El Pollo Loco

3938 Fredericksburg Rd, San Antonio
(210) 436-1228

Recent Reviews

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Fernando U

Horrible skip for sure. Maybe another place might have food

Atmosphere: 1

Food: 1

Service: 1

Fernando Ulloa

They run out of food and can’t make any because they are lazy. Hard pass won’t be stoping by ever again. Thanks for nothing

Atmosphere: 1

Food: 1

Service: 1

Katharine Salgado

I love this location! Compared to others this is my go to. Very clean employees provide great customer service always greeted with a smile. I am a mother of 3 boys so we come here weekly after practice for the family meal. Chicken is always flavorful green salsa is to die for. As we know they can not please everyone. We are almost in 2026 of course prices have gone up and portions have gotten smaller that's everywhere its life. We give Andy and his crew 5 stars. Keep up the hard work.

Atmosphere: 5

Food: 5

Service: 5

Karisma Alonzo

HORRIBLE! Honestly I don’t know why it’s open. The food was horrible, the chicken was so dry. Also they said they had NO SALSA! Also no communication skills! They need to be trained to speak to customers and some kind of language translations. Definitely not the same Pollo Loco from Mr. Ochoa.

Atmosphere: 1

Food: 1

Service: 1

richard izaguirre

Andy and crew very friendly and attentive. Highly recommend

Atmosphere: 5

Food: 5

Service: 5

Pauline Trevino

First time here. This place didn't disappoint food and atmosphere was excellent.

Atmosphere: 5

Food: 5

Service: 5

alondra castro

They location was not stingy at all with the sauces!! Love that !!

Food: 4

Service: 5

David Mcgee

Food was excellent. Service was quick and competent. This location seems to be more of a drive thru than dine in. Dinning area was mostly empty but drive thru was busy.

Atmosphere: 3

Food: 4

Service: 5

Mk O

Food and service is very good unfortunately this morning there is a bad rotten smell near the fountain machine.

Atmosphere: 5

Food: 5

Service: 5

Maria

Love their food! And im always treated well and given good service. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Edward salgado

It’s been since before Covid that I really enjoyed a meal from here. But, today I was running an errand and couldn’t resist to give it another shot. The fresh chicken on the grill looked so tasty. I ordered a tostada bowl and it was perfect for my appetite today. This place was also very cleaned compared to some of the others I’ve been to.

Atmosphere: 5

Food: 5

Service: 5

Ruth Smith

My family loves pollo loco. The chicken is healthy price is good i use my coupons. People are so heard to make happy everything has gone up in price every ware you go to eat . The hot sauce is good the family meal is a good deal. The service is good very polite employees.

Atmosphere: 5

Food: 5

Service: 5

Holly Riddle

Food is delicious very affordable and fast drive thru service

Food: 5

Service: 5

Ciro Hernandez

Hope we had Pollo Loco in the east coast, 👌 best

Bruce S

Friendly staff and great food !

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