Baskin-Robbins

634 Northwest Loop 410 #101, San Antonio
(210) 402-3151

Recent Reviews

Jennifer Montalvo

This place needs a very deep cleaning. Been here a few times and its always the same. Literally filth in every corner crevice and visible on the floors behind the counters and counter tops and high touch areas are sticky. No one cleans here and it shows. Very disappointed that such a small business can't keep up with basic housekeeping.

Atmosphere: 1

Food: 5

Service: 3

Melissa Padilla

This place is disgusting. Sticky counters, candies on the floor, sticky walls. Looks like it could use a deep cleaning. We were not sure if the place was open on a Sunday afternoon. Kid cleaning up the blender just left water running while he disappeared in the back. Hope we don't get sick.

Atmosphere: 1

Food: 2

Service: 1

KS White

4/2/24 Closing time is 9:30, I arrived at 9:15. The place was lit up, but the door was locked. I knocked, saw no one, went to my car & called, still no one. Then I saw the employee come out of hiding after he thought I had left. So if you want to close early, don't hide, just put a sign on the door. But still I wasted my time & gas, so don't close early.

Food: 1

Service: 1

Wu& Wu

The ice cream was fine. The store itself had that public restroom smell. There was miscellaneous trash on the floor and you can tell the places hasn't been deep cleaned in a while. This location is gross.

Atmosphere: 2

Food: 5

Service: 3

DJ CATWALK

Staff was great but the location was very dirty.

Atmosphere: 2

Food: 2

Service: 4

Candice Bryant

$17 for 4 scoops of ice cream? Zero customer service. The young lady did not open her mouth at all. Disappointing. Won't be coming back.

Atmosphere: 1

Food: 4

Service: 1

D Johnston

Smells like sewer inside this location!!

Crystal Torres

I have never been to a BR., till today. I ordered a Carmel Frappe.. It was delicious. Also the service from Dom was beyond the best customer service I have encountered, He was courteous, attentive with a welcoming smile. As if he actually enjoyed his job and wanted to serve me .. I will definitely be

Atmosphere: 5

Food: 5

Service: 5

Edward Gutierrez

If you get a cone, it's not filled. Homeless looking kid just plops a scoop on top. Didn't realize it till we got home. Damn shame I left a good tip too. ?

Roger Ramos

Guy working has no pep in his step. So slow

Abigail Bloom

6/6 of my family who ate ice cream here got FOOD POISONING. I don’t know if y’all don’t clean your stuff or are using bad milk or what the case may be but it was not worth the vomiting and diarrhea!

Stacy Crockett

I tried the Oreo Cold Brew, and as a coffee drinker, I have to say it was yummy! And I always get a scoop of Peanut Butter Chocolate! The only think I've found recently is they don't always have Chocolate Fudge available, which is disappointing. This was a clean establishment, and the scooper were very friendly.

Victoria V.

It's okay. Like most ice cream shops, young kids typically in charge of working all aspects of the counter. That comes with it's own challenges.

John A.

great ice cream and service, many of these negative reviews are outdated as theres been a change in ownership

Sussan Annais Terrell

Usually when you buy these ice creams for children they come with some crowns and apparently they don't have them available here, the place was not so clean, but the ice creams as always were delicious, it never disappoints the coconut one that is the best!

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