Chili's Grill & Bar
4983 Northwest Loop 410, San Antonio
(210) 522-1210
Recent Reviews
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4983 Northwest Loop 410, San Antonio
(210) 522-1210
When we walked in it was relatively sparse. It was most busy and noisy in the bar area. We decided not to sit at the bar area and we're seated immediately to our right. I ran to the restroom and my date took a seat and gave drink orders. When I came back to the restroom about 5 minutes later a manager asked had we been helped. I told her that I don't know. I had gone to the restroom and I have not seen anybody since. After that it was much better. The servers are a little on the slow side but nothing big. Overall will be back
Atmosphere: 4
Food: 5
Service: 4
Everything was perfect today. Our server was Mark. Food was hot & yummy.
Atmosphere: 5
Food: 5
Service: 5
Everything was spot on...young lady who took care of my order provided outstanding service
Ty
Yd
Atmosphere: 5
Food: 5
Service: 5
Daniel was our server he was amazing!
Atmosphere: 5
Food: 5
Service: 5
They forgot my starter plate but that's okay
Atmosphere: 5
Food: 5
Service: 5
Took my order waited 30 min and my order had been on shelf at least 10 min my food was cold and I asked for marinara sauce and got ranch
Atmosphere: 2
Food: 2
Service: 2
Awesome vet day; server was top notch nicely attentive & generously genuine
Atmosphere: 5
Food: 5
Service: 5
Shout to the staff of this location. EVERYONE worked as a team. Although we had our waitress, other staff members stopped by our table and asked if we needed anything. But a HUGE shout-out to our waitress Lena and manager Brandon. Lena made my daughter's birthday a beautiful experience. She was super attentive. Super fun. SUPER sweet. And I definitely am going to request her during my next visit. We kinda had a big table but our glasses were never empty. We never had to ask her for anything. She always asked us if she could get us anything.
During our visit I experienced a small medical emergency. Lena who is also a medical assistant (you go girl) immediately ran out to me (I had stepped outside so that I wouldn't cause a scene) and she kept me calm and collected. Soon after, Brandon met us outside. He stayed with me till EMS came. In such a high tense situation, he and Lena not only kept calm and professional but, they helped me stay calm. These guys deserve way more than a thank you or Google review.
Atmosphere: 5
Food: 5
Service: 5
Loved this place and the food was perfect.
Atmosphere: 5
Food: 5
Service: 5
I came to eat and ordered the 6 oz sirloin steak that comes with the street corn.And they don’t serve street corn no more.That was the best side.Chilies will never get my business again.Thats why I always came..
Food: 1
Restaurantji Recommends
Absolutely love Soraya (spelling?), she delivered our food with enthusiasm and was very courteous. She was a fantastic server. #lovesoraya. Please promote her to manager IMMEDIATELY!
Atmosphere: 5
Food: 5
Service: 5
was having issues with an online order so i called this location for help as my order was missing items and made incorrectly. not too sure who picked up (if they were a manager or just team member) but they were extremely rude when all i needed was assistance. told me a refund wasn’t possible and to contact someone else and then ended up hanging up on me before i was done with our conversation. i understand that maybe i can not receive the help i fully needed such as a refund or remake but there was no need to be so rude towards me. and then upon calling doordash which is where the chilis employee told me to call, they told me that this location was supposed to be handling my issue. i am a returning costumer and have never had issues with staff being unfriendly but i do not think i will be returning.
Service: 1
Sage was the BEST! She was so so so nice!
We were meeting with a friend out of town and she was just the absolute sweetest!! I’d come back to eat here just bc of her lol
The chipotle chicken tex mex bowl was so good, I couldn't finish it all! It's light and filling at the same time but doesn't give you the itis. All the staff was very courteous and had great customer service all throughout. I wish I could remember my waitress name 😔 she's the best.
Atmosphere: 5
Food: 5
Service: 5
Our server and staff was great lots of friendly staff and interaction w grandkids but I still think my crocs are cooler than my grandson minecrafts!! We will be back!! Next #Peanutcrocs
Atmosphere: 4
Food: 4
Service: 5
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