First time trying the subs here. The greeting was mid, aggressive tapping and rushed when I was ordering. Maybe cause I came in at 11 when they just opened but solid sandwich but wish I had a better greeting and order taking 4/19 older gentlemen with glasses ?
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Firehouse Subs
Robert Lovelle Rooks
I come here at least twice a week. They greet you when you come in, make a fantastic sandwich and fix any problem immediately if one arises.These guys run a tight ship.
Atmosphere: 5
Food: 5
Service: 5
Brock Samsun
I hope someone one from corporate or higher up see’s this review…. The night manager I believe her name is “Alice” has the attitude of someone who does not want to do her job or take care of its customers or in this case ride share drivers…. I came in at 830 to pick up an online order for Uber and as soon as I walked through the door she says “if you are here to pick up an order we don’t have it” before I could even say anything…. Then I proceeded to tell here the name of the order and she said “yes that one” she said that she has not received any orders from Uber since 8 o’clock at all and that she cannot make the order cause she won’t get paid…. I told her if I don’t pick up this order I won’t get paid and she shrugged her shoulders like she didn’t care and proceeded to keep cleaning mind you they don’t close till 9pm but they are cleaning as if they close in 5 minutes and she had this “I’m done working for the day attitude” so then I say I’ll just call Uber and see what can be done and she says just call then to cancel it…. I’m trying to get paid I’m not just trying NOT to work…. So I call and speak to an agent and the agent Informs me that she is going to try and get them to manually input the order so I can pay for it and I tell the manager they are going to call her phone and she shrugs at me again…. Her phone rings and the agent tells her about manually doing the order and the manager says she won’t do it and that’s it and hangs up…. So I get screwed out of a trip… so Kevin “she said he was the manager above her” something needs to be done about employees that don’t feel like they need to do their job correctly cause this is unacceptable and very unprofessional especially coming from management….
Service: 1
Robert Garcia
My favorite is the brisket sandwich. Mrs. Alice the manager, keeps this place very clean and organized.
Atmosphere: 5
Food: 5
Service: 5
Norma Stroud
Pulled up to our favorite location. As we walked towards the door female employee saw us and somebody turned the sign off. IT WAS ONLY 8:40. Had to eat somewhere else. This was Friday February 23
Atmosphere: 5
Food: 5
Service: 1
Jonathan D.
This location is incredible!! My coworker and I had a catering order cancel and this group stepped up and got it done. I order 3 platters at 10:30 which is 15 sandwiches cut into 1/4's and had it in my hand in 45 minutes. This is also while they had customers coming in like crazy. This location is obviously the one to visit based on my experience and the customer flow. Check them out, Happy Fooding!!
Joe B.
We needed an order for a pick lunch fast and the firehouse team knocked it out for us extremely fast. Can't thank this place this enough. The food quality was still stellar as well.
Lizza
Sandwich is ok. I don't like that they don't offer spinach. ?
Atmosphere: 5
Food: 4
Service: 5
Karl Sickendick
This is a solid Firehouse Subs location. Firehouse is a solid sandwich stop. You won't be disappointed.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Virginia Honey Ham
Jose C.
Went to eat at this location July 5th 2023 and the A.C. temperature was at 82 degrees, extremely unbearable I asked the employee to make it cooler was told it can not be touched I used to be a regular but after today I will never go back.
Love their meatball sandwiches and chili. Nice staff. Perfect location. Always clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook
J Monty
Overall follow Firehouse Subs and get a free sandwich. Free.I came for mine and it was tasty!Hero Sub!! Fantastic!!Kids meal, good deal.Awesome all the way around.Kid-friendliness: Good spot for kids.Parking: Strip mall parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie
Kevin Bertoni
Place is great quality of food was above expectations
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Sub
Susan Dominguez
Stopped here because I wanted a Philly cheesesteak sandwich I’ve never been to FHS before and had googled this location. I ordered white bread steak cheese and sautéed onions I thought I was clear that is what I wanted no one mentioned it comes smothered with some mustard type condiment. This would have been nice to know as I would have requested no condiments
Atmosphere: 2
Food: 1
Service: 1
Savannah Casias
Takes 3 people to make 1 sandwich in 20 minutes on a slow day!
First time trying the subs here. The greeting was mid, aggressive tapping and rushed when I was ordering. Maybe cause I came in at 11 when they just opened but solid sandwich but wish I had a better greeting and order taking 4/19 older gentlemen with glasses ?
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Firehouse Subs
I come here at least twice a week. They greet you when you come in, make a fantastic sandwich and fix any problem immediately if one arises.These guys run a tight ship.
Atmosphere: 5
Food: 5
Service: 5
I hope someone one from corporate or higher up see’s this review…. The night manager I believe her name is “Alice” has the attitude of someone who does not want to do her job or take care of its customers or in this case ride share drivers…. I came in at 830 to pick up an online order for Uber and as soon as I walked through the door she says “if you are here to pick up an order we don’t have it” before I could even say anything…. Then I proceeded to tell here the name of the order and she said “yes that one” she said that she has not received any orders from Uber since 8 o’clock at all and that she cannot make the order cause she won’t get paid…. I told her if I don’t pick up this order I won’t get paid and she shrugged her shoulders like she didn’t care and proceeded to keep cleaning mind you they don’t close till 9pm but they are cleaning as if they close in 5 minutes and she had this “I’m done working for the day attitude” so then I say I’ll just call Uber and see what can be done and she says just call then to cancel it…. I’m trying to get paid I’m not just trying NOT to work…. So I call and speak to an agent and the agent Informs me that she is going to try and get them to manually input the order so I can pay for it and I tell the manager they are going to call her phone and she shrugs at me again…. Her phone rings and the agent tells her about manually doing the order and the manager says she won’t do it and that’s it and hangs up…. So I get screwed out of a trip… so Kevin “she said he was the manager above her” something needs to be done about employees that don’t feel like they need to do their job correctly cause this is unacceptable and very unprofessional especially coming from management….
Service: 1
My favorite is the brisket sandwich. Mrs. Alice the manager, keeps this place very clean and organized.
Atmosphere: 5
Food: 5
Service: 5
Pulled up to our favorite location. As we walked towards the door female employee saw us and somebody turned the sign off. IT WAS ONLY 8:40. Had to eat somewhere else. This was Friday February 23
Atmosphere: 5
Food: 5
Service: 1
This location is incredible!! My coworker and I had a catering order cancel and this group stepped up and got it done. I order 3 platters at 10:30 which is 15 sandwiches cut into 1/4's and had it in my hand in 45 minutes. This is also while they had customers coming in like crazy. This location is obviously the one to visit based on my experience and the customer flow. Check them out, Happy Fooding!!
We needed an order for a pick lunch fast and the firehouse team knocked it out for us extremely fast. Can't thank this place this enough. The food quality was still stellar as well.
Sandwich is ok. I don't like that they don't offer spinach. ?
Atmosphere: 5
Food: 4
Service: 5
This is a solid Firehouse Subs location. Firehouse is a solid sandwich stop. You won't be disappointed.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Virginia Honey Ham
Went to eat at this location July 5th 2023 and the A.C. temperature was at 82 degrees, extremely unbearable I asked the employee to make it cooler was told it can not be touched I used to be a regular but after today I will never go back.
Restaurantji Recommends
Love their meatball sandwiches and chili. Nice staff. Perfect location. Always clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook
Overall follow Firehouse Subs and get a free sandwich. Free.I came for mine and it was tasty!Hero Sub!! Fantastic!!Kids meal, good deal.Awesome all the way around.Kid-friendliness: Good spot for kids.Parking: Strip mall parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie
Place is great quality of food was above expectations
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Sub
Stopped here because I wanted a Philly cheesesteak sandwich I’ve never been to FHS before and had googled this location. I ordered white bread steak cheese and sautéed onions I thought I was clear that is what I wanted no one mentioned it comes smothered with some mustard type condiment. This would have been nice to know as I would have requested no condiments
Atmosphere: 2
Food: 1
Service: 1
Takes 3 people to make 1 sandwich in 20 minutes on a slow day!