Dunkin'

9230 Potranco Rd, San Antonio
(210) 451-0929

Recent Reviews

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Cindy Martinez

This is my fav Dunkin location to get my iced coffee! It always comes out perfect šŸ‘ŒšŸ½ šŸ˜‹

Service: 5

Michelle Sanchez

I patronize more than one Dunkin location but tend to stick to this one. It is always clean and the staff is friendly. More often than not, they have the item I wish to purchase. I wish other customers would understand that if you choose to visit at night, they will probably not have the baked items you want or they will not be fresh. That should stand to reason as the baking is done overnight. I normally order the refreshers and my go to donuts are the chocolate cream and the chocolate glazed, which are both very yummy thanks to Nikki. She's the best.

Atmosphere: 5

Food: 5

Service: 5

Jessica Martinez

This place is not ope 24/7. Please change the hours to reflect the true time the establishment closes. Thank you

Atmosphere: 1

Food: 1

Service: 1

Stetson Dunn

We visited this store to get my sons some ice cream, unfortunately the machines were not working, so we moved on to getting them a donut, but it was one of the worst decisions we could have made, after eating our donuts we noticed flies on the donuts, after I told the cashier he explained to me that they have been on the donuts all day, and proceeds to swat them away with his hand. Would highly recommend staying away from this establishment.

Atmosphere: 1

Food: 1

Service: 1

isidro aguilar

Went last night about midnight and nobody was there. If yall advertise 24hr drive through at least have someone there. Wasted time and gas… what a joke of an organization

Terence Woods

The ice cream is good

Atmosphere: 5

Food: 4

Service: 5

Olivia Lopez

Wendy has great customer service! Everyone seems so happy to be here. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Dominique Fisher

They are thieves! They didn't have items that i ordered through the app for pickup. They told us everything was in the bag. We get to the car and check and 3 items are missing. They told me I would have to cancel the order through the app. I asked how and they said oh we doing know. They refused to refund me my money. I made a corporate complaint and she told me to go back to the location for the refund. We were on vacation in San Antonio! I do not live there. In 2025, not being able to refund money is a lie! Do not visit this location!!!!

Atmosphere: 1

Food: 1

Service: 1

Dave Mendez

Hard to turn into. Small but good service and quick.

Atmosphere: 3

Food: 5

Service: 5

Lydia J

got ice cream, didn’t have many flavors maybe like 4/5. service was poor, hard to hear the kid behind the counter serving and the cashier wasn’t very friendly. not very welcoming but i just wanted ice cream. the strawberry and pistachio were good together

Atmosphere: 2

Food: 3

Service: 1

Marta Kind

One of the employees was extremely rude. Went in the evening before closing and wasn't very polite. The person who served us was great.

Atmosphere: 2

Food: 3

Service: 4

Mrs Edwards

Very different from Dunkin’s standard chocolate frosted doughnut.. šŸ© 🄓🄓🄓 When I order my coffee with two creams, I never know if I’m gonna get a medium roast colored coffee or a cup of milk. No consistency at the store.

Aganetha Martens

The sourdough breakfast sandwich was the best

Atmosphere: 5

Food: 5

Service: 5

Carmen Gutierrez

OK so this has happened on many occasions I go like every other day I get sweet tea n un sweet always with xtra blubbery and just out of the blue guessing I go there very often they decided to charge me xtra for the blueberry add in when it never costs xtra I called around to different dds and said no they’re not supposed to charge xtra that’s a sugar free syrup of it was the other add in that was sweet then yes there is an up charge for that they’re rude there and they try n whisper to each other don’t go to this place it sucks they’re just charging for things they shouldn’t and also being I always ask for no ice they decide to fill my cup halfway

Service: 1

Carol Olivarez

Show up to this location to be told THEY ARE NOT SELLING DONUTS AT THE MOMENT!! I’m pretty sure I arrived at Dunkin’ Donut!!!

Atmosphere: 1

Food: 1

Service: 1

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