I would like to thank J-on for making my experience 5 starts this will be my second time here .He has always treated me with respect ,excellent customer service on his part ,soft spoken ,and excellent employee.Unlike the other lady that kicked me out for staying too long . The service is pretty good maybe it’s because J-on is around he gives me good portion of ice cream everytime .Thank you J-on for making my experience a good one hopefully 🤞 your Boss gives you a pay increase .
Atmosphere: 5
Food: 5
Service: 5
Lacey Nichols
Service here is always good and the atmosphere is always welcoming!! Shout out to Jayon who’s always here he seriously makes the drinks so delicious!! Give that boy a raise!! My friend group loves coming to this location because he makes the drinks well! 😎
Atmosphere: 5
Food: 5
Service: 5
Rachel Kash
Maya and Jawon were literally 10/10 so kind and helpful even though we came in close to closing!
Atmosphere: 5
Food: 5
Service: 5
Kara Smith
Huge shoutout to this Baskin Robbins/Dunkin combo for absolutely nailing the “we forgot your cake” experience. I ordered a custom cake in advance, showed up to pick it up…and was casually informed that it was never made at all.
No call, no heads-up, not even a true “sorry”—just a shrug and a “yeah, we didn’t make it.” Truly impressive customer service. If you’re looking for last-minute panic and a ruined celebration, this is definitely the place to go!
Atmosphere: 1
Food: 1
Service: 1
Julia Long
My office recently moved nearby so I have started stopping here in the morning and sometimes for a lunchtime pick me up. Every single time I have come by the employees are SO POLITE and welcoming. The drinks are always good but the exceptional service is what keeps me coming back again and again. :)
Atmosphere: 5
Food: 5
Service: 5
Amanda May
Worst costumer service ever!! I had not been to this location in over a year or two due to always having a bad experience. I decided to give it another try today but just ended up wasting more than 30mins out of my life for nothing!!! The girl that works there is very unwelcoming!! Darling if you don’t want to work GO HOME!!! This place should either shut down or hire people who actually want to work!! Must be nice to get paid for free!
Atmosphere: 1
Food: 1
Service: 1
Andy Soraluce
They made the wrong coffee and actually offered it to me on top of my corrected coffee. They are very respectful and very upstanding employees I came here at 6:00 p.m. on a Friday September 26th, please pass this along to the staff in that shift
Atmosphere: 5
Food: 5
Service: 5
Heidi Lummus
My husband and I stopped before church this morning, about 9am, and grabbed a few donuts. They were fresh and they hit the spot! 🥰
Atmosphere: 5
Food: 5
Service: 5
Fani Massie
Come to enjoy breakfast with my friends. I love donut and ice chocolate. The service was good and the place was great.
Atmosphere: 5
Food: 5
Service: 3
Orien Curry
My wife and I was here this morning roughly around 6:45 a.m. . She wanted an iced coffee which was going to Total out at a little under $5. The gentleman at the front desk that took her order his name was Ahmad, he had no name tag. He was very unwelcoming, luckily Reyna stepped in her name right maybe it's Raina. But she was awesome and accommodating.
The issue was when I asked Ahmad why he did not offer my wife the special that's been ran that's posted right behind him for $6 you get the iced coffee a breakfast sandwich and hash browns. Raina stepped in and, corrected him on the register and honored the deal which was delicious. Ahmad was not apologetic he then made himself a drink and went outside to smoke a cigarette and left the young lady to make our drink and the entire meal on around she was a pleasure to be around I'm not sure why that guy still has a job thank you Raina,you're the reason that I gave three stars, Ahmad lost all 5 so 5 for Raina and Zero for that lazy dude.
Always a good experience here - everyone is so nice & they even ask if there is anything else they can do to make my visit better. Ten out of ten - best Dunkin in the area!
Atmosphere: 5
Food: 5
Service: 5
Trini Rose Dominguez-Tovar
We are sitting in drive-thru and can hear them very loudly saying that they don't know how to make drinks that we ordered. We had to send our order back because it was not correct. It seems to be a management issue when they don't know how to train their staff properly
Atmosphere: 2
Food: 1
Service: 1
Samantha Ledezma
Nobody every answers the phone and food is disgusting I found a hair in my breakfast sandwich once
Atmosphere: 1
Food: 1
Service: 1
Kayla Pierre
The man that works there around 7 PM was very kind and he made my drink very well and His service was great!
Atmosphere: 5
Food: 5
Service: 5
Laura Arizmendi
I had an issue with my uber eats order, and I tried to call this location. No one answers This is extremely unprofessional. I just wanted to have my latte corrected. I would have been happy, to return the wrong one. I was happy to drive to location too. I only used uber, because it's convenient. The error was on dunkins behalf
I would like to thank J-on for making my experience 5 starts this will be my second time here .He has always treated me with respect ,excellent customer service on his part ,soft spoken ,and excellent employee.Unlike the other lady that kicked me out for staying too long .
The service is pretty good maybe it’s because J-on is around he gives me good portion of ice cream everytime .Thank you J-on for making my experience a good one hopefully 🤞 your Boss gives you a pay increase .
Atmosphere: 5
Food: 5
Service: 5
Service here is always good and the atmosphere is always welcoming!! Shout out to Jayon who’s always here he seriously makes the drinks so delicious!! Give that boy a raise!! My friend group loves coming to this location because he makes the drinks well! 😎
Atmosphere: 5
Food: 5
Service: 5
Maya and Jawon were literally 10/10 so kind and helpful even though we came in close to closing!
Atmosphere: 5
Food: 5
Service: 5
Huge shoutout to this Baskin Robbins/Dunkin combo for absolutely nailing the “we forgot your cake” experience. I ordered a custom cake in advance, showed up to pick it up…and was casually informed that it was never made at all.
No call, no heads-up, not even a true “sorry”—just a shrug and a “yeah, we didn’t make it.” Truly impressive customer service. If you’re looking for last-minute panic and a ruined celebration, this is definitely the place to go!
Atmosphere: 1
Food: 1
Service: 1
My office recently moved nearby so I have started stopping here in the morning and sometimes for a lunchtime pick me up. Every single time I have come by the employees are SO POLITE and welcoming. The drinks are always good but the exceptional service is what keeps me coming back again and again. :)
Atmosphere: 5
Food: 5
Service: 5
Worst costumer service ever!! I had not been to this location in over a year or two due to always having a bad experience. I decided to give it another try today but just ended up wasting more than 30mins out of my life for nothing!!! The girl that works there is very unwelcoming!! Darling if you don’t want to work GO HOME!!! This place should either shut down or hire people who actually want to work!! Must be nice to get paid for free!
Atmosphere: 1
Food: 1
Service: 1
They made the wrong coffee and actually offered it to me on top of my corrected coffee. They are very respectful and very upstanding employees I came here at 6:00 p.m. on a Friday September 26th, please pass this along to the staff in that shift
Atmosphere: 5
Food: 5
Service: 5
My husband and I stopped before church this morning, about 9am, and grabbed a few donuts. They were fresh and they hit the spot! 🥰
Atmosphere: 5
Food: 5
Service: 5
Come to enjoy breakfast with my friends. I love donut and ice chocolate. The service was good and the place was great.
Atmosphere: 5
Food: 5
Service: 3
My wife and I was here this morning roughly around 6:45 a.m. . She wanted an iced coffee which was going to Total out at a little under $5. The gentleman at the front desk that took her order his name was Ahmad, he had no name tag. He was very unwelcoming, luckily Reyna stepped in her name right maybe it's Raina. But she was awesome and accommodating.
The issue was when I asked Ahmad why he did not offer my wife the special that's been ran that's posted right behind him for $6 you get the iced coffee a breakfast sandwich and hash browns. Raina stepped in and, corrected him on the register and honored the deal which was delicious. Ahmad was not apologetic he then made himself a drink and went outside to smoke a cigarette and left the young lady to make our drink and the entire meal on around she was a pleasure to be around I'm not sure why that guy still has a job thank you Raina,you're the reason that I gave three stars, Ahmad lost all 5 so 5 for Raina and Zero for that lazy dude.
Restaurantji Recommends
Always a good experience here - everyone is so nice & they even ask if there is anything else they can do to make my visit better. Ten out of ten - best Dunkin in the area!
Atmosphere: 5
Food: 5
Service: 5
We are sitting in drive-thru and can hear them very loudly saying that they don't know how to make drinks that we ordered. We had to send our order back because it was not correct. It seems to be a management issue when they don't know how to train their staff properly
Atmosphere: 2
Food: 1
Service: 1
Nobody every answers the phone and food is disgusting I found a hair in my breakfast sandwich once
Atmosphere: 1
Food: 1
Service: 1
The man that works there around 7 PM was very kind and he made my drink very well and His service was great!
Atmosphere: 5
Food: 5
Service: 5
I had an issue with my uber eats order, and I tried to call this location. No one answers
This is extremely unprofessional. I just wanted to have my latte corrected. I would have been happy, to return the wrong one. I was happy to drive to location too. I only used uber, because it's convenient. The error was on dunkins behalf
Food: 1
Service: 1
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