom. And it wasn't even a latte! The cup had been overfilled with regular milk, no foam to be found (see photo). Usually I have a good experience at this location but today was just very disappointing and if not for an injury I would have walked back to have my drink remade.
Atmosphere: 3
Food: 1
Service: 1
I have never had to pay for ice here, but today the cashier tried to charge me 65 cents for a cup of ice.
The Service here is amazing!Throughout the day was great although we did refund a drink but even then the poorer it out gave us a new one and a refund.I highly recommend this Starbucks if you are a current ASU student.
Atmosphere: 5
Food: 5
Service: 5
Great place and had nice places to study
Restaurantji Recommends
Great place, good people. Fast service.
Great staff and very
Atmosphere: 5
Food: 3
Service: 5
Great place, good people. Fast service.
Great place, good people. Fast service.
The workers are very sweet and get things done in a timely manner. This is the University Center Starbucks btw!
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