Chipotle Mexican Grill
438 Northwest Loop 410, San Antonio
(210) 340-0571
Recent Reviews
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Foods amazing and was fresh even before closing. Only complaint is th3 tables and chairs were dirty.
Wish I could give more information but walked in and almost immediately walked right out. It smelled god awful, like sewage.
Atmosphere: 1
Always fresh food and delicious. The staff is average. Cleanliness is average.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chips, Meat Bowl, Bowl
Food is hot and fresh. Little light on the portions
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips, Bowl
Friendly staff and cool outdoor dining area. Food has always been good here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Christian went above and beyond and made a waiting experience perfect. I see myself coming to this location more often.
Atmosphere: 5
Food: 5
Service: 5
The tables were dirty, as were the chairs, the floor too. In general, the place was dirty.
Atmosphere: 2
Food: 2
Service: 2
Delicious Delicious Delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Bowl
This is sad and ridiculous. When you order stuff through the Chipotle app, and you’re not there to watch them make it, they will screw you. Look at the size of this burrito, and how skimpy the bowl is. And they charge you more than $20 for these two items together. It seems chipotle has gone the way of every other fast food place, and the service has gone way downhill, and a time when you can stand out when everybody else has become shitty, chipotle is doing the same thing
If you want something that’s worth what you’re paying, just go to Freebirds. From looking at other reviews, this chipotle in particular seems to have a problem
Food: 1
Service: 1
The manager was unkind. Our order was incorrect. He sat there arguing with me saying he put sour cream with the kids quesadilla and when I got home it was a kid chicken taco. He treated me like a child and I have never experienced this before.
Restaurantji Recommends
Rice wasn't cooked restaurant seemed dirty brisket was overcooked
Atmosphere: 1
Food: 1
Service: 1
Nice veggie bowl
Atmosphere: 5
Food: 5
Service: 4
When we went in there was a smell that nobody in there noticed. But everything else was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
I have been to this chipotle a few times and this time I need to commend Gina for giving me the best customer service out of anyone here. She went out of her way to make sure I had a complete order even though her coworker said that it was impossible to get me the rest of my order… she made it happen and deserves recognition as a truly valueble employee. Best customer service I have EVER HAD AT CHIPTOLE! I hope corporate knows they have a gem who is not disposable. Give this employee a raise and recognition. Please. She deserves it.
The sour cream was spoiled, very disappointing. Had to throw away the entire burrito.
Atmosphere: 4
Food: 1
Service: 3
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