Dairy Queen
$ • Fast Food, Ice Cream, Burgers
Hours:
7118 Marbach Rd, San Antonio
(210) 673-7269
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
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Horrible customer service!! Bought a few blizzards and regular ice cream to go. Once home, I noticed a bad odor and coloring, which also tasted like rotten dairy. I called the restaurant to notify them and see if they can replace them. Not only was I accused of lying, but I was told the a refund wouldn't be possible. I told the manager I wasn't looking for a refund, simply an exchange of the uneaten product. She said you can buy more or call corporate.
What kind of service...read full review
I went in to see if I could post a picture of my lost dog. Missy (manager) said I could not. I understood. So I placed 4 orders of tacos. While we are waiting for the order I spotted some people I knew and went to say hello, and tarted telling them about my lost puppy she ran out and told me not to bother the customers. They told her I was not bothering them and she still kept interrupting us. And told me not to be talking to them. She ran us off. I am a visitor from Pharr tx....read full review
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 8PM |
| Wednesday | 10AM - 6PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 11AM - 10PM |
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Dairy Queen is a popular restaurant known for its friendly staff and delicious food. The #10 meal, especially with jalapeños, onion rings, and extra mayo, is a customer favorite. The drive-thru and indoor services are consistently pleasant, with helpful and friendly employees. While the location can get busy, the wait is worth it for the good food and excellent customer service. The family restroom is clean.
The manager is highly praised for their kind and attentive service, ensuring customers have a great experience. The cooks are also commended for their efficiency in handling the busy periods. Customers appreciate the professional and responsive approach when addressing any issues.
However, there have been some instances of rude service from certain cashiers, with complaints of overcharging and condescending attitudes. The restaurant is aware of these concerns and is working to address them to maintain its reputation for quality service.