Chipotle Mexican Grill

11745 I-10, San Antonio
(210) 699-4392

Recent Reviews

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Dylan Baldwin

CHIPOTLE IS PRO ICE, PRO TRUMP!!

JM

Got take-out! Soooo yummy!

Atmosphere: 4

Food: 5

Service: 5

Mara Cuevas

The staff was welcoming and my burrito was yummy but they forgot my guac on the side. 😭

Atmosphere: 5

Food: 4

Service: 5

Bryan Vann

Literally the worst location in town. Employees are lazy and rude. They clean up way before they should and won’t make meats an hour before closing if they are out.

Atmosphere: 1

Food: 1

Service: 1

Cameron Harold

For the past few times I've been to this establishment, l've been throughly disappointed. I love chipotle, which is why I come back, and every time I come back I hope it’s better, but it’s not. From rude looks, terrible customer service, and anything you can think of. Some days I just get a whole avocado thrown in the burrito, other days they forget half of the ingredients, the queso is chunky, the chicken is rubbery, pounds of salt thrown onto the stale chips, it's just not enjoyable anymore. The staff needs more training. I hope to see improvement in the future.

Atmosphere: 2

Food: 2

Service: 1

Joe Ortiz

Ordering online is a nightmare. They’re always so behind. The quoted time on the app is never correct. You’re always waiting well beyond the quoted time.

Rachael Dicons

Stopped in late Saturday evening. Pretty busy but line was moving. Everything was stocked and dining area was clean. Service was friendly and bowls and burrito were made really good, no skimping.

Alfredo JR

Lucy is a very sweet and great cashier ! This location is very good over all

Ayisha Ayisha

Went last Wednesday the 30th during lunch rush, and the assembly line gave team players with a smile; including great friendly service.

Elsa Cavazos

Fast and courteous service

Joslyn Torres

I was in line and noticed a young lady ordering her food, the worker put a scoop of chicken in her bowl and another worker came up behind her said that it was too much chicken and proceeded to UNSCOOP the chicken that was already put into her bowl and put it back! This is disgusting greedy behavior and i’ve never seen anything like it at an establishment. I was so baffled I left without ordering. I will never be returning to this location .

Lori Melhart

Why is this the WORSE Chipotle location?
Order is always incorrect / missing/ bad quality.

Sebastian Guerra

Placed a catering order for an office event and it was not ready when we scheduled it. Ended up waiting 45 minutes causing me to be late to the event we ordered it for.

Corey Madril

Personally I can’t complain about the food here or service even if you are dining in. I am a delivery driver and take food orders to customers for a third party company. Every time I get an order for a customer at this location I either wait so long for my customers food that the order gets cancelled, I get reassigned to another order or I am told the order is not in the store or has been picked up already. Of the hundreds of orders I deliver this is the only place that this happens and I feel bad for my customers who I have to tell that I will be late or that I no longer am delivering to them because of long wait times.
Update: this is no longer the case. There has been a vast improvement in delivery orders being taken care of with the same priority as the dine in customers

Abby Gourlay

I’ve only gone at night and every time I do they’re rude, have attitudes, and don’t want to give you what you ask for because “it’s all we have for the night” even though they didn’t close for another hour and half.

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