Ordered one pizza and I waited two and a half hours, I called and canceled the order since it was out of the oven for at least two hours.
Atmosphere: 1
Food: 1
Service: 2
aj adams
Manager was very rude and unprofessional locked the doors during business hours was told they were to busy to take our order
Atmosphere: 1
Food: 4
Service: 1
Joshua Cyars
Slow to put out orders, they’re also kinda weird, and they’re music is obviously distracting them.
Atmosphere: 2
Food: 3
Service: 2
J B
I usually love Domino's Pizza but today it was terrible. I will never order pizza when there is a manager by the name of Sam working. If you complain and tell him your order was wrong he will tell you everything to make it look right and like you are 100% wrong. He won't listen to complaints he rebuttals everything and tells you basically you were wrong. My pizza should have been ready by 5:10 and I arrived at 5:15 and the tracker said it was in the oven when it should have been ready. It was just all around a bad experience for me I didn't get double layers of cheese on my extravaganza Pizza and it looked nothing as far as toppings like they advertise. I usually love my pizzas that come from there but today it was the worst and like I said I will never order pizza when there is a manager named Sam working. Just disgusted!
Food: 1
Service: 1
Ahmed
The guy at night time is always rude and doesn’t slide my pizza and closes the store early
Atmosphere: 1
Food: 1
Service: 1
Melanie Kotara
I got a pizza with no cheese, a cheese pizza with no cheese like really
Food: 1
Service: 5
Ben Doerner
I got there to place an order, and I asked the man behind the counter it they had any specials running. He said rudely that you can only get specials on the app. I was like, when did they start that? Because I had gotten a special from another location a week before. He said that it's been mouths. Then he said do you want to order a pizza or not! This was about 2 or so mouths ago. Just posting this now because I have been going to Domino's for years, first time I have ever had an issue with them. I work with customers in my line of work as well, and I have bad days. But I thought he was very unprofessional in the way he represented the company.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Deluxe Pizza, Chicken Wings
Nick Davila
This location has had issues for yeeeears with quality and customer service. I actually stopped ordering from this locations because our order was either always wrong, missing items, or just late. After two years of not ordering from this location, I finally gave it a try about a year ago and it seemed like everything had turned around. I had only had minimal issues since then but way different than prior experiences. Of course, my review today is a different story. I ordered at 844pm, never heard anything after that. No update on the tracker - nothing. 959pm I call the store - they could be busy. I get a person on the phone, he starts to read my phone number back to me, pauses and says, "30 mins. We'll have it to you in 30." I repeated it back to him and he said yes. That was 1hr 5mins ago now at this point. Tried calling the store back and couldnt get through and I dont even want the order now and cant even cancel. Pretty crazy situation really. Yall can keep the money and I hope the food doesnt show up at this point because we will be using another Dominos from here on out as this location either has incompetent employees or poor management (again) although, I feel like this is an employee level issue. As I type this, my order is NOW otw...so the automated system says.Still.... doesnt change the fact that other members of our household are now in bed asleep having not had what they had expected for dinner....my 5yr old included.Order finally showed up at 1110... I asked the driver if they forgot about me and his reply "we're behind about 60 orders and it's a disaster. You're not the only one complaining." I told him to have a good night and hope it gets better. Pizza showed up partly upside down, about room temperature, and I'm not really sure what happened to the chicken but... ok I guess.Not going to eat it at this point anyway as we have already eaten. Will contact Management on Monday or I hope to hear from a GM really soon
Atmosphere: 2
Food: 2
Service: 1
Victor Flores
BAD SERVICE TODAY MARCH 17 2024 AT 401PM YOU'LL SAID 45 MINUTES. MY WIFE CALL BACK AT 456PM YOU SAID 10 MINUTES. I CALL AT 506PM TO 510PM. YOUR MANAGER SAID THIS IS LIKE THE WORST THING THAT HAS EVER HAPPEN TO YOU. THIS MANAGER IS NO GOOD. SHOULD BE FIRED RIGHT NOW. THIS MANAGER LIED TWICE IN ONE HR AT 401PM FOR 45MINUTES THEN AT 456PM SAID 10 MINUTES CALL BACK AT 506PM TO 510PM BEING FUNNY. PIZZA CAME AT 514PM BOTH PIZZAS WAS COLD. TO THE OWNER OF THIS DOMINO'S MANAGER DANIEL IS A LIAR SHOULD BE FIRED TOMORROW MARCH 18 2024. WE WANTED OUR MONEY BACK CREDIT FOR COLD PIZZA. OWNER I WANT DANIEL MANAGER FIRED TOMORROW MARCH 18 2024 FROM VICTOR FLORES
I have no problems with the pizza because you can’t really screw it up. My only problem is Josh whom I assume has a key position there (because everyone needed his override) was not much of a leader. What I counted to be 7 men and one young girl to be there, was an environment of sexual harassment for the young lady trying to do work. I’m writing this as a father myself of 4 young girls. Josh and the other young boy continuously kept brushing against the girl and whispering at while she’s trying to work in the back corner preparing pizzas. It was sad to see. She may have welcomed it or not but I could tell she was new. What made matters worse is there was only one guy boxing pizzas and managing the counter for about 20 minutes. Then Josh had the audacity to ask the young man why people are waiting for order. The guy tried explaining and then Josh says “don’t lie bro” when the fact is if he and the other guy weren’t caught up in the only female present and the rest of the guys weren’t standing off to the side, people wouldn’t have been waiting and Josh would’ve known what was happening in his store. It’s sad what young girls will put up with to keep a job or because she believes these young jerks are truly for her when they aren’t. Bad environment I witnessed and for the young lady who is there…you can do better! For the older men there….you should correct the behavior as if it was your daughter or granddaughter.
Atmosphere: 1
Food: 3
Service: 1
Lauren Perez
Burnt my pizza :( I wonder why they always mess up all my orders? I’m a loyal customer. Time to find a new place I
Atmosphere: 4
Food: 1
Service: 3
Ester Lebron soler
Before this place was more organized and clean, now they don't even put their hair up, they don't care about the time, they don't care that they are representing ah dominoes, no ah, they don't even have their full uniform.
Jay Aranda
Delightful experience as always . Sure they messvup frombtine to tome but wk glad fully fix it of course for free .. 5 stars if I could give 1 extra I would for the deliciousness of the ingredients!Vegetarian options: Obviously most of the ingredients are veggies so why ask silly Google just be systematic!!!Parking: A whole bunch of busses could fit in the dilapidated stores aging shopping center but dominoes is still around and with better ingredients and better prices!" Nt papa John's btw papa dominoes lolWheelchair accessibility: It's the law nowadays so they gotta follow guidelines no matter what! It's totally compliant as far as I'm concerned
Not ordering from here again
Atmosphere: 1
Food: 1
Service: 1
Ordered one pizza and I waited two and a half hours, I called and canceled the order since it was out of the oven for at least two hours.
Atmosphere: 1
Food: 1
Service: 2
Manager was very rude and unprofessional locked the doors during business hours was told they were to busy to take our order
Atmosphere: 1
Food: 4
Service: 1
Slow to put out orders, they’re also kinda weird, and they’re music is obviously distracting them.
Atmosphere: 2
Food: 3
Service: 2
I usually love Domino's Pizza but today it was terrible. I will never order pizza when there is a manager by the name of Sam working. If you complain and tell him your order was wrong he will tell you everything to make it look right and like you are 100% wrong. He won't listen to complaints he rebuttals everything and tells you basically you were wrong. My pizza should have been ready by 5:10 and I arrived at 5:15 and the tracker said it was in the oven when it should have been ready. It was just all around a bad experience for me I didn't get double layers of cheese on my extravaganza Pizza and it looked nothing as far as toppings like they advertise. I usually love my pizzas that come from there but today it was the worst and like I said I will never order pizza when there is a manager named Sam working. Just disgusted!
Food: 1
Service: 1
The guy at night time is always rude and doesn’t slide my pizza and closes the store early
Atmosphere: 1
Food: 1
Service: 1
I got a pizza with no cheese, a cheese pizza with no cheese like really
Food: 1
Service: 5
I got there to place an order, and I asked the man behind the counter it they had any specials running. He said rudely that you can only get specials on the app. I was like, when did they start that? Because I had gotten a special from another location a week before. He said that it's been mouths. Then he said do you want to order a pizza or not! This was about 2 or so mouths ago. Just posting this now because I have been going to Domino's for years, first time I have ever had an issue with them. I work with customers in my line of work as well, and I have bad days. But I thought he was very unprofessional in the way he represented the company.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Deluxe Pizza, Chicken Wings
This location has had issues for yeeeears with quality and customer service. I actually stopped ordering from this locations because our order was either always wrong, missing items, or just late. After two years of not ordering from this location, I finally gave it a try about a year ago and it seemed like everything had turned around. I had only had minimal issues since then but way different than prior experiences. Of course, my review today is a different story. I ordered at 844pm, never heard anything after that. No update on the tracker - nothing. 959pm I call the store - they could be busy. I get a person on the phone, he starts to read my phone number back to me, pauses and says, "30 mins. We'll have it to you in 30." I repeated it back to him and he said yes. That was 1hr 5mins ago now at this point. Tried calling the store back and couldnt get through and I dont even want the order now and cant even cancel. Pretty crazy situation really. Yall can keep the money and I hope the food doesnt show up at this point because we will be using another Dominos from here on out as this location either has incompetent employees or poor management (again) although, I feel like this is an employee level issue. As I type this, my order is NOW otw...so the automated system says.Still.... doesnt change the fact that other members of our household are now in bed asleep having not had what they had expected for dinner....my 5yr old included.Order finally showed up at 1110... I asked the driver if they forgot about me and his reply "we're behind about 60 orders and it's a disaster. You're not the only one complaining." I told him to have a good night and hope it gets better. Pizza showed up partly upside down, about room temperature, and I'm not really sure what happened to the chicken but... ok I guess.Not going to eat it at this point anyway as we have already eaten. Will contact Management on Monday or I hope to hear from a GM really soon
Atmosphere: 2
Food: 2
Service: 1
BAD SERVICE TODAY MARCH 17 2024 AT 401PM YOU'LL SAID 45 MINUTES. MY WIFE CALL BACK AT 456PM YOU SAID 10 MINUTES. I CALL AT 506PM TO 510PM. YOUR MANAGER SAID THIS IS LIKE THE WORST THING THAT HAS EVER HAPPEN TO YOU. THIS MANAGER IS NO GOOD. SHOULD BE FIRED RIGHT NOW. THIS MANAGER LIED TWICE IN ONE HR AT 401PM FOR 45MINUTES THEN AT 456PM SAID 10 MINUTES CALL BACK AT 506PM TO 510PM BEING FUNNY. PIZZA CAME AT 514PM BOTH PIZZAS WAS COLD. TO THE OWNER OF THIS DOMINO'S MANAGER DANIEL IS A LIAR SHOULD BE FIRED TOMORROW MARCH 18 2024. WE WANTED OUR MONEY BACK CREDIT FOR COLD PIZZA. OWNER I WANT DANIEL MANAGER FIRED TOMORROW MARCH 18 2024 FROM VICTOR FLORES
Restaurantji Recommends
Very delicious
Atmosphere: 5
Food: 5
Service: 5
I have no problems with the pizza because you can’t really screw it up. My only problem is Josh whom I assume has a key position there (because everyone needed his override) was not much of a leader. What I counted to be 7 men and one young girl to be there, was an environment of sexual harassment for the young lady trying to do work. I’m writing this as a father myself of 4 young girls. Josh and the other young boy continuously kept brushing against the girl and whispering at while she’s trying to work in the back corner preparing pizzas. It was sad to see. She may have welcomed it or not but I could tell she was new. What made matters worse is there was only one guy boxing pizzas and managing the counter for about 20 minutes. Then Josh had the audacity to ask the young man why people are waiting for order. The guy tried explaining and then Josh says “don’t lie bro” when the fact is if he and the other guy weren’t caught up in the only female present and the rest of the guys weren’t standing off to the side, people wouldn’t have been waiting and Josh would’ve known what was happening in his store. It’s sad what young girls will put up with to keep a job or because she believes these young jerks are truly for her when they aren’t. Bad environment I witnessed and for the young lady who is there…you can do better! For the older men there….you should correct the behavior as if it was your daughter or granddaughter.
Atmosphere: 1
Food: 3
Service: 1
Burnt my pizza :( I wonder why they always mess up all my orders? I’m a loyal customer. Time to find a new place I
Atmosphere: 4
Food: 1
Service: 3
Before this place was more organized and clean, now they don't even put their hair up, they don't care about the time, they don't care that they are representing ah dominoes, no ah, they don't even have their full uniform.
Delightful experience as always . Sure they messvup frombtine to tome but wk glad fully fix it of course for free .. 5 stars if I could give 1 extra I would for the deliciousness of the ingredients!Vegetarian options: Obviously most of the ingredients are veggies so why ask silly Google just be systematic!!!Parking: A whole bunch of busses could fit in the dilapidated stores aging shopping center but dominoes is still around and with better ingredients and better prices!" Nt papa John's btw papa dominoes lolWheelchair accessibility: It's the law nowadays so they gotta follow guidelines no matter what! It's totally compliant as far as I'm concerned
Atmosphere: 5
Food: 5
Service: 5