BURGER KING

6359 Rittiman Rd, San Antonio
(210) 904-2100

Recent Reviews

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America

Brenda took our order and was SO SWEETTT best service showed us some good deals and was so welcoming and warm

Atmosphere: 5

Food: 5

Service: 5

david Micheletti

Did not get anything that we ordered correct ordered a double whopper with cheese and ask them to cut it in half did not get the cheese did not cut it in half chocolate shake, but it was vanilla These people do not know what they’re doing here. don’t go here.

Atmosphere: 5

Food: 1

Service: 1

Angela Stinson

Food was cold even when I asked for it FRESH!!! It's annoying 😑 its NEVER FRESH. Some ppl don't mind waiting on fresh HOT food.

Atmosphere: 4

Food: 1

Service: 4

Joe GLZZZ

Very slow service and the manager was acting very rude. I will definitely be skipping this place from now on.

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Diaz

Went there and waited 15 minutes for my order. The manager there was also rude and had a nasty attitude. Never going back there again! Please reconsider who yall make managers

Atmosphere: 1

Food: 1

Service: 1

Jonathan Dukes

Food was fresh, fast service

Atmosphere: 5

Food: 5

Service: 5

Free your Mind

Does not taste like it used to

Atmosphere: 4

Food: 3

Service: 4

David Taylor

Every time I come to this Burger King, the service is trash. It’s always hot up in here and I mean for the past year year and a half. I’ve come up here. I don’t care if some winner is hot up in there. I’m standing there. I see the workers they don’t wash their hands is dirty back there food on the floor. They’re going back-and-forth from the drive-through and then going and making sandwiches. They had me waiting for about 10 minutes. Nobody else was in the lobby and there was two cars in the drive-through. I turned around and just walked out after about 11 or 12 minutes. These people talking about this the greatest service they’ve had and given them these high riders men gotta be fake accounts. There ain’t no way I’ve never had a good service at this restaurant or food.

Atmosphere: 1

Food: 1

Service: 1

Troy Smith

Normal experience here but service was great. The lady working drive through was very friendly and nice.

Atmosphere: 4

Food: 4

Service: 5

Alyssa Pulido

The employees are so nice and friendly every time. 4 stars because they usually forget something or the tea taste like the spicket hasn't been cleaned. But the food is usually good.

Violeta Delagarza

The worker Brenda was so sweet and welcoming, she had such a good attitude.

Atmosphere: 5

Food: 5

Service: 5

Amber Lopez

Today we originally planned to get McDonald’s but it was super busy so decided to go across the street to Burger King around 3:10pm. It was completely dead at least no one in the drive thru (lucky us, so we thought.) Pull up and wait a minute for someone to take our order. We were better off going to order at the window or inside. The young girl (17-21yr old, had charm bracelet and bunch of rings on hands. Didn’t have a name tag on so wasn’t able to get her name) taking our order was extremely unprofessional. When my husband would try repeating his self, because she clearly wasn’t paying attention throughout us ordering, she would respond “Huh,” “What.” Like I completely understand it’s not a “fancy restaurant” but if you don’t want to do Your Job, and feel so “bothered” by paying customers then don’t work there. We were even met with more attitude and faces when we pulled up to pay. She must of felt annoyed by us because she then had the manager (I’m assuming,) hand us our food.

A bit unfortunate because the food was a solid 8 out of 10. It’s always pretty good when we go (not often.) Definitely don’t hire people who don’t have some sort of decency in customer service.

Atmosphere: 2

Food: 4

Service: 2

J A

VERIFY YOUR ORDER BEFORE LEAVING. This is my home Burger King. I don’t have any real complaints about the food. It’s what you generally expect. 4 out of 5 times(drive-thru) there’s either something wrong with my order, or the thrive through lady is unprofessional in terms of customer experience. In my opinion, they are always understaffed.

Atmosphere: 2

Food: 4

Service: 2

THEGREENCABBY

Great customer service from Alicia and kesha, and good problem solvers. This is the burger King we choose always, rain or shine.

Atmosphere: 5

Food: 5

Service: 5

Rebecca Colby

So slow! But my vegetarian child loves the impossible whopper.

Atmosphere: 2

Food: 4

Service: 2

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