Baskin-Robbins

5238 De Zavala Rd Ste 132, San Antonio
(210) 699-3911

Recent Reviews

Noorali Panjwani

Great flavors and even better service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Cookies 'N Cream Polar Pizza, Very Berry Strawberry, Single Warm Cookie Ice Cream Sandwich, Monster Creature Creations, Peanut Butter 'N Chocolate and Reese's Peanut Butter Cup Polar Pizza

Quinton Hamp

Good flavor selection. Good prices. Enough room for our family to sit and enjoy our treat.Vegetarian options: The non dairy and gluten conscious daiquiri was excellent

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kids Sundae, Chocolate Chip Cookie Dough, Strawberry Cheese Cake

Jose Mun

Bad ServiceThe person working thereBad service

Chris B.

They do not have the best ice cream and it was very pricey.service was fine. The milkshake was not very good.

Yuri O.

kind staff, quick service, clean store, ice cream was so good! i loved the triple mango my usual store doesn't offer this flavor and i have no idea why! this flavor is so delicious!!

Janice Fuentes

Just witnessed an employee sitting on the counter. Didn’t even bother to go in and order. Very unsanitary especially in a place that serves edible items.

Jose Burga

Extremely sweet as always, but enjoyable

Deb LP

Very clean and very courteous staff here.Excellent Oreo Cold brew shake! This brightened my day!

Lorenzo Rodriguez

Mary Jane was very kind to allow our family to taste a variety of ice cream samples. Our treats were delicious and the establishment was nice and clean.

Benjamin D

Good place for ice cream. But Don’t order off the menu cause they don’t know what’s on their menu. Took forever to explain I wanted a Oreo cookie Sundae (as pictured on the menu board). They ended up giving me two scoops of Oreo ice cream with fudge on top in a bowl.

Albert Castañeda

Bought my wife's favorite ice cream cake. We love the employee's at this location. Thank you for your time.

Pedro Arturo Alonso Garza

Excelente servicio y atención del personal, lugar limpio, productos de calidad

Pastor Alberto Castañeda

Bought my wife's favorite ice cream cake. We love the employee's at this location. Thank you for your time.

Sandy A.

Our 30 year family tradition is to do a Baskin Robbins ice cream cake had negative experiences in recent years. We even pocked up a cake once at another location that had been melted. We went into the i10 location for my sister-in-law and Maggie was a rockstar! She made the most beautiful and intricate cake for my sister-in-law following a then from a few little woodland characters.

Allison T.

If I could negative rate this place I would. Went in a week or so ago and got two scoops. Shop was a little dirty, but I guess it could be worse. The woman getting my ice cream wasn't wearing gloves, so I saw her hand touch the inside of the ice cream container and that was kind of gross. I asked for sprinkles and the woman handling my ice cream proceeded to open the sprinkles and then directly dip my ice cream in to the sprinkle container. If you know anything about food handling you know that this probably isn't the best practice. First off, what if someone had a severe contact dairy allergy and then you went and dipped their sorbet/sherbet into the sprinkles right after mine? Not good. Second, what happens if a drop of my ice cream stays in the sprinkle container. Welcome mold and bacteria growth The kicker for me was once she finished putting the sprinkles on and was about to hand me my ice cream, she grabbed a spoon from a container, looked at it, I guess she decided it was dirty, and she proceeded to rub it on her PANTS on both sides and then stick it directly into my ice cream. I don't know where you come from that you think rubbing somebody's spoon on any part of your clothing is appropriate, but it's not. I took the ice cream went to the register took the spoon out, set it down asked for for a new one because she just rubbed that one all over her pants. She looked at me like I was crazy and the manager (I think) was right there and didn't acknowledge it. Overall this shop doesn't hit the mark. It's dirty, the employees are dirty, and I have a feeling they don't follow ANY food handling protocol. Definitely don't recommend.

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