Twisted Root Burger Co.

Unsanitary conditions. They had wild birds flying around trying to get out with their feathers coming off. I had to throw out my shake because I didn’t know what diseases the birds had. Outright unsanitary conditions for a restaurant with 3k+ reviews and a 4.4 average review

Atmosphere: 3

Food: 3

Service: 3

Staff was very friendly and food is great.

Atmosphere: 5

Food: 5

Service: 5

Great experience, I went with the classic burger. Large portions, bring your appetite.

Atmosphere: 5

Food: 5

Service: 5

Great food great service

Atmosphere: 5

Food: 5

Service: 5

It was a little dead but also people were probably out getting ready for the storm. That watermelon tea was delish, my fav

Atmosphere: 5

Food: 5

Service: 5

Walked in the place sat in a table sat there for about 10 minutes and I didn’t even get a menu.
I was the only person in the establishment besides staff. I wouldn’t even give this place a star

Service: 1

Great food and environment, fresh food and great service

Atmosphere: 5

Food: 5

Service: 5

High quality beef burger & hot dog. Very good food and entertaining environment.

Atmosphere: 5

Food: 5

Service: 5

The food was tasty, but I felt the place was a bit neglected, kind of dirty. Still, the service was good, and we enjoyed spending time there by the river

Atmosphere: 4

Food: 4

Service: 5

We typically make a point to go to Twisted Root when we are in town. We were in yesterday and I will say we were disappointed in the friendliness of employees. The girl (had stars on her face) taking orders seemed annoyed she had to be at work. While we were ordering another employee came over to note a mistake in a previous order and she said it was all the people’s fault because they didn’t order the right thing, not hers. We ordered in three separate orders, mine being the last. The rest of the family was halfway through eating and I hadn’t gotten my food. I walked over to the Order counter to check on my order. Another worker asked if I needed something and I told her I was waiting on my order since the rest of my family was almost through eating and I didn’t have my food. She just walked away. I did finally get my food a few minutes later. While the burger was delicious, I am disappointed in the level of customer service. If you don’t enjoy interacting with people you should find a different type of job.

Great burgers, salads and ice cream shacks

Atmosphere: 5

Food: 5

Service: 5

Staff was okay. Can't expect much for San Angelo kindness lol. Burgers do not appear to be cooked to medium well as advertised. Pretty disappointing after driving half an hour to grab it.

Atmosphere: 2

Food: 1

Service: 2

We stopped at Twisted Root Burger Company while traveling for my son’s basketball game, and it was the perfect choice. I ordered the Gosh Jam It Burger, and it was absolutely amazing—juicy, flavorful, and packed with the perfect balance of sweet and savory. Easily one of the best burgers I’ve had in a long time!

The atmosphere was fun and laid-back, the service was friendly and efficient, and the food came out hot and fresh. You can tell they take pride in what they serve. This is the kind of place that hits the spot after a long day of work and then traveling out of town for games.

If you’re in San Angelo and craving a great burger, Twisted Root is a must. I would definitely stop here again the next time we’re in town!

Atmosphere: 5

Food: 5

Service: 5

Great burgers, we split the Millionaire burger and an order of misc fried things. The pickle bar is unusual, they are all strong.
The best part-- we could take our puppy because she's allowed on the back patio. This means we will be returning since we can both eat there at the same time.

Atmosphere: 5

Food: 5

Service: 5

I users to love this place, within this last year they have gone downhill so much it’s disappointing. I went and the staff is very rude. Sit down to eat my sandwich and there’s mold on my buns! thank god i check out my food before I eat, I’ve seen multiple people say they got food poisoning from here. Took it back, once again they were very rude and took forever to get it out, keep in mind it wasn’t busy maybe 3 other ppl there. 50$ for two moldy burgers and some fries. Never again am I going until management changes.

Atmosphere: 1

Food: 1

Service: 1