Casa Chacon

2954 Culebra Rd, San Antonio
(210) 432-0222

Recent Reviews

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Komic Relief

Our server (whose name that starts with the letter A) was the best. I was amazed on her ability to memorize the orders for a table of 8 guests…and drinks…with no errors! Great food!

Atmosphere: 5

Food: 5

Service: 5

Albert Valle

Great Mexican food on the west side of S.A.

Atmosphere: 5

Food: 5

Service: 5

Alisa Stringer

The service was great! Ally served us and gave us fantastic recommendations. It was authentic good local food.

Food: 5

Esme Gutierrez

If I could give zero stars to this family-owned business, I absolutely would.
My family and I have been loyal customers for over five years, and today’s experience was, without question, the worst we’ve ever had.
Our first major issue happened when we found two dead roaches inside our coffee. The restaurant removed the coffee from the bill, and we gave them the benefit of the doubt. We chose to continue supporting them despite such a serious health concern.
Then, they decided to add an automatic gratuity because we had “six people,” even though three of them were children under the age of six. The forced tip was over $8 — for a party that didn’t even meet the typical criteria for automatic gratuity.
But today was the final straw.
Our waitress spilled hot liquid and burned my entire right hand, and instead of owning up to the accident, she tried to pretend it never touched me. She didn’t notify the front desk, she didn’t try to make it right, and she didn’t even offer proper help or concern. When I asked them to check the cameras, the owner claimed that if it had really happened, I would have spoken up “in the moment,” instead of after being charged.
And then — unbelievably — the owner told me that I am no longer welcome because I “complain too much.” After five years of loyalty, spending money at their establishment, and supporting their family business, this is how they treat the very customers who keep their doors open.
So you tell me: was I wrong for expecting basic respect, honesty, and safety? Or were they wrong for dismissing, denying, and disrespecting a loyal customer after burning me and refusing to take responsibility?
This business has shown that they do not value their customers, their safety, or their loyalty — and that is something everyone deserves to know.

Albert Mata

First time eating at this Mexican restaurant. This was a flawless five star experience my Carne Asada à la Mexicana meat. Taste was very delicious. I could tell , that they use good meat. Salad and guacamole was all fresh crunchy and delicious. The Boracho beans were flawlessly delicious both of the salsa were very good❤️ the rice was good and even the tortillas were delicious. My Love ordered a chicken taco salad. The ones that come with a shell and she loved it and that’s what she is real Picky.

Atmosphere: 5

Food: 5

Service: 5

Roberto Arenas

Very clean and fast service, food is very good

Atmosphere: 5

Food: 5

Service: 5

Louie YanZ

GREAT FOOD HOT 🔥 AND READY GREAT SERVICE NO REGRETS

Johnny Alva

The food here is soo good I couldn’t explain it.

Atmosphere: 5

Food: 5

Service: 5

Albert Olivarez

We love the service here. Everyone is nice, and they all take care of you. They make you feel welcome. The food is delicious. We love the carne guisada tacos!!!

Atmosphere: 5

Food: 5

Service: 5

Maurina Aguirre

Went to have breakfast with in-law and grand babies and they got 3 enchiladas no rice no beans $10.50 a plate of 3 enchiladas that’s ridiculous I told the manager that was too much for three enchiladas and she said well next time don’t come and eat here she needs to learn better management skills and I will never go back with rude people like that don’t want to go again bad service that’s all I can say someone show this lady how to treat customers food not as good

Alvaro Ferrer

Went to eat breakfast and they charged us 10.50 for 3 enchiladas that's highway robbery

Lilialiliya MGarciaM

There food is so delicious, go now and try there Cheese Enchiladas
Take my word , incredibly delicious.

Bad note is they CLOSE EARLY 😢

devin clarke

The staff and service here are very efficient and very friendly. I believe our servers name was Ally and she was great. Highly recommended..

Sandra z Rios

The food, breakfast was excellent. I would go back!

Kristopher M

I hope this review finds its way to the owner. This is by far the worst restaurant you could ever go to I would not come to this place ever again and this is a sign if you’re reading this do not come here. Terrible food terrible service absolutely the worst.

Atmosphere: 1

Food: 1

Service: 1

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