If you come to this Dutch Bros between 6 to 8am be prepared to sit in the line for 30minutes. They are slow. The first time, i get it, things happen, but after sitting in line for over 30minutes, i will not be back for the mediocre coffee this place puts out. Do yourself a favor and stop somewhere else.
Atmosphere: 2
Food: 1
Service: 1
Lauren Munoz
This crew was so sweet and accommodating! I was on my way home from my first day at work and wanted to get a celebratory drink for having survived my first day! (Lol) but the Dutch bros I stopped at (not this one) messed up my drink bad, it was very bitter and the soft top tasted warm. But by the time I took my first sip I was already halfway home. So I stopped at this location and explained to them my situation and they were quick to fix it and remake my drink! Little so sweet and they wanted to double check and make sure I tried it before leaving to make sure it was to my liking! YOU GUYS ROCK!
Atmosphere: 5
Food: 5
Service: 5
Judith Tristan
First enjoyed Dutch Bros in Oregon. Very pleased to see you in San Antonio. Adios, Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Charlotte H
I've gone to this location several times and although everyone is very nice, there's a clear lack of consistency when it comes to quality and value of the drinks and goodies. I've gone to this location several times for sticker drops or other goodies and it's very rare I'll actually get the item even though I see patrons before and after me get it. I've brought this up several times online but it's clear if you don't get your drink at the drive thru window, you won't get what you paid for and the sticker or goodie drop. Although the email customer service is very nice, I don't think they are relaying the complaints to the actual location. Otherwise, the location is encouraging the Broistas to purposefully exclude customers that utilize the walk up window and ordering ahead. No one wants to be excluded, especially if they went for the sticker! Also, I highly suggest not getting drinks at the walk up window, it's rare they make the drinks correctly. I've had too many drinks were I paid for extras and get none of it.
Atmosphere: 5
Service: 3
Recommended dishes: Passion Fruit
Tiffany Hernandez
Let me tell you! 27 mins waiting at the walk up line for coffee is insane! The drive thru line was cleared out twice while I waited with 3 people ONLY in front of me.
Service: 1
mario flores
Girls did a Great job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tropical, Passion Fruit
Desiree Marzwick
I love Dutch B's moving back from Washington State I always drink white coffee
Atmosphere: 5
Food: 5
Service: 5
C Marvel
I stopped by Dutch Bros for a quick pick-me-up, and the baristas, Iran and Hailey, went above and beyond! They didn’t just make my day—they made my pup’s day too! Both of them were incredibly friendly and brought such positive energy. I love their vibe! Iran and Hailey were the highlight of my Thursday; not to mention, they make the best pup cups in town :) #raise
Atmosphere: 5
Food: 3
Service: 5
Ray M.
This establishment is one of the finest I have had the pleasure of visiting. The staff members demonstrate a genuine commitment to fostering relationships with their customers. Cameron, Maddie, and Nadia, in particular, stand out for their exceptional customer service. It is evident that the leadership team is actively involved in ensuring a positive customer experience. I commend the entire team for their outstanding work and encourage them to maintain this level of excellence.
i really enjoy coming to this location, the girls at night are wonderful, so friendly and talkative, always with a smile on their face; i enjoy coming after a long day of work to see the girls and get my fave drink! keep it up team ! ❤️
Atmosphere: 5
Food: 5
Service: 5
Steven Garcia
Kamryn is always so nice everytime we go, she’s so polite and never gets upset when I have so many questions about specific drinks, we need more people like her, thanks Kam ❤️
Gloria
Service was ok but no one was wearing hair nets or caps.
Atmosphere: 5
Food: 4
Service: 3
Justiin Ross
Second day in a row I ordered a large Dutch freeze and was given a drink that was just whipped coffee (air). It melted in seconds and only filled the cup half way. I guess the machine is down but no explanation was given they just took my money. I tried to call but the number given was to HQ out of state that rang and rang until they told me to just hang up. No service recovery and terrible coffee.
Atmosphere: 1
Food: 1
Service: 1
guetenmorgan
Got in line, order taker went inside. Waited 15 minutes and the line didn't move and no orders were taken further. Can't rate anything but the epic staffing and service fail for the 1030 rush.
If you come to this Dutch Bros between 6 to 8am be prepared to sit in the line for 30minutes. They are slow. The first time, i get it, things happen, but after sitting in line for over 30minutes, i will not be back for the mediocre coffee this place puts out. Do yourself a favor and stop somewhere else.
Atmosphere: 2
Food: 1
Service: 1
This crew was so sweet and accommodating! I was on my way home from my first day at work and wanted to get a celebratory drink for having survived my first day! (Lol) but the Dutch bros I stopped at (not this one) messed up my drink bad, it was very bitter and the soft top tasted warm. But by the time I took my first sip I was already halfway home. So I stopped at this location and explained to them my situation and they were quick to fix it and remake my drink! Little so sweet and they wanted to double check and make sure I tried it before leaving to make sure it was to my liking! YOU GUYS ROCK!
Atmosphere: 5
Food: 5
Service: 5
First enjoyed Dutch Bros in Oregon. Very pleased to see you in San Antonio.
Adios, Starbucks!
Atmosphere: 5
Food: 5
Service: 5
I've gone to this location several times and although everyone is very nice, there's a clear lack of consistency when it comes to quality and value of the drinks and goodies. I've gone to this location several times for sticker drops or other goodies and it's very rare I'll actually get the item even though I see patrons before and after me get it. I've brought this up several times online but it's clear if you don't get your drink at the drive thru window, you won't get what you paid for and the sticker or goodie drop. Although the email customer service is very nice, I don't think they are relaying the complaints to the actual location. Otherwise, the location is encouraging the Broistas to purposefully exclude customers that utilize the walk up window and ordering ahead. No one wants to be excluded, especially if they went for the sticker! Also, I highly suggest not getting drinks at the walk up window, it's rare they make the drinks correctly. I've had too many drinks were I paid for extras and get none of it.
Atmosphere: 5
Service: 3
Recommended dishes: Passion Fruit
Let me tell you! 27 mins waiting at the walk up line for coffee is insane! The drive thru line was cleared out twice while I waited with 3 people ONLY in front of me.
Service: 1
Girls did a Great job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tropical, Passion Fruit
I love Dutch B's moving back from Washington State I always drink white coffee
Atmosphere: 5
Food: 5
Service: 5
I stopped by Dutch Bros for a quick pick-me-up, and the baristas, Iran and Hailey, went above and beyond! They didn’t just make my day—they made my pup’s day too! Both of them were incredibly friendly and brought such positive energy. I love their vibe! Iran and Hailey were the highlight of my Thursday; not to mention, they make the best pup cups in town :) #raise
Atmosphere: 5
Food: 3
Service: 5
This establishment is one of the finest I have had the pleasure of visiting. The staff members demonstrate a genuine commitment to fostering relationships with their customers. Cameron, Maddie, and Nadia, in particular, stand out for their exceptional customer service. It is evident that the leadership team is actively involved in ensuring a positive customer experience. I commend the entire team for their outstanding work and encourage them to maintain this level of excellence.
Atmosphere: 5
Food: 5
Service: 5
Madaline is the plug. Awesome service. ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
i really enjoy coming to this location, the girls at night are wonderful, so friendly and talkative, always with a smile on their face; i enjoy coming after a long day of work to see the girls and get my fave drink! keep it up team ! ❤️
Atmosphere: 5
Food: 5
Service: 5
Kamryn is always so nice everytime we go, she’s so polite and never gets upset when I have so many questions about specific drinks, we need more people like her, thanks Kam ❤️
Service was ok but no one was wearing hair nets or caps.
Atmosphere: 5
Food: 4
Service: 3
Second day in a row I ordered a large Dutch freeze and was given a drink that was just whipped coffee (air). It melted in seconds and only filled the cup half way. I guess the machine is down but no explanation was given they just took my money. I tried to call but the number given was to HQ out of state that rang and rang until they told me to just hang up. No service recovery and terrible coffee.
Atmosphere: 1
Food: 1
Service: 1
Got in line, order taker went inside. Waited 15 minutes and the line didn't move and no orders were taken further. Can't rate anything but the epic staffing and service fail for the 1030 rush.
Service: 1
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