Chipotle Mexican Grill

3928 Broadway, San Antonio
(210) 832-9812

Recent Reviews

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Andrea Mims

We dined in and there was a live roach on a bench near us. The dining area was very dirty and messy. Workers behind the counter were on their phones when tables really needed to be wiped down and trash picked up from the floor. Chipotle charges too much for such awful conditions. And they were out of barbacoa!

John Perez

Broadway location tables unkempt one young lady taking and making orders and cashier sloppy in a hurry to serve food all over and all over our bowls 3 young men in back having a reminisce discussion?

Atmosphere: 3

Food: 3

Service: 3

Nick

Not a single clean table, absolutely disgusting. Sticky floors. Fountain drinks are empty.edit: the dining room was so filthy I forgot to mention their tortilla press was out of service on top.of everythingsecind edit: the food is also cold

Atmosphere: 1

ND

Listeria central. Believe the 1 star reviews. There’s permanent AC runoff on the entry wall to greet you, along with a sign advertising tortillas are broken ‘today’… at a burrito place. An employee standing on his phone joking with others in the dirtiest kitchen you’ve ever seen in an open kitchen design. Smoking grill in the background is covered in all of the days gunk with nothing active cooking. Two meats ran out completely as we went through the short line, but the employee still attempted to serve a quarter serving of cold, scraped raw pink carnitas off the bottom of the warmer for me. When I said at checkout I wasn’t returning to this location, the thirty something gentleman turned my bowl on its side, in a moment of abject maturity. Came here on a gift card and still regret it. Cabo Bob’s ftw. This was 6p btw, not 10p.

Atmosphere: 1

Food: 1

Service: 1

Trevor C

Seemed like they were panicking. Ive eaten Chipotle a lot. Service was fantastic. Food was super gross and cold.

Atmosphere: 4

Food: 1

Service: 5

Desira Glenn

Professional, fast, clean, and the food was good. What more could you want from a fast food place?

Atmosphere: 5

Food: 5

Service: 5

Rome Raba

I come during peak lunch hours and some lazy worker says I have to wait 20 minutes for some white rice 😂 what a joke honestly

D P

Why wait for the chicken to be completely out to cook more? The pans completely out, why was there not more cooking? Go to the other location. It’s dirty here too.

Atmosphere: 1

Food: 1

Service: 1

Natalia Santana

The employee did not skimp out on the portion and was super friendly, will be returning to this specific location as I've had some pretty negative experiences at others

Atmosphere: 4

Food: 5

Service: 5

Georgina Spe

I was with my husband on 9 june 8pm
We ordered 2 same meal , the guy was serving us was really gentle and kind
When we had to pay , the girl at the register drop our food (that is not the problem ) but she gave us so bad behavior and bad attitude like we did something wrong .
My husband told her ‘ I wish your day gets better ‘
And she gave us her back without Say anything .
Thank you for sure next time I will not order with you are there

Atmosphere: 5

Food: 5

Service: 1

Chris Russell

Has been skimping on the meat portions consistently for the past few months. They are skimping more than other locations

Atmosphere: 3

Food: 2

Service: 3

Leone Artiste

They really take their time doing everything BUT taking your order. Wish they would focus on the customers more than walking around. Also they skimp out on your protein, really don’t enjoy a rice and lettuce burrito. Please work on your portions and customer service.

Atmosphere: 2

Food: 2

Service: 1

Cindy Alcaraz

Hard rice old chicken hard dry steak. No second chance yuk

Atmosphere: 2

Food: 1

Service: 2

Jorge Vizcarra

Smallest portion. I’ve ever got.

Augustin Sunday

They have great food but not all kinds
If you want a lot or less you just have to tell them.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Bowl, Guacamole, Chips, Tacos

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