Oh btw they support ICE and the current administration š¤¢š¤¢
Hakim Osman
I went to this Chipotle at 9:05 PM even though they close at 11:00 PM, and was told they couldnāt serve me because there āwasnāt much food left.ā The employee then told me to order online, but also said she couldnāt guarantee the order would go through.
So basically, they wouldnāt serve customers in person and werenāt even confident they could fulfill online orders, almost two hours before closing. If the store is open, customers should be able to order food. This is poor service and bad closing-time management.
Service: 1
d g
chicken teriyaki without the sauce !!! Idiots . 3rd time . I wonāt be back .
Atmosphere: 1
Food: 1
Service: 1
Kevin Velasquez
I hate to give this review but this Chipotle keeps getting worse and worse. 1)the visit before my last visit I wanted some chips and they were stale. I asked for fresh chips and they told me they prep them since the morning, which makes sense why they were so hard. 2)on my last visit i get there at 9pm, mind you a whole hour before they close, and they are out of almost everything. I would understand if it was 9:40-9:45, but a whole hour? That is ridiculous. And its not the first time it happens.
The customer service is not the best either. They seem to not care that they are out of food a whole hour before they close and they seem to not care me going elsewhere.
Atmosphere: 2
Food: 3
Service: 2
Rachel Faubion
Fun location! The team member that helped me was fantastic. 10 out of 10 experience
Atmosphere: 5
Food: 5
Service: 5
Madelyn Palacios
Rude window worker no greetings and expects a thank you after horrible service .Will not be returning to this location .
Atmosphere: 1
Food: 2
Service: 1
Isaac Small
Trash needs taken out. Every table is soiled. There is a sauce dollop dried onto the pizza pan which they handed me my food on. Every surface i touched was sticky, especially near the wet floor sign. It doesnāt look like they mop the floor at nightā¦ just smear the filth out evenly across the floor. Itās so dirty here. I donāt even want to go to the bathroom to wash my hands. Iām just gonna wipe it on my pants.
Atmosphere: 2
Food: 4
Service: 3
Vibhuti Patel
The general manager Daniel Molinar is very rude made my mom cry. Never again here
Atmosphere: 1
Food: 1
Service: 1
Rudy Santa
This location has been a bit disappointing compared to other Chipotle restaurants in San Antonio. I used to work at Chipotle in College Station, so I understand how things should be done behind the line ā and thatās why Iām writing this review with genuine care and respect for the brand.
Iāve visited this location a few times since itās closest to my home, but the food often tastes bland. During my most recent visit, I paid closer attention and noticed what I believe to be the manager (based on his shirt) mixing the white rice with only cilantro ā no salt or lime juice. Those two ingredients are essential to Chipotleās flavor, and skipping them changes the whole experience.
To be fair, I thought they might have run out of the ingredients, so I politely asked for a side of lime juice. The manager went to the back and brought out a fresh container, which told me they had it available all along. After adding lime and salt myself, my bowl tasted much better.
As someone whoās worked grill before, I know how important it is to take pride in even the smallest details. It only takes a few seconds to make sure the rice is mixed correctly, and it makes a huge difference for customers.
That said, the staff was very nice and polite throughout my visit, and I can tell theyāre trying to keep things running smoothly. I truly believe this team is capable of great work ā they just need to bring a little more attention to those small but important steps.
Iāll be coming back, and Iām hopeful Iāll see improvements next time. I know this location can live up to the Chipotle standard. Keep pushing ā Iām rooting for you all!
ā A Loyal Chipotle Customer
UPDATE: I had the wrong location. never been to this one, so i bumped it up to a 5 star. sorry for inconvenience.
I will visit sometime soon to give an honest review.
Atmosphere: 5
Food: 5
Service: 5
Ryan Eid
First visit was mediocre as they were out of some things and it was a bit dirty inside. Will try to update if I come back.
We were really surprised Great taste, good device and nice clean place
Atmosphere: 4
Food: 5
Service: 5
Gabriela Huron
Ordered my lunch online at 11:45 to be ready at 12:10 . Got here at 1220 it said the order was ready. I get here and itās not ready. They couldnāt find my order. I only have 30 minutes for lunch. And I spent it the entire time waiting for my food. I wonāt order from here again.
Atmosphere: 1
Service: 1
Juan Rodriguez
It was already
Atmosphere: 5
Food: 5
Service: 5
J K
I go here at least once or twice a week. Usually itās good and consistent on food quality. Sometimes the rice isnāt cooked thru and the chips are usually either undercooked or burnt. Sometimes they are too rushed to listen to you so if you say āLight cheeseā or something they just dump a regular amount. Other than those small issues itās good.
Atmosphere: 4
Food: 4
Service: 3
Ainsley Perez-Greer
Worst experience Iāve had here, the tables were dirty, they only had 2 meat options, and there was no initiative from the staff. We were told there was no chicken, however once we sat down they put out the chicken! The quality of this establishment has slowly been declining, and this was just terrible.
Oh btw they support ICE and the current administration š¤¢š¤¢
I went to this Chipotle at 9:05 PM even though they close at 11:00 PM, and was told they couldnāt serve me because there āwasnāt much food left.ā The employee then told me to order online, but also said she couldnāt guarantee the order would go through.
So basically, they wouldnāt serve customers in person and werenāt even confident they could fulfill online orders, almost two hours before closing. If the store is open, customers should be able to order food. This is poor service and bad closing-time management.
Service: 1
chicken teriyaki without the sauce !!! Idiots . 3rd time . I wonāt be back .
Atmosphere: 1
Food: 1
Service: 1
I hate to give this review but this Chipotle keeps getting worse and worse.
1)the visit before my last visit I wanted some chips and they were stale. I asked for fresh chips and they told me they prep them since the morning, which makes sense why they were so hard.
2)on my last visit i get there at 9pm, mind you a whole hour before they close, and they are out of almost everything. I would understand if it was 9:40-9:45, but a whole hour? That is ridiculous. And its not the first time it happens.
The customer service is not the best either. They seem to not care that they are out of food a whole hour before they close and they seem to not care me going elsewhere.
Atmosphere: 2
Food: 3
Service: 2
Fun location! The team member that helped me was fantastic. 10 out of 10 experience
Atmosphere: 5
Food: 5
Service: 5
Rude window worker no greetings and expects a thank you after horrible service .Will not be returning to this location .
Atmosphere: 1
Food: 2
Service: 1
Trash needs taken out. Every table is soiled. There is a sauce dollop dried onto the pizza pan which they handed me my food on. Every surface i touched was sticky, especially near the wet floor sign. It doesnāt look like they mop the floor at nightā¦ just smear the filth out evenly across the floor. Itās so dirty here. I donāt even want to go to the bathroom to wash my hands. Iām just gonna wipe it on my pants.
Atmosphere: 2
Food: 4
Service: 3
The general manager Daniel Molinar is very rude made my mom cry. Never again here
Atmosphere: 1
Food: 1
Service: 1
This location has been a bit disappointing compared to other Chipotle restaurants in San Antonio. I used to work at Chipotle in College Station, so I understand how things should be done behind the line ā and thatās why Iām writing this review with genuine care and respect for the brand.
Iāve visited this location a few times since itās closest to my home, but the food often tastes bland. During my most recent visit, I paid closer attention and noticed what I believe to be the manager (based on his shirt) mixing the white rice with only cilantro ā no salt or lime juice. Those two ingredients are essential to Chipotleās flavor, and skipping them changes the whole experience.
To be fair, I thought they might have run out of the ingredients, so I politely asked for a side of lime juice. The manager went to the back and brought out a fresh container, which told me they had it available all along. After adding lime and salt myself, my bowl tasted much better.
As someone whoās worked grill before, I know how important it is to take pride in even the smallest details. It only takes a few seconds to make sure the rice is mixed correctly, and it makes a huge difference for customers.
That said, the staff was very nice and polite throughout my visit, and I can tell theyāre trying to keep things running smoothly. I truly believe this team is capable of great work ā they just need to bring a little more attention to those small but important steps.
Iāll be coming back, and Iām hopeful Iāll see improvements next time. I know this location can live up to the Chipotle standard. Keep pushing ā Iām rooting for you all!
ā A Loyal Chipotle Customer
UPDATE: I had the wrong location. never been to this one, so i bumped it up to a 5 star. sorry for inconvenience.
I will visit sometime soon to give an honest review.
Atmosphere: 5
Food: 5
Service: 5
First visit was mediocre as they were out of some things and it was a bit dirty inside. Will try to update if I come back.
Restaurantji Recommends
We were really surprised
Great taste, good device and nice clean place
Atmosphere: 4
Food: 5
Service: 5
Ordered my lunch online at 11:45 to be ready at 12:10 . Got here at 1220 it said the order was ready. I get here and itās not ready. They couldnāt find my order. I only have 30 minutes for lunch. And I spent it the entire time waiting for my food. I wonāt order from here again.
Atmosphere: 1
Service: 1
It was already
Atmosphere: 5
Food: 5
Service: 5
I go here at least once or twice a week. Usually itās good and consistent on food quality. Sometimes the rice isnāt cooked thru and the chips are usually either undercooked or burnt. Sometimes they are too rushed to listen to you so if you say āLight cheeseā or something they just dump a regular amount. Other than those small issues itās good.
Atmosphere: 4
Food: 4
Service: 3
Worst experience Iāve had here, the tables were dirty, they only had 2 meat options, and there was no initiative from the staff. We were told there was no chicken, however once we sat down they put out the chicken! The quality of this establishment has slowly been declining, and this was just terrible.
Atmosphere: 2
Food: 2
Service: 2
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