Dunkin'
11330 Potranco Rd, San Antonio
(210) 236-9708
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
ITS ONLY COFFEE!!!! POOR MANAGEMENT AND LEADERSHIP ! HOW IS IT THAT YOU SERVE COFFEE DONUTS AND ICE CREAM AND YOU DONT KNOW YOU RAN OUT OF COFFEE AND HABE TO MAKE MORE ! WOW BE BETTER MANAGEMENT!
Service: 1
Absolutely no reason for this! I ordered a matcha drink with less ice and they gave me literally less of the drink! Ridiculous.
There is no reason for them to give less drink if I'm able to modify my drink how ever I want!
Pathetic service.
There's way to many coffee shops to support than to come back here again!
Atmosphere: 1
Food: 1
Service: 1
All of the ice-cream flavors had freezer burn. Staff displayed standoffish attitudes. If you want fresh ice cream go somewhere else!
Atmosphere: 2
Food: 1
Service: 1
6 dollar meal deal. Coffee tasted like mud water. Bagel had the flavor of hand sanitizer. Hash browns had very obviously been sitting out for a while. Threw it all away.
Atmosphere: 3
Food: 1
Service: 3
After 5 mins of being ignored we just left
Not very good
This is supposed to be a vanilla iced coffee. Literally has 0 taste or color of coffee. Tried to order donuts and we’re out of donut holes and reg chocolate.
Atmosphere: 1
Food: 1
Service: 1
Waited 11 minutes and no one came to help me. No one even acknowledged me
Atmosphere: 1
Food: 1
Service: 1
We walked into this establishment and were completely ignored. Not a single staff member greeted us or even acknowledged our presence. We stood there for nearly 17 minutes before anyone said a word to us—and when they finally did, it was just to tell us to keep waiting.
This is completely unacceptable and shows a serious lack of respect for customers. If this is how they treat guests, I can’t imagine how they handle the rest of their service. Definitely won’t be coming back, and I wouldn’t recommend this place to anyone looking for decent customer service.
Atmosphere: 1
Service: 1
I got the $6 meal deal—coffee and sandwich were good. But the donuts? Total letdown. I got half a dozen for my family and not only were they not the ones I picked, but they tasted old and stale. Like they boxed up whatever leftovers had been sitting out all day (or days, honestly). The only thing worth eating was the filling. Super disappointed.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Good service
Atmosphere: 5
Service: 5
Wonderful as always!!! Thanks guys 😁🙌🏾👊🏾
Atmosphere: 5
Food: 5
Service: 5
No shade on the girls who work here, they are really nice. Just absolutely dog water at icing donuts. I’m talking almost no icing the three times I have ordered. The coffee is pretty ass too. I’d just go to heb and get some good donuts and coffee made at home
Atmosphere: 1
Food: 1
Service: 3
Tried to order a drink that previously ordered at another location the day before and the guy on the speaker was rude and talked to me like I was stupid as if I didn’t know I was at a Dunkin’ Donuts. I didn’t realize each location didn’t offer the same drinks, so that sucks.
Atmosphere: 1
Food: 3
Service: 1
They doubled in price and cheap on the chocolate glaze
Atmosphere: 3
Food: 1
Service: 3
Loading...