Took the drive to finally visit this location and it was well worth the drive. The young lady who helped me was so kind! Store was clean and the boba was amazing. Got to see the Felix display as well!
xxDiamon_springs xx
I always get gong cha it be so good I’m a huge fan of Felix i just wish we could of gotten two key chains instead of one
Jason C
Everything was great, I love how you can alter sugar levels on some items plus the toppings are similar to what you'd get in California.
Andrew Aguilar
The phone number for the Redland Road location does NOT work
Alyssa Rodriguez
Went for the Felix pins and the staff were so nice. The place is clean and has various seating options along with board games to use. I got the Felix pick of brown sugar milk tea with boba and it was delish, have and will visit again
Lisa Hoang
Arrived 9/7 5 PM. Store was dead. 2 Employees standing around. Ordered 3 drinks with boba. They didn't notice they ran out of boba and said it would take 15 min to make. What a disappointment. Just read a lot of the 1 star reviews and they seem to be all legit.
Thien Vinh
I've been to this location twice, once when they opened and another time in the afternoon. Both times I ordered boba in my drink and they didn't have any boba either time. It's a boba shop with no boba. I recommend proper time/resource management: if you see your boba is running low, perhaps start a new batch before you completely run out. Thank you!
Joshua Burkholder
Great service and an awesome selection! We will make this a stop everytime we are in town
Paul Lee
They serve drinks only
wasim shadouh
Love this it is recommended has a good taste good amour of balls ! Boba ball 🤨 good amount of flavor
Went in today at around 8:40pm, no customers there. Two college-aged servers with 4-5 other kids there seemed to have too much fun to care about me having orders. They don’t have any customer service skills whatsoever. When they handed the drinks they gave cold looks and turned around (mind you leave > 10% tips). They really didn’t want to have anything to do there (and hence the low google rate AND no customers). Plus they ran out of mini-boba. Rude customer service ran by inexperienced young servers. Won’t come back if I don’t have to. PS: drinks not bad.
Jesus Echartea
Their automatic ordering touch computer shows promotions that they does not honor when given the order, they come up with excuses and want you to purchase more
Nhi Le
They ran out of everything, the drinks were lumpy and sweet as if they had a bag of sugar in them.
Walker Davis
This was my second time trying Gong Cha, but my first time at this location. The shop was bright, spacious and very clean. The guy at the front was very friendly and helpful, providing excellent service from the moment I walked in. He even let me know about their XL size upgrade for just a dollar more. Great deal! The drink tasted just as good as the other location I visited, so I know the quality is consistent. Definitely will be coming back to this location!
Ant Diaz
I have come 5 times within the last few weeks at different times of the day and have been told that they don’t have, boba pearls, milk teas, etc. when we finally spoke to a so called shift lead we were told “maybe come earlier” when we they still had 45 minutes before they closed. The man who claimed to be the shift lead that had a bunch of tattoos was just unbothered and condescending from the jump. We were annoyed because this has happened several times and his choice to be that unprofessional just solidified that he did not care about the customers. I have so many points I’ve saved up and his choice to be like that just made me delete the app all together. Unfortunate.
Took the drive to finally visit this location and it was well worth the drive. The young lady who helped me was so kind! Store was clean and the boba was amazing. Got to see the Felix display as well!
I always get gong cha it be so good I’m a huge fan of Felix i just wish we could of gotten two key chains instead of one
Everything was great, I love how you can alter sugar levels on some items plus the toppings are similar to what you'd get in California.
The phone number for the Redland Road location does NOT work
Went for the Felix pins and the staff were so nice. The place is clean and has various seating options along with board games to use. I got the Felix pick of brown sugar milk tea with boba and it was delish, have and will visit again
Arrived 9/7 5 PM. Store was dead. 2 Employees standing around. Ordered 3 drinks with boba. They didn't notice they ran out of boba and said it would take 15 min to make. What a disappointment. Just read a lot of the 1 star reviews and they seem to be all legit.
I've been to this location twice, once when they opened and another time in the afternoon. Both times I ordered boba in my drink and they didn't have any boba either time. It's a boba shop with no boba. I recommend proper time/resource management: if you see your boba is running low, perhaps start a new batch before you completely run out. Thank you!
Great service and an awesome selection! We will make this a stop everytime we are in town
They serve drinks only
Love this it is recommended has a good taste good amour of balls ! Boba ball 🤨 good amount of flavor
Restaurantji Recommends
Went in today at around 8:40pm, no customers there. Two college-aged servers with 4-5 other kids there seemed to have too much fun to care about me having orders. They don’t have any customer service skills whatsoever. When they handed the drinks they gave cold looks and turned around (mind you leave > 10% tips). They really didn’t want to have anything to do there (and hence the low google rate AND no customers). Plus they ran out of mini-boba. Rude customer service ran by inexperienced young servers. Won’t come back if I don’t have to. PS: drinks not bad.
Their automatic ordering touch computer shows promotions that they does not honor when given the order, they come up with excuses and want you to purchase more
They ran out of everything, the drinks were lumpy and sweet as if they had a bag of sugar in them.
This was my second time trying Gong Cha, but my first time at this location. The shop was bright, spacious and very clean. The guy at the front was very friendly and helpful, providing excellent service from the moment I walked in. He even let me know about their XL size upgrade for just a dollar more. Great deal! The drink tasted just as good as the other location I visited, so I know the quality is consistent. Definitely will be coming back to this location!
I have come 5 times within the last few weeks at different times of the day and have been told that they don’t have, boba pearls, milk teas, etc. when we finally spoke to a so called shift lead we were told “maybe come earlier” when we they still had 45 minutes before they closed. The man who claimed to be the shift lead that had a bunch of tattoos was just unbothered and condescending from the jump. We were annoyed because this has happened several times and his choice to be that unprofessional just solidified that he did not care about the customers. I have so many points I’ve saved up and his choice to be like that just made me delete the app all together. Unfortunate.
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