Firehouse Subs Military Crossing

Very good sandwich and in a timely manner.

Parking: Good location not too much traffic

Atmosphere: 4

Food: 4

Service: 4

Food was fine. Came in on a Sunday, weren’t open at the posted time. Rude workers. Looking at the other reviews, it seems to be a trend. Will be going out of my way to the Potranco location to avoid this one.

Atmosphere: 1

Food: 5

Service: 1

Service was pretty fast and food was good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Meatball

Girl at the front has a bitchy attitude, don’t even say hello or anything and giving me dirty looks, I went on Friday the 13th around 7 she had a AirPod in her ear, not the other girl with glasses. Good food but that chick ruined it for me and I will not be spending my money there

Atmosphere: 1

Food: 3

Service: 1

The Cashier Annabelle with glasses has a passive aggressive attitude for no reason. Customer service here was always been great but it’s clear she really doesn't want to be there.

Great Service Thank you Firehouse Subs The Food Is On Point ? ??????

Food: 5

Service: 5

Recommended dishes: Jamaican Jerk Turkey

The food is good and staff really friendly and also the food came out fairly quickly

Atmosphere: 5

Food: 5

Service: 5

I had the Cuban Barbecue sandwich. Delicious!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Submarine Sandwich

My girlfriend and I go here every so often as a treat but this location is very hit or miss and often leaves us feeling disappointed or not satisfied. The last two times we went, the atmosphere in the store was not the best and the crew seemed very frazzled and like they didn't know what they were doing. After a while of waiting they asked if we were waiting on something and it turned out that they had put our food on the delivery shelf without saying anything to us. When we went in tonight there were two people waiting on a remake of their sandwiches due to some issue and when we got to the counter I ordered a gluten free veggie sub with no raw onions or mustard. I was told that raw onions didn't come on the sub and even though I get the sandwich every time I go, I didn't question it. After I got home I opened my sandwich and it had the raw onions that I was told did not come on it, no cheese at all, and the tomatoes were green and not ripe, and my girlfriend's club had barely any mayo on it. Overall this location leaves much to be desired and I will be finding another location to go to.

Atmosphere: 1

Food: 3

Service: 2

I had the best meatball sub I’ve ever had in my life here. You gained a customer for life

Atmosphere: 4

Food: 5

Service: 4

1st time trying y'all subs.

Atmosphere: 5

Food: 5

Service: 5

I have been to a lot of Firehouse Subs locations but this has to be the worst experience I have ever had. There are two people “working” but neither one has done much work at all since I have been I the restaurant. The person that ordered after me was told it is going to be “at least a twenty minute wait” which they did not tell me when I ordered. I told them if I knew it was going to be that long I would just go to a restaurant. The kid working got very snippy and claimed they were “very short staffed” and had a lot of orders but neither worker showed any hustle at all and every time someone came to the counter they both would just stand there and listen to the order instead of making sandwiches. They started to just tell people they were short staffed and it would be a “long” wait as soon as they walked in the door so people just left. They lost at least 10 customers this way. Completely unacceptable behavior from these two employees. I haven’t received my food yet and if I thought they were capable of canceling the order I would do that. With as many sub options in the area why would I come back here? Definitely will never visit this location again.

Service: 1

Placed an order to go online. Accidentally forgot to put ‘no mustard’ on my sandwich so I went it to ask/let them know no mustard please. The guy Juan who said he was the shift lead then told me “make sure you do that online next time because we’re busy with orders because you guys keep coming in” with an attitude. Then told us to sit down. I asked for his name & he said Juan. I asked for the manager and said he was shift leader, there was no manager there. I then asked if he talks to all his customers like that and he said “sometimes”?? Just very rude. Not friendly at all. Customer service was a 0/10. Probably would never go back because of him.

Atmosphere: 1

Service: 1

OMG, the sub was awesome! Had some nice soup to go along with it.They need some lightly salted chips in the store. I would buy them to go with the sub.

Atmosphere: 5

Food: 5

Service: 5

Lately it seems like this place has been under poor management.It’s always filthy and has a very foul smell like sewage or that don’t take out trash floors are always full of trash and feel sticky.Food is a good but the atmosphere and wanting to sit and eat is not the way to go.

Atmosphere: 1

Food: 4

Service: 2

Recommended dishes: Turkey Bacon Ranch