Jack In The Box

11211 Potranco Rd, San Antonio
(210) 679-5084

Recent Reviews

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B B

The food isn't always fresh, but when it is, it is great. Don't get the tea, it always tastes sour.

Sherene Gee

The guy at window was really friendly and through with our order to make sure it was correct..

Atmosphere: 5

Food: 5

Service: 5

Shawn Wilson

The overnight assistant manager is the best

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ultimate Cheeseburger

Zachary Rodriguez

Typically when I get food here, the packaging is all good however when I ordered food thru the Uber eats app. The packaging came squished

The sandwhich box was in top and the fries got squished

Food: 3

Jonhhy Redd

They have no interest in customer service or quality! NONE!!!! Called to speak to manager and the said no manager was present. The manager that was supposed to be there (Veronica was not there)

Atmosphere: 1

Food: 1

Service: 2

Barbara Martinez-Aguilar

It's gotten better. I haven't been to this location in over 2 years. But today made me want to come back

Atmosphere: 3

Food: 5

Service: 3

Linda Vida

The fastest I ever received an order at Jack in the Box in my life. The staff was friendly and the food was better than I remembered.

Atmosphere: 5

Food: 5

Service: 5

Mohammad Azzam

I had an outstanding experience at Jack in the Box! From the moment I walked in, the service was quick, friendly, and efficient. The team handled everything with professionalism and a positive attitude, which made the visit feel smooth and enjoyable.

The food was fresh, hot, and perfectly prepared. The tacos were crispy, the burgers were flavorful, and the curly fries were exactly the kind of comfort food I was hoping for. Everything tasted like it was made with care, not rushed.

The restaurant was clean, well-organized, and welcoming—exactly what you want when grabbing a meal on the go. Overall, Jack in the Box delivered great value, great service, and great flavor. I’ll definitely be coming back!

Atmosphere: 5

Food: 5

Service: 5

briana nieto

Good food and quick pick up

Atmosphere: 4

Food: 5

Service: 4

Norma Ray

Like a lot of people, we visit late a night after a night out. Never fails. This location always forgets something in our order. Not giving us food we paid for is a regular occurrence as this location.

Food: 3

Service: 2

Niq A

Late night delivery order. Received my order faster than expected time. The food was warm and my milkshake was still cold. Packaged perfectly.

Food: 5

Service: 5

Donnell Woodfox

Manager Candace is a great help and kept the store up to par.

Nikolai Rattelman

Kept calling for like 10mins because the app double charged me. No one picked up the phone until after the order was picked up. Now im down $14 for an order I didnt even want because no one picked up the phone in time

Service: 1

Craig Tidwell

I randomly had to stop here to get food but the bathroom was gross the coke machine didn't work and the food was mid even for what it was.

Atmosphere: 2

Food: 2

Service: 2

Marc Pajak

Making our rewards a fraction of what they where is ridiculous and greedy, Jack is going down hill and will continue to do so until its out of business, so sad I actually used to like them, but the pricing is ridiculous, at least before we where getting low quality food cheap now they are trying to con us into buying the same low quality food for premium prices, it legit insanity

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