Big John's Pizza

2713 Hillcrest Dr, San Antonio
(210) 530-1966

Recent Reviews

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Elizabeth B

I’m very surprised by the negative reviews! There was a flyer in our hotel room and we ordered delivery. The pizza was great, the chef salad had a ton of meats and veggies, and the fries were nice and crispy. Overall really good

Food: 5

Flight Instructor

Do us and yourself a favor, just close your doors.

Atmosphere: 1

Food: 1

Service: 1

Michael Abel

This place is horrible. Took 2 hours for them to deliver our food. It was cold and they had audacity to add an additional tip to the credit card after we paid. Don’t use them.

Atmosphere: 1

Food: 1

Service: 1

Shannon Najera

I cant repeat it do not go here the owner will argue with and only want to refund you the drink and a topping then they will add they own tip to your card even tho you did put a tip on your card it if I could leave no star I would DO NOT ORDER FROM HERE SAVE YOUR MONEY!!!!!

Michael Munoz

I ordered this pizza not knowing about all the negative reviews. Admittedly once I saw them, I wasn’t exactly excited about my pizza being delivered, but I had already placed the order. I got my pizza on time, already off to a great start. I ordered two pizzas, both were slightly undercooked on the crust but nothing like what other people said. The toppings were good, the cheese and sauce tasted fine. It was pizza, nothing more nothing less. Two medium pizzas fed me and my three brothers and we all enjoyed it. I didn’t have anywhere near the experience others described, and I felt the urge to type this out to let it be known that this place did a good job this time.

Food: 3

Service: 5

Marcus Harris

Horrible food! Poor quality!!!

Food: 1

Service: 1

Mike Belgrave

this place is a joke!! dont even waist your time or money! super bad customer service and they forget things on the menu and messed up our pizza and had the nerve to get loud with my wife and the owner was super disrespectful!! never again!! i recomend yall go elsewhere!!

Victor Macedo

Help report this establishment to the Texas Department of State Health Services (DSHS) of Food Safety Inspection officers. This place needs to get shut down ASAP for health code violations.

Atmosphere: 1

Food: 1

Service: 1

Sam Williams

First of all I had to wait almost two hours for the worst pizza and wings I ever tasted in my life. No exaggeration, the food was horrible!

Atmosphere: 1

Food: 1

Service: 1

Daniel

Ordered 20 inch three topping pizza and a diet Pepsi and got a 20 inch half burnt two topping pizza and not to mention the pizza itself was disgusting. We will never order from this pizza joint again. Trust me when I say you do not want to order any of these pizzas at all.

Atmosphere: 1

Food: 1

Service: 1

Amanda Jones

Pizza, wings and 2 liter drink was 46.00. This boy showed up with a pizza. That's it!! I call and complain and the guy says the boy probably kept the wings and soda. I told him he better send my food and drink here! This is ridiculous and on top of that the pizza is cold and it was late!! Will Not be ordering from there again

Service: 1

Samantha Betz

Stop putting your menus under hotels room doors! Food is terrible wait time is terrible did I mention the food is terrible…. Sour spaghetti burnt bread just no. Save yourself and order elsewhere. If I could give a 0 rating I would. They also use flyers under Adam’s pizza same phone number same address same menus same gross food and service different name.

Atmosphere: 1

Food: 1

Service: 1

Shelley Hannon

Well like the others I didn’t read the reviews that’s bad on my part I drove all the way from Houston starving had the flyer in the hotel room (Westin riverfront) not their fault but upon checkout will be telling them to remove those flyers, I will be calling for my refund I threw the food away and went to sleep hungry, my poor hubby was so hungry he forced himself to eat his big John Italian sub glad he didn’t get sick.. This was a total disgrace she called and said they didn’t have mushrooms and didn’t refund me, hence calling the bank. If I could give 0000 stars I would!!!! That’s $80 READ THE REVIEWS PEOPLE

Food: 1

Service: 1

Felicity Navarro

If I could put 0 stars I would, food showed up cold and missing breadsticks. Order fried jalapeño and they put on my pizza instead. Called to complained and the guy was yelling and talking disgusting to his coworker and then started calling my husband disgusting names and telling him to pull up. I should have looked at the reviews before ordering here.

Atmosphere: 1

Food: 1

Service: 1

Aaron Cleary

Our order was incomplete after waiting an hour and a half. I called the owner/manager several times and he straight out lied to me and he knew he was. The owner/manager was a complete jerk to us, and all the time he knew he was lying when he said that the missing items in our order was on the way. I call this theft of service because our order was incomplete and he didn’t try to deliver the missing items. The manager/owner didn't care, wouldn't fix the order or refund us. FOR ALL THE PEOPLE AT THE HOTELS IN THE AREA WHERE THEY SLIDE THE MENU UNDER THE DOORS, THE FOOD DOESN’T LOOK ANYTHING LIKE THE PICTURES AND THE TASTE IS TERRIBLE. I DO NOT RECOMMEND USING THIS PLACE!!!!

Atmosphere: 1

Food: 1

Service: 1

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