Golden Wok
1410 SW Loop 410, San Antonio
(210) 674-2577
Recent Reviews
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Really terrible service! The waiter didn’t know how to take orders . We were told it will take 20-25 mins for the food to be made and a while 1 hour and half later we were still waiting for 3 more orders out of 6 . Which they send it to the wrong table but didn’t let us know . We told the waiter we don’t want to wait anymore but we will pay for everything we have ate . He left us waiting until I had to go to the front desk and talk to someone . Overall , we were at the restaurant for 2 hours because of the waiter incompetence for taking the right order .
This place has gone downhill. The egg rolls we ordered were dripping in oil and it smelled odd it may have been rancid. We canceled our order and left. the server put his fingers in the middle of the clean plates that he brought us. The person cleaning the bathroom was also the person rearranging clean plates and did not wash his hands prior to touching those plates. It's sad because this used to be our go to for dim sum.I personally think the health department needs to go in and evaluate this restaurant.
They are so rude
After I make my meal.
Been going there a while foods good this time the music was way too loud maybe next time I'll bring earplugs
Love the food but the service is and attitude is horrible. I have an autistic child and the comments and glares are horrible. How do you judge a four year old?
Atmosphere: 3
Food: 4
Service: 1
horrible !!! Hair in my food ! Roaches on the walls and table ! When you tell them they act like it’s nothing ! Will never go back !
Atmosphere: 1
Food: 1
Service: 1
Everything was horrible !!! Roaches on the walls and tables ! Hair in my food !!
Atmosphere: 1
Food: 1
Service: 1
Tasty food, large servings, and our server, Arturo, was extremely attentive and on it through the meal.
Atmosphere: 4
Food: 4
Service: 5
My favorite Chinese food restaurant ever I love it this is my go to I haven't found another place in San Antonio that came close to me in my opinion
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chinese Restaurant, Egg Drop Soup, Lemon Chicken, Egg Rolls, Combo Fried Rice
Restaurantji Recommends
I recently had lunch with a group of coworkers at Golden Wok, and unfortunately, the experience was disappointing, especially for one of my coworkers and me, as it was our first time visiting this restaurant. While the cuisine is Chinese, what stood out most wasn’t the food, but the concerning issue with food safety. We order lunch specials and dim sum. One of the dim sum orders was steamed shrimp and each dumpling contains a whole shrimp. Two of the four shrimp dumplings served to us contained raw shrimp (see picture). This was discovered as my coworkers cut into their dumpling, one noticed it was tough to cut through one and she found raw shrimp in hers then the other coworker cut into the another dumpling and it also contained a raw shrimp.
We reported this issue to the manager, but instead of showing concern or urgency, she seemed indifferent and offered a credit for the dumplings in a manner that felt more annoyed than apologetic. It’s a serious concern when customer service is so poor, especially in a situation that involves potential food safety risks.
Overall, the service was mediocre, and the customer service from the manager was terrible. Needless to say, we will not be returning to Golden Wok.
Atmosphere: 1
Food: 1
Service: 1
I typically go to the Golden Wok on Wurzbach but today I had dinner at this location. The food took a long time to come out but it was very good. We ordered two plates with extra steamed rice. The food was awesome and didn't disappoint and the servings were huge. I can not rave enough about the pork fried rice. It's the best !
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Lemon Chicken
Lame food and worse service, kongs on zarzamora is a much better restaurant
Fast service. Excellent food. Nice waitress.
Sue, just want to let you know we had a excellent waiter named Jose. He was very attentive and took good care of us. As always, the food was delicious. We look forward to our next visit.
Terry (Windjammer)
Atmosphere: 5
Food: 5
Service: 5
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