Arby's
CLOSED$ •
6588 Farm-To-Market Rd 78, San Antonio
About Arby's
Arby's Reviews
Everything.
The service was absolutely terrible.
The “ Manager “ on duty was completely rude, loud and very hostile. She also refused to give her name for a complaint. She became very aggressive to where the other employees came to lock the drive - thru door and even then she was throwing her hands up screaming like an animal. Very very poor customer service. Would not recommend.
Menu
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Arby's is a restaurant that serves delicious food, particularly its burger with bacon, which is juicy and flavorful. The curly fries and fried mac/cheese bites are also popular items. Customers have experienced issues with the store's opening hours, with doors often opening late or not at all. Food portion sizes have decreased while prices have increased, leading to mixed reviews. However, service at the restaurant can shine, as seen in recent customer experiences. A young woman at the drive-thru has been praised for her positive energy and excellent people skills, making a customer's day brighter. On another occasion, two staff members, Valerie and Michael, provided amazing service that turned a rough day around for a customer and their spouse, resulting in fresh food and a great experience. Despite some negative feedback about rudeness from staff, many customers still appreciate the dedication and enthusiasm from the team. Overall, Arby's is a tasty option, but its value and consistency in service may be a concern for some.