Domino's Pizza

9381 FM471, San Antonio
(210) 647-4102

Recent Reviews

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DOC

When we order pizza this is the location we order from. We have never had a bad experience. Even when they are slammed we still get amazing customer service and great pizza. If you ever talk to anyone there they are personable and friendly. If you physically go and pick up your pizza you get the same experience. Every delivery driver is so nice. This location is the best of the best.

Dietary restrictions: I don’t eat gluten. Their gluten free pizza is the best.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Angie Hernandez

The guys were very nice and pizza was delicious. Made pickup time fast and easy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Kristopher Ramirez

They were missing items from my order and like someone else i was promised them to be replaced, they didnt the general manager is rude and will outright accuse you of lying, when i called in dead air and they hung up then he calls me back looking for an employee and accuses me of lying, starts repeating the same thing about policy i would advise to steer clear of this dominos. Not unless you want terrible service and be called a liar for one manager tells you but wont write down and another one won't honor because he doesnt train his people that way.

Atmosphere: 1

Food: 1

Service: 1

Sean Heleno

Amazing service order form this dominoes !!!

Atmosphere: 5

Food: 5

Service: 5

E P

I have ordered from this location on several occasions and I must say that each time it gets worse and worse. The workers are unpleasant, unprofessional and can be heard complaining about their jobs and job duties loudly all the time. And the un-happiness they have for their job shows in how they prepare the food and treat the customers. The pizza is always over cooked and burned and when I brought it to their attention, the general manager said “ all the pizzas are burned then if we go by your standards”. And YES…the pizza was burned with big bubbles in the crust. The general manager nor the staff offered any resolution and I didn’t want to trust them to re-make it as the rude and nasty general manager was the one on the grill. I will not be going to this location ever again because enough is enough‼️ All of the workers there including the general manager need to have training in proper and appropriate customer service.

Atmosphere: 1

Food: 1

Service: 1

Liz Polk

I have ordered from this location on several occasions and I must say that each time it gets worse and worse. The workers are unpleasant, unprofessional and can be heard complaining about their jobs and job duties loudly all the time. And the un-happiness they have for their job shows in how they prepare the food and treat the customers. The pizza is always over cooked and burned and when I brought it to their attention, the general manager said “ all the pizzas are burned then if we go by your standards”. And YES…the pizza was burned with big bubbles in the crust. The general manager nor the staff offered any resolution and I didn’t want to trust them to re-make it as the rude and nasty general manager was the one on the grill. I will not be going to this location ever again because enough is enough‼️ All of the workers there including the general manager need to have training in proper and appropriate customer service.

Atmosphere: 1

Food: 1

Service: 1

Penelope Ferrell

I am sad that the pizza that I promised after the last wrong order wasn't documented. I served 20 years in the pizza business, and the employee I engaged with was amazing. Although we were unable to find the refund that I was owed. I do have say from many years of experience it was some of the most beautiful pizzas I have seen in some time. So clearly, the manager on duty did take care of me.

Food: 1

Service: 1

Vinny

No complaints here..

Atmosphere: 4

Food: 4

Service: 4

Dustin Sanchez

The staff are very helpful very respectful project is okay I do prefer the Domino's on huebner they hook you up

Atmosphere: 4

Food: 5

Service: 4

Michelle Borsheim

Great pizza great price

Atmosphere: 5

Food: 5

Service: 5

Lori Tebbs

I came in to order pizza ? around 11:00 AM w/my special needs son i ask if we could sit in car and if he could bring it to us, an the guy who says hes a manager said NO! He was rude arrogant and it was hard to carry all The order and help with my son also!!

Atmosphere: 1

Food: 1

Service: 1

Pedro Castoreno

Good location. Rarely has my order been wrong, and the few times it was they took care of it.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Pepperoni Pizza

Vanessa Hernandez

Worst customer service!8+ employees on the clock and orders can not be fulfilled in a timely manner.Employees are so inconsiderate.Never received our order!!!!!!!!Would give zero stars but had to give 1 just to write a review!!!!!!FYI order #176 on 04/12/24

Atmosphere: 1

Food: 1

Service: 1

Kasey Sheffy

Ordered online and when the order said it was delivered I checked my front porch and nothing was there (people have been stealing from people's front porches recently) so I called the dominos and they where nice enough to remake my order. Thank you dominos team for being nice enough to remake my order ?❤️

Food: 5

Service: 5

Alex Smith

I have never had a bad experience ordering at this location. Normally I have it delivered but today I went to pick it up. The location is very clean and the people who work there are so nice. Any time it’s been delivered the delivery drivers are wonderful. Highly recommend this location.

Dietary restrictions: I don’t eat gluten. They have the best gluten free pizza.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Twists, Pepperoni Pizza

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