El Pollo Loco

4645 W Commerce St, San Antonio
(210) 436-1595

Recent Reviews

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Ethan Graciano

Food was alright cashier forgot my two sides and gave me two rice I asked for beans and macaroni cant belive this told them twice

Atmosphere: 5

Food: 3

Service: 4

Raymundo Cervantes

Food was old and dry. Really bad. The owner I guess take no pride in there business.

Atmosphere: 1

Food: 1

Service: 1

Ric Faulkner

The food was very lacking in flavor. It's not the Pollo Loco I remember.

Atmosphere: 1

Food: 2

Service: 1

Guillermo Garcia

The chicken was not flavor are all.
The corn tortilla from looks and the lowest quality.

Atmosphere: 3

Food: 1

Service: 3

V Alvrz

Just got my order from the drive thru, got home and all the food is cold. My quesadilla doesn't even have the cheese melted. And it seems like the tortillas weren't even heated up. $30 for cold uncooked food!

Atmosphere: 1

Food: 1

Service: 1

Braden Jordan

Great food

Valerie Gaines

I like this location because everyone’s friendly. They keep the place clean and they work hard

Atmosphere: 5

Food: 5

Service: 5

apartbyhorses

Absolutely terrible. Ordered through the drive-thru and they told me to wait 35 mins in the parking lot. I waited but the food never came. Others who ordered after me got their food first. Went inside to ask about it and they had no idea about my order. Asked for a refund and the lady who attended me seemed to struggle to figure out how to process it.

Service: 1

Pedro Flores

The young lady at the register was great, she was very sweet. The order two ladies were cackling, and making unnecessary noises. The whole restaurant was empty, and they wonder why people are not visiting. The food is always good, the young lady was great, it was the other two mature women that were acting like kids

Atmosphere: 1

Food: 4

Service: 5

Luis Ortiz

Family meal it’s too expensive, 8 pcs for $28
It’s a lot compared to other places

Atmosphere: 4

Food: 5

Service: 3

Dave C

Had to wait about 5 minutes for someone to wait on me. I was the only one in the dining room. Then I had to wait about 10 or 15 minutes for my food to be ready which arrived cold. Every table was dirty as well as the floors and even the walls and windows. Can only imagine what the kitchen looks like. Or the bathroom. No thanks

Atmosphere: 1

Food: 1

Service: 1

Pedro coto

I love this place I go all the time the chicken is delicious and the salads are great, the customer service is really good they’re so nice and helpful.

Atmosphere: 5

Food: 5

Service: 5

VIVIAN LONE

Love this place, great food.

Atmosphere: 5

Food: 5

Service: 5

Danny Mendoza

Dry chicken with no flavor.

Atmosphere: 2

Food: 2

Service: 3

Johnny Arredondo

The chicken is constantly good but they have absolutely no customer service.
Not necessarily bad just no help at all. No thank you, is there anything else you need, nothing.
If you're going for just the chicken, it's good. The guacamole salsa... Very good.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Pollo Loco

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