Very nice people working there. I think that they were having a rush during my visit because it took a bit more time to take the order but everything was fine.
Atmosphere: 5
Food: 5
Service: 4
Christopher Setterstrom
The listed hours are misleading. They do not open until 5:00 AM.
Josh Paveglio
What coffee place doesn’t offer white mocha? Thats a first. Not to mention being out of napkins…. and croissants. I feel bad for the employees who have to work here, they were helpful and quick though.
Atmosphere: 1
Food: 2
Service: 4
Eddie Cardenas
Real slow this morning. People were leaving the drive thru line. And it was not very busy. 🤷♂️
Number One
Thank you Paul !!
Atmosphere: 5
Food: 5
Service: 5
Speed_Force 92
Used to be a regular here, people knew my dog and I by name...obtained Boosted status within 2-3 weeks type frequent...stopped coming because the old crew quit due to poor managment, and service declined all around as a result (wait times/customer service)...went to Dutch Bros for awhile and enjoyed their customer service, but started working at a new location across the street from this Dunkin, so i decided to give them another chance... the first few times went great...today however, even though I've asked 3 times prior within the last 2 weeks and was never charged...the manager decided he was gonna give me a hard time and insist i pay whole dollar to top off my coffee with a literall splash of milk today, when i asked for light ice...even though he didn't charge me the literal day b4...a gallon of milk is less than $4, and yall wanna charge a dollar for a sips worth of milk...Dutch Bros will add milk to light ice drinks for free without people having to ask...it's something they just do...so I'll just bring my business back to Dutch Bros, after I get my free drink...this Dunkin Donuts officially sucks
Atmosphere: 1
Food: 2
Service: 1
Cyn Ma
The ice cream cake was so good.
Atmosphere: 5
Food: 5
Service: 5
Christine Campos
I do not know where managers are when you need to issue a complaint? I’ve called the store 6x and no answer. Today I drove up to the drivethru and it was an empty lot besides one car- they’re not busy. When I approach the speaker and I asked if cold brew was available (I came last week they had NO cold brew and NO espresso just iced coffee so I had to be sure), the employee said very sarcastically, “yes we dooo.. it says on my menu.” And I replied “that’s rude” and left. Again mentioning no one will answer the phone and the store is not busy. This store is lacking customer service and is not interested in creating an inviting atmosphere. The girls are always nice but there’s a select few guys working there with the worst attitudes.
Atmosphere: 1
Food: 1
Service: 1
L G
Location has gone down in the last 3 months or so. Long excessive waiting and lackluster drinks. New staff is sadly struggling glad when I see a few older staff members because I know my drink will be on point. Definitely not frequently visited by me as before .
Ordered a Carmel ice coffee this morning, normally come to the location when I’m in the area my experiences there are not usually this bad ! Went first thing in the morning before class to window, my experience there was rushed when there was need for that. I simple made my order quickly. Employee was not welcoming what so ever , not a smile not a good morning , not a have a nice day , or here’s your order, which I thought was extremely rude the younger girls here are much sweeter !! Also my coffee tasted not the greatest , and store not busy at all..
Food: 3
Service: 1
A Gallegos
The food is always taste burn and,hashbrown ,need more caring 9f quality of food for the customers, very disappointed
Atmosphere: 2
Food: 1
Service: 3
Laura Zapata
Tried the new Dunkings meal. In the picture it shows some kind of protein. And all I got was egg & cheese on a croissant.
Atmosphere: 1
Food: 2
Service: 1
Faye
I ordered delivery and they called me to let me know the were out of preferred milk which I really appreciate due to allergy issues. They were very understanding and kind to help
Food: 5
Service: 5
Daniel Garza
Great experience at this Dunkin Donuts... got one of my favorite drinks, the Vanilla Bean Coolata, and some munchkins for the Family. Munchkins are standard fair at all the Dunkins, but making the Vanilla Bean Coolata is a bit of an art form with each location and employee who makes them having their own spin. Well this Dunkin was on point with their's and I'll happily be back for some more treats!
My go too coffee shop
Atmosphere: 4
Food: 4
Service: 4
Very nice people working there. I think that they were having a rush during my visit because it took a bit more time to take the order but everything was fine.
Atmosphere: 5
Food: 5
Service: 4
The listed hours are misleading. They do not open until 5:00 AM.
What coffee place doesn’t offer white mocha? Thats a first. Not to mention being out of napkins…. and croissants. I feel bad for the employees who have to work here, they were helpful and quick though.
Atmosphere: 1
Food: 2
Service: 4
Real slow this morning. People were leaving the drive thru line. And it was not very busy. 🤷♂️
Thank you Paul !!
Atmosphere: 5
Food: 5
Service: 5
Used to be a regular here, people knew my dog and I by name...obtained Boosted status within 2-3 weeks type frequent...stopped coming because the old crew quit due to poor managment, and service declined all around as a result (wait times/customer service)...went to Dutch Bros for awhile and enjoyed their customer service, but started working at a new location across the street from this Dunkin, so i decided to give them another chance... the first few times went great...today however, even though I've asked 3 times prior within the last 2 weeks and was never charged...the manager decided he was gonna give me a hard time and insist i pay whole dollar to top off my coffee with a literall splash of milk today, when i asked for light ice...even though he didn't charge me the literal day b4...a gallon of milk is less than $4, and yall wanna charge a dollar for a sips worth of milk...Dutch Bros will add milk to light ice drinks for free without people having to ask...it's something they just do...so I'll just bring my business back to Dutch Bros, after I get my free drink...this Dunkin Donuts officially sucks
Atmosphere: 1
Food: 2
Service: 1
The ice cream cake was so good.
Atmosphere: 5
Food: 5
Service: 5
I do not know where managers are when you need to issue a complaint? I’ve called the store 6x and no answer. Today I drove up to the drivethru and it was an empty lot besides one car- they’re not busy. When I approach the speaker and I asked if cold brew was available (I came last week they had NO cold brew and NO espresso just iced coffee so I had to be sure), the employee said very sarcastically, “yes we dooo.. it says on my menu.” And I replied “that’s rude” and left. Again mentioning no one will answer the phone and the store is not busy. This store is lacking customer service and is not interested in creating an inviting atmosphere. The girls are always nice but there’s a select few guys working there with the worst attitudes.
Atmosphere: 1
Food: 1
Service: 1
Location has gone down in the last 3 months or so. Long excessive waiting and lackluster drinks. New staff is sadly struggling glad when I see a few older staff members because I know my drink will be on point. Definitely not frequently visited by me as before .
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Ordered a Carmel ice coffee this morning, normally come to the location when I’m in the area my experiences there are not usually this bad ! Went first thing in the morning before class to window, my experience there was rushed when there was need for that. I simple made my order quickly. Employee was not welcoming what so ever , not a smile not a good morning , not a have a nice day , or here’s your order, which I thought was extremely rude the younger girls here are much sweeter !! Also my coffee tasted not the greatest , and store not busy at all..
Food: 3
Service: 1
The food is always taste burn and,hashbrown ,need more caring 9f quality of food for the customers, very disappointed
Atmosphere: 2
Food: 1
Service: 3
Tried the new Dunkings meal. In the picture it shows some kind of protein. And all I got was egg & cheese on a croissant.
Atmosphere: 1
Food: 2
Service: 1
I ordered delivery and they called me to let me know the were out of preferred milk which I really appreciate due to allergy issues. They were very understanding and kind to help
Food: 5
Service: 5
Great experience at this Dunkin Donuts... got one of my favorite drinks, the Vanilla Bean Coolata, and some munchkins for the Family. Munchkins are standard fair at all the Dunkins, but making the Vanilla Bean Coolata is a bit of an art form with each location and employee who makes them having their own spin. Well this Dunkin was on point with their's and I'll happily be back for some more treats!
Atmosphere: 5
Food: 5
Service: 5
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