Sitting in the drive thru for 30 min behind 2 cars... the worst
Tiffany Marceaux
I wanted frozen coffee, not whipped cream with a splash of watered-down coffee. Ugh.. I'm not happy with this at all.. I paid for a medium, and the top half of the cup was nothing but whipped cream. Not going back because, come on. Not to mention, the frozen coffee I ordered was supposed to be a mocha. It didn't even taste like a frozen mocha coffee. It wasted like watered-down chocolate milk (the part that wasn't drenched in whipped cream). Displeased in an understatement.
Atmosphere: 1
Food: 1
Service: 2
George Lozano
I was there at 8:32pm and the door was closed. There was a guy counting money at the register and signal they were closed. But the sign said they were open. Bahama bucks needs to look at their cameras to see the huge disservice they are doing to their customers.
Atmosphere: 1
Food: 1
Service: 1
Renee Ivy
Kid-friendliness: Good for hot summer weather
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Shaved Ice, Mango, Pickle
V Fry
Worth the wait(There will be a wait)
Jose Manzano
Ordered a Blue Lagoon drink which had way to much syrup flavor. Had to add more sprite at home to taste hetter. Also, ordered a Cherry Sno, waited almost 20 minutes and had no flavor. Just red. Window attendant didn't even say Hi. Like she was mad she was working.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Shaved Ice
Jeremy
Teenage girls that work there are very rude and slow. And very dirty inside.
Samantha Borroel
One person working. Locked the doors so no one comes in. No one answering the drive thru. Management needs to review immediately. If you have no staff then close.
Joe Sosa
The flavors taste very unflavored or artificial.
Atmosphere: 3
Food: 4
Service: 4
bigbossrossRM
This is by far the best Bahama Bucks I have ever been to, and I have been several times. They load and layer with the topping, compared to all other locations I've been to who just put a few toppings on
Kids and I love it here! Great tasty flavors and visually appealing! I'd stop at a local watering hole for a top off if possible..lol
Alberto Martinez
One star for all the other times I've came here and had good service BUT one awful experience unfortunately ruins all that. Which was tonight 09/02/23 ....first of all wasnt greeted when my family and I came in. Second the boy at the register was tapping his hand making beats on the counter while I was looking at the menu. I had to start the conversation that I was ready to order. Third my wife and kids went to go look for a seat while I ordered for us. A place of 5 booth tables and 2 high top tables to sit at. One booth had customers sitting down enjoying their snow cones. ALL the other booths had chairs on them that were placed by an employee. The high top tables the chairs were taken away and placed on the booth tables. Wet floor signs occupied the walking area of the shop even though the floor wasn't swept at all or wet. We can tell by the dead roach on the floor. My wife checked the time on her phone it was still before 8pm and the door says they close at 9pm on Saturdays. So she proceeded to take the chair off the booth so my kids and her can sit. No employee came by to wipe down the table that was clearly dirty. Fourth as we waited for our order of snow cones we heard fellow customers complaining about their incorrect orders they were getting. After hearing this we weren't surprised when we also got our order incorrect and didn't care to complain to the employees because we were already annoyed with our experience. Fifth...yes it keeps going...a group of elderly women came in and also had the trouble of finding somewhere to sit because all the other tables still had chairs on them even though the shop was clearly still open. Once again no employee came to fix this situation. Instead my wife got up and removed the chair off the other booth so they can sit. Then looked over to the employees and asked if the shop was closed and the employees replied "no" as they watched my wife take down the other chairs to the other tables. Once again no employee came to fix this situation or apologize. My wife proceeded to take pictures of the employee who put the chairs on the table in the first place and another employee who kept making rude remarks while working. Now lastly as we left the shop my wife had went back to get napkins and walked in on an employee laughing and talking loudly where other customers can hear about her for taking pictures of the shop and them. My wife then proceeded to reply to the employee she will be back tomorrow to speak with a manager. Long review but definitely necessary. Rude staff. Dirty shop. Poor service for the numerous incorrect orders. What a shame. If you don't like your job find another but don't suck at it and make the customer literally pay for that quality.
Sarah SJ
I love snow cones but really disappointed by the quality & service of Bahama Buck's.We waited over 15m to get our 3 small snow cones. The ENTIRE floor was sticky, like you were walking over milk that had dried up...disgusting. The kid making our snow cones was on a video call the whole time. Another kid in the back I think was taking drive-thru orders, and the 3rd was cashier/handing snow cones to folks in drive-thru. Clearly the drive-thru was prioritized, they kept getting their orders while we waited. I wish the other kids had jumped in to make cones, but nope, we had to wait while the kid on the video call made them slowly one-by-one.They were Not worth the wait. In the center of one of our orders, was just pure white snow, no syrup... The other 2 had way too much syrup, very inconsistent flavoring. The syrups were sickly sweet imo, I couldn't even finish half of my small size. Nothing special about the flavors, low quality. This may be my personal preference, but I didn't enjoy the soft texture of the snow. It melted too fast and wasn't as crunchy as I like a snow cone. Won't be going back.
louasia smith
The crew of teenage girls were rude and barely working... 2 guys came from the back and were the only ones working ... girls were standing around laughing and talking, asked for cream and paid for cream but didn't get it
Valerie Pena
Snow cone was good. Store was very dirty. Trash overflowing. Bathroom were very dirty. Toilet had black mildew. Sink hadn’t been clean in a very long time. Floors were sticky. When you walk your shoes get make a sound.Staff need to taught to clean store. They had 4 employees. Only 1 person making snow cones. The other we’re taking orders. One was just standing around.
Sitting in the drive thru for 30 min behind 2 cars... the worst
I wanted frozen coffee, not whipped cream with a splash of watered-down coffee. Ugh.. I'm not happy with this at all.. I paid for a medium, and the top half of the cup was nothing but whipped cream. Not going back because, come on. Not to mention, the frozen coffee I ordered was supposed to be a mocha. It didn't even taste like a frozen mocha coffee. It wasted like watered-down chocolate milk (the part that wasn't drenched in whipped cream). Displeased in an understatement.
Atmosphere: 1
Food: 1
Service: 2
I was there at 8:32pm and the door was closed. There was a guy counting money at the register and signal they were closed. But the sign said they were open. Bahama bucks needs to look at their cameras to see the huge disservice they are doing to their customers.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Good for hot summer weather
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Shaved Ice, Mango, Pickle
Worth the wait(There will be a wait)
Ordered a Blue Lagoon drink which had way to much syrup flavor. Had to add more sprite at home to taste hetter. Also, ordered a Cherry Sno, waited almost 20 minutes and had no flavor. Just red. Window attendant didn't even say Hi. Like she was mad she was working.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Shaved Ice
Teenage girls that work there are very rude and slow. And very dirty inside.
One person working. Locked the doors so no one comes in. No one answering the drive thru. Management needs to review immediately. If you have no staff then close.
The flavors taste very unflavored or artificial.
Atmosphere: 3
Food: 4
Service: 4
This is by far the best Bahama Bucks I have ever been to, and I have been several times. They load and layer with the topping, compared to all other locations I've been to who just put a few toppings on
Restaurantji Recommends
Kids and I love it here! Great tasty flavors and visually appealing! I'd stop at a local watering hole for a top off if possible..lol
One star for all the other times I've came here and had good service BUT one awful experience unfortunately ruins all that. Which was tonight 09/02/23 ....first of all wasnt greeted when my family and I came in. Second the boy at the register was tapping his hand making beats on the counter while I was looking at the menu. I had to start the conversation that I was ready to order. Third my wife and kids went to go look for a seat while I ordered for us. A place of 5 booth tables and 2 high top tables to sit at. One booth had customers sitting down enjoying their snow cones. ALL the other booths had chairs on them that were placed by an employee. The high top tables the chairs were taken away and placed on the booth tables. Wet floor signs occupied the walking area of the shop even though the floor wasn't swept at all or wet. We can tell by the dead roach on the floor. My wife checked the time on her phone it was still before 8pm and the door says they close at 9pm on Saturdays. So she proceeded to take the chair off the booth so my kids and her can sit. No employee came by to wipe down the table that was clearly dirty. Fourth as we waited for our order of snow cones we heard fellow customers complaining about their incorrect orders they were getting. After hearing this we weren't surprised when we also got our order incorrect and didn't care to complain to the employees because we were already annoyed with our experience. Fifth...yes it keeps going...a group of elderly women came in and also had the trouble of finding somewhere to sit because all the other tables still had chairs on them even though the shop was clearly still open. Once again no employee came to fix this situation. Instead my wife got up and removed the chair off the other booth so they can sit. Then looked over to the employees and asked if the shop was closed and the employees replied "no" as they watched my wife take down the other chairs to the other tables. Once again no employee came to fix this situation or apologize. My wife proceeded to take pictures of the employee who put the chairs on the table in the first place and another employee who kept making rude remarks while working. Now lastly as we left the shop my wife had went back to get napkins and walked in on an employee laughing and talking loudly where other customers can hear about her for taking pictures of the shop and them. My wife then proceeded to reply to the employee she will be back tomorrow to speak with a manager. Long review but definitely necessary. Rude staff. Dirty shop. Poor service for the numerous incorrect orders. What a shame. If you don't like your job find another but don't suck at it and make the customer literally pay for that quality.
I love snow cones but really disappointed by the quality & service of Bahama Buck's.We waited over 15m to get our 3 small snow cones. The ENTIRE floor was sticky, like you were walking over milk that had dried up...disgusting. The kid making our snow cones was on a video call the whole time. Another kid in the back I think was taking drive-thru orders, and the 3rd was cashier/handing snow cones to folks in drive-thru. Clearly the drive-thru was prioritized, they kept getting their orders while we waited. I wish the other kids had jumped in to make cones, but nope, we had to wait while the kid on the video call made them slowly one-by-one.They were Not worth the wait. In the center of one of our orders, was just pure white snow, no syrup... The other 2 had way too much syrup, very inconsistent flavoring. The syrups were sickly sweet imo, I couldn't even finish half of my small size. Nothing special about the flavors, low quality. This may be my personal preference, but I didn't enjoy the soft texture of the snow. It melted too fast and wasn't as crunchy as I like a snow cone. Won't be going back.
The crew of teenage girls were rude and barely working... 2 guys came from the back and were the only ones working ... girls were standing around laughing and talking, asked for cream and paid for cream but didn't get it
Snow cone was good. Store was very dirty. Trash overflowing. Bathroom were very dirty. Toilet had black mildew. Sink hadn’t been clean in a very long time. Floors were sticky. When you walk your shoes get make a sound.Staff need to taught to clean store. They had 4 employees. Only 1 person making snow cones. The other we’re taking orders. One was just standing around.