IHOP
1500 SW Loop 410, San Antonio
(210) 675-7775
Recent Reviews
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Had a awesome experience at this location! Colin W was wonderful. He was very friendly and gave excellent service. Food was delicious!
Atmosphere: 5
Food: 5
Service: 5
I've been a Applebee's fan a long time and joining with IHOP made it my go to spot ,they put TVs almost everywhere for sports and breakfast with a cold beer SOUNDS GOOD RIGHT
Atmosphere: 5
Food: 5
Service: 5
The revamp of the restaurant absolutely saved it, food is great now and service is amazing. Food comes out relatively quickly, but could be faster, however the restaurant is pretty new technically so they are not used to the business levels.
Atmosphere: 5
Food: 5
Service: 5
Bad upper management
Atmosphere: 1
Appetizers came out after the food came out. Third person in the 5 party lunch group got her dish after everyone finished eating.
Atmosphere: 4
Food: 3
Service: 1
Great food and service totally recommend Tianna super sweet and always checking on her tables.
Atmosphere: 5
Food: 5
Service: 5
Great service and good people
Atmosphere: 5
Food: 5
Service: 5
Good was cold. Pancakes were not hot enough to melt butter. Overpriced and very mediocre quality. I will not be back.
Atmosphere: 2
Food: 1
Service: 2
We visited on 11/09/2025 and our server was pretty good. We had a fairly large group, 12 adults and 2 small children. We arrived on a fairly busy Sunday afternoon, about 10 people waiting ahead of us. We were told 2 tables were allocated for our group (2 booths, back to back) and they were nearly ready. Then, we received an update from the host that either another host or server sat a group at one of the booths. No biggie, we were seated shortly after which was about a 20 minute wait time overall. After drinks were ordered, my mother’s margarita came in the shaker and when she poured it out, there was a small clump of hair floating to the top of the glass. Our food came out sporadically, we had to request many missing plates, entrees and sides that were missing and had been ordered. A side of mashed potatoes came to the table over cold (literally, the plate was cold to the touch, not sure how both the kitchen staff and server missed that one). 2 appetizers were missing and had to be requested well after the main meals were served. Food served was either overcooked (mushy pasta) or missing alterations. It made for a poor experience, notable food safety violations, and too many shortcomings for us to consider coming back in the near future.
Atmosphere: 3
Food: 2
Service: 4
Danny is a amazing manager he deserves a raise I'm only here cause of Danny -kim
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pretty mid, bland proteins, overcooked eggs and slow service.
Atmosphere: 3
Food: 3
Service: 2
Zoey was amazing she was so kind and sweet great customer service
Atmosphere: 5
Food: 5
Service: 5
Ihop overall has become very expensive for what they offer, this Ihop was not the excemption. Place looks old and the walls has the paint peeling off. Food take a long time and was very low quality
Atmosphere: 2
Food: 2
Service: 2
Man this place was a disaster. Unfortunately. It wasn't too busy at all but the waiter wasn't bad. Just the service. As in the kitchen. Took forever with the food. Multiple people who were waiting at their table got up and left, we should have done the same. We found hair in two of our plates. Waiter gave us a family discount for that. By the time the remakes came out we were all done and ended up just getting a to go box. But they didn't have to go tops. Also ran out of chocolate milk. Asked for sweet tea but it was not sweet at all. Idk needless to say we won't be back.
UPDATE: so the GM Belinda reached out to us. Very apologetic and understanding! She offered we come back to redo the experience. My husband and I were helped immediately, food was DELICIOUS and fresh! Appreciate that effort 🥰
Atmosphere: 1
Food: 3
Service: 1
Roger was an excellent host. Really took care of us and was SUPER nice and friendly. Always made sure we had everything we needed. He made our morning wonderful!! Thank you Roger!!
Atmosphere: 5
Food: 5
Service: 5
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