Chipotle Mexican Grill

Very rude and bad service

10/10 the service and food was great. This location’s guacamole was spot on!

Atmosphere: 5

Food: 5

Service: 5

Tried the new sauce chimichurri it's very good and enhance the chipotle flavor.

Atmosphere: 4

Food: 4

Service: 4

Before visiting San Antonio we stop at this Mexican place for breakfast and I have my usual: bacon with eggs, toast and some cups of American coffee. Before going out I take a picture with the owner of the place as he was very nice. I noticed that many older women also came to take breakfasts that looked like lunches, the opposite to us.

This location was very good the food but the dinning room was very nasty also the drink location was nasty 😳

Atmosphere: 2

Food: 4

Service: 5

Build your own is best deal!

Atmosphere: 5

Food: 5

Service: 5

Really small places with not enough chairs. No ramp for strollers/ wheelchairs to get to the counter. Around the construction zone without mall entrances. Other than that, employees are knowledgeable and food well prepared

Atmosphere: 3

Food: 5

Service: 5

The Best. Everytime when I travel to the USA, Chipotle always be my first meal , and I must to be eat It, because It is too amazing!

Atmosphere: 5

Food: 5

Service: 5

Im here about 2 times out of the week , i work in the mall , workers are chill, food is always nice and fresh , it does get busy on weekends, but they do a great job of keeping the line moving.

Atmosphere: 5

Food: 5

Service: 4

I’ve been coming to this Chipotle for years, but my most recent visit was extremely disappointing. I placed a pickup order as usual, but when I arrived, all street parking was blocked off due to construction. I was forced to use a parking garage that cost me over $5 out of pocket, and Chipotle refused to validate the receipt. On top of that, the staff was incredibly rude and dismissive when I asked about it. To make matters worse, my order was cold even though I arrived right at the time it said it was ready.

This is unacceptable customer service, especially for loyal customers who have supported this location for years. Between the unnecessary expense, the unprofessional staff, and the poor quality of the food, I will be rethinking whether I return to this Chipotle in the future.

Atmosphere: 1

Food: 1

Service: 1

Went during San Japan, a little late in the evening. Got 2 bowls, was told angrily about several missing options for bowl. Tall white dude was sighing and expressing genuine distaste with being there while wildly throwing WAY too much corn and hot sour cream on top of the bowl. They waited until the bowl reached the end to angrily say they were out of lettuce.

Went home with basically sour cream soup that leaked through the container.

Need to have a talk with the tall white dude about customer service skills especially at the end of your shift.

You don't get to just slack off because you're out of items or getting off work soon. I know the work is rough and tiring, but you're at work, you represent the company. Even when you are shorthanded, out of supplies, and about to clock out.

If you can't handle those basic responsibilities, her a better job man.

Atmosphere: 2

Food: 2

Service: 2

Tall skinny white guy in his 30's or 40's with glasses had alot of attitude and very unorganized i have received more rice and food in my plate this place barley gives you any rice...1 star

Atmosphere: 1

Food: 5

Service: 1

The food is always great

Atmosphere: 4

Food: 5

Service: 4

The place was unclean, with dirty tables and counters. The food was overcooked and lacked freshness. The brown rice was not even cooked all the way….HORRIBLE

Atmosphere: 1

Food: 1

Service: 2

Services was rude food was not worth the price

Atmosphere: 2

Food: 2

Service: 1