Cold Stone Creamery

11851 Bandera Rd Ste 114, Helotes
(210) 372-9730

Recent Reviews

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Carolyn Smith

Got vanilla, peanut butter - chocolate fudge. All superb.

Cuduni Brown

Amazing cold stone creamery. The best one I have ever visited. They do a great job with amazing service.

Angel Blue Lopez

SOOOO GOOOOOOD! šŸ˜‹

Atmosphere: 5

Food: 5

Service: 5

Super Mello (1677)

Awesome ice cream in town try it it yourself

Food: 5

Shannon T

I'm was super indecisive on what flavor of ice cream I wanted, but Celia was able to help me! She was super friendly, customer service was ?? great experience! Definitely coming back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip, Cake Batter Batter Batter, Reese's Peanut Butter Ice Cream Cup Single - Ready Now, Chocolate Devotion, Chocolate Ice Cream, Peanut Butter Cup Perfection

T S

Honestly, this place is ridiculous.
We got here not even in closing time and then some girl was already rushing us out, the poor kids in front of us were crying that they wanted ice cream. Some young girl said ā€œyou have to get outā€ my family and I just left, what made me livid was the poor kids in front of us already waiting in line crying literally being rushed out.
Never coming again…

Atmosphere: 1

Food: 1

Service: 1

elizabeth g

Friendly service.

Atmosphere: 5

Food: 5

Service: 5

Haden Montgomery

When I walked in I was immediately greeted with a smile by Hudson. He carefully navigated over five different ice cream flavors for my friends and I. We ended up going with one of his favorite recommendations off the ā€œSignature Creationsā€ list the Apple Pi A La Coldstone. IT TASTED JUST LIKE AN APPLE PIE. I was very pleased with my visit here and i’ll definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Apple Pie a La Cold Stone

Garrett Swanson

Hudson was wonderful. Very helpful with the flavor profiles. Recommended Apple Pie a La Cold Stone. Very good!

Atmosphere: 4

Food: 5

Service: 5

Leeze Greer

I absolutely love this place!! I’m not a big ice cream fan, but there’s one young lady there who introduced me to the silk!! Peighton is awesome!! Always friendly and professional. If you haven’t tried the silk, you’re missing out on a very neat sweet treat! Ask for Peighton. She’ll take good care of you.

Atmosphere: 5

Food: 5

Service: 5

Rosi Delgado

WOW...only had 1 vanilla SUGAR FREE , line was so long, 2 persons fixing orders, no cashier, or same person fixes orders is the cashier?? greedy w the pecans.

Atmosphere: 2

Food: 2

Service: 4

Peter W.

Ordered an ice cream cake for a birthday, non-custom. The cake was delicious, and the staff person was very helpful in letting me know about how to ensure the cake was delivered in tact and how to store and serve. The cake was a hit. Definitely recommend Cold Stone Creamery for their awesome cakes and service!

Atmosphere: 4

Food: 5

Service: 5

Roger Ruiz

Very friendly staff and delicious ice cream.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Founder's Favorite

R Mtz

Terrible service I received from Tatum! Im not sure if shes new or not… but she was on FaceTime when there was a line of customers! She started my ice cream before the rest of my family yet I was the last one to get it… and the outside cup was messy. If shes new… she needs training. If shes not… she needs to be reevaluated!

Atmosphere: 1

Food: 2

Service: 1

Bianca Winzenried

Friendly staff! Taylor always has a smile on her face and suggests great new concoctions. We love it there in Helotes!

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