Baskin-Robbins

Not a real business. They don't follow a schedule at all. If they don't want to do business, they will say they are closed. Even if you arrive at the store half an hour before closing, they will still say they are closed and don't have the items you want.

If you are lucky or they are in a good mood, you can buy what you want.

8:40pm on a Sunday. Hours on google and on the door say 10pm closing. Door was locked, “open” sign off. About 6 teenage boys in the back room just hanging out and 1 making himself a drink.

Service: 1

This place sucked! Literally went down the list of things my daughter wanted and nope! "We're out. Don't have that. We're out." Saw about 3 groups leave because of the same reason we almost left. Someone asked for sample but didn't receive it because they're out of tasting spoons. This was around 5:45 today 12/27

Went there Sunday night when the cash register was down and they were taking cash only. Was grossed out by the kid with the Edgar haircut. He was blowing his nose and whiping his boogers and then never washed or sanitized his hands to help customers. So glad he didn't help me. This needs to be addressed to the younger employees

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Cookies N Cream

I am just leaving this location at Blanco and 410. The employees working on 9/18/24 at 8:20 pm were the most kind staff. I won't give many details but definitely how they treat everyone was something to admire. Thank you for your kindness. Will come back and recommend!

Atmosphere: 5

Food: 5

Service: 5

On 07/15/24 I went and they treated me in bad taste, very bad service. Other guys were there before and the service was super friendly. Yesterday they disappointed me with the bad service.

Atmosphere: 2

Food: 5

Service: 1

Karissa was amazing and helped me with a last minute change to my friends birthday cake! She made it so beautiful and everybody loves it!!!! ????

Service: 5

⚠️ ⚠️ This location is in desperate need of a deep cleaning. I wouldn't consume ice cream from here, in fear of getting food poisoning like listeria - it also seems like their freezers need to be cleaned or simply replaced, I thought mold might be growing around the freezer ventilation and on the built-up ice inside. Another health concern to point out, is that the worker cross contaminated the ice creams, never rinsing the scooper before serving another flavor; which given that many adults and children suffer from peanut or gluten or even lactose allergies, they need to take more caution.

It was horrible. I ordered a cappuccino blast and they can’t even make it right. After three times still not right with bad attitude.

Atmosphere: 1

Food: 1

Service: 1

Placed a large order for my workplace (20 milkshakes) thru DoorDash. They refused to give the Dasher the full order. He apparently fought them to even get the number he did (see pictures) and even then they apparently just chose random flavors (maybe they were out of certain flavors, and that's fine, but that's not what was communicated)So in summary they quite literally stole from us and we will not be back ?

Service: 1

This place isn't up to the usual Baskin Robbins standards. The counter help was nice enough, but the upright cake freezer was buzzing so loudly we couldn't talk without shouting. My ice cream was too soft,and it was dreary and dark inside. Not acnice clean-feeling atmospere.

Atmosphere: 1

Food: 2

Service: 4

Staff member was unable to accept my $2 gift card (from T-Mobile promotion). Offered a $1 discount instead. Medium shake is $8 plus tip. No thanks.

Service: 2

I went in about 3 pm, and 3 employees were talking amongst themselves. We made eye contact, but they went back to their conversation. After another minute of waiting for someone to acknowledge me, I left. Very disappointed.

Atmosphere: 1

Service: 1

I love this store ! It has the best service and ice cream

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Layered Sundae, Oreo Cookies 'N Cream Polar Pizza, Cappuccino Blast

This place needs a very deep cleaning. Been here a few times and its always the same. Literally filth in every corner crevice and visible on the floors behind the counters and counter tops and high touch areas are sticky. No one cleans here and it shows. Very disappointed that such a small business can't keep up with basic housekeeping.

Atmosphere: 1

Food: 5

Service: 3