El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
7327 San Pedro Ave, San Antonio
(210) 435-9103
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
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I came in to pick up an online order. When I asked for it, the woman behind the counter said to wait a minute. After waiting 20 minutes, I asked after the order again, only to be informed that it wasn’t in their system. They left me waiting an unreasonable amount of time, for an order they didn’t even have
Eric worked in the Drive Thru. Very friendly and professional. Great customer service.
I love the classic bowl good price.
Had a little problem with my rewards. But it got solved.
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
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El Pollo Loco offers fresh and delicious food, served by friendly and informative staff. The chicken is a standout, praised by customers as amazingly good and succulent. Customers appreciate the staff's kindness, even when dealing with difficult situations or rude customers, as they remain professional and composed. The restaurant is known for its flavorful salsa, though the rice quality can be inconsistent, with some customers finding it too hard to enjoy. While the interior can sometimes be messy, with some tables needing cleaning, the overall dining experience remains positive. Customers often enjoy the food, which arrives fresh, and some take extra orders home. However, there are occasional issues with staff urgency and order processing, leading to longer wait times. Despite these minor drawbacks, El Pollo Loco remains a popular choice for a quick and satisfying meal.