Einstein Bros. Bagels

12730 I-10 #314, San Antonio
(210) 699-7400

Recent Reviews

Tiffany F

$8 for a brisket egg sandwich made with scraps of brisket.

Atmosphere: 5

Food: 2

Service: 3

Dina Roach

I love these bagels!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Bagel

Stephen Waraksa

Always enjoyable!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Six Cheese, Blueberry, Classic Bagel

Colin McNamara

Great place for a quick stop for bagels. Best time to come is before 9 am.

Atmosphere: 4

Food: 5

Service: 5

Mercedes Hatch

Love their bagels, they always have a great selection of different options of specialty bagels as well as cream cheeses. Everytime I am on this side of town I stop in and get my family a dozen bagels. They always enjoy the surprise.

Atmosphere: 5

Food: 5

Service: 5

An De

Food is great. It's the service that's lowering the rating. There's a young female who just doesn't seem to like her job and is rude to the customers or inattentive. Other than that, the place is great; just don't get that worker!

Rick White

Great selection of bagels and flavored

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cranberry, Six Cheese, Egg Bacon Cheese on Bagel, Blueberry, Farmhouse with One Egg, Bagel Sandwich

MARIA SANCHEZ

I stopped coming here for a few months because it was a mess. The floors were sticky, the staff looked unorganized and confused and the orders were inaccurate. Fast forward to now: the staff is amazing, the place is clean and everything seems to flow with accuracy! I am definitely a returning customer! Thank you to the hard working team at Einstein De Zavala!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nova Lox Bagel, Classic Bagel

Sie Tweed

Super good breakfast before I left back home. ?

Atmosphere: 5

Food: 5

Service: 5

Vannessa Tootill

I ordered at the wrong location, Michelle was so kind enough to make what I ordered without the hassle. Thank yall so much.

Service: 5

Izabella

Paid for 7 bagels, 6 were supposed to be chocolate chip and only 3 were. The rest were plain and NONE had cream cheese (that we paid for) and I’ve been trying to call the store about this and they won’t even answer the phone. Very disappointing. We normally liked going here, but maybe not anymore. They could at least answer the phone.

Food: 1

Service: 1

JANA HARRIS

Not for diabetics.

Atmosphere: 5

Service: 5

Christian De Luna

I'm a regular customer of Einstein Bros. Bagels and have always appreciated the seamless online ordering process. However, my recent encounter with their customer service left me feeling disappointed.After placing an order for the All Nighter Bagel Sandwich via the app, I realized I had forgotten to make a modification within just 30 seconds. Wanting to rectify my mistake promptly, I called the store. Surprisingly, a middle-aged woman answered and claimed that my order had already been prepared since it wasn't initially busy.I emphasized that it had only been 30 seconds since I placed the order, making it practically impossible for the order to have been made during that time frame. Despite this, she stuck to her claim, providing inaccurate information. Her response was unhelpful, suggesting I should place another order through the app with the desired modification. This seemed impractical and inconvenient, especially considering the order had just been placed.To add to the frustration, she went on to advise me not to use the app next time and suggested I come into the store to place an order. The conversation ended abruptly as she hung up on me. This was not only unprofessional but also an unexpected and unwarranted dismissal of my concerns.While a more customer-friendly approach could have been taken, including clear communication about the order status and a willingness to accommodate last-minute changes, especially when the store wasn't busy, would have been appreciated.I hope this feedback serves as an opportunity for improvement in customer service, order management, and overall professionalism.

Atmosphere: 1

Food: 5

Service: 1

Ollie Pruitt

They were very busy. But the service was great and fast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Bagel

Todd W.

Food was great. The service was smart as far as savory or sweet aspect when ordering spreads. Ambiance was great

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