Jersey Mike's Subs

5515 Tezel Rd STE 104, San Antonio
(210) 290-9536

Recent Reviews

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Jennifer Wood

I love this place. The people that work there are always so pleasant. We order here a lot!

Food: 5

Service: 5

D Tapley

Great place for lunch and dinner

Food: 5

Service: 5

Venise Ingan

The subs here are always very good. The staff are always very friendly, courteous, and professional. Whenever I order on the app the food is always prepared on time.

I accidentally left one of my ID badge there one day. (I have two on my badge reel so I didn’t even realize it was missing.) Mike was kind enough to save the card until I returned. I would recommend this place.

Atmosphere: 5

Food: 5

Service: 5

Ro Bryant

Saw a roach on the half wall inside the restaurant. Used a coupon and I have a few more but I'm not sure if I'll be returning.

Atmosphere: 3

Food: 3

Service: 4

charles tandy

Nice staff

Atmosphere: 3

Food: 5

Service: 5

Brandi Richardson

Idk if it’s this generation but Everytime I come to this location,the employees never say hello to anyone who comes into the store,no customer service skills. The employees can’t seem to communicate between each other. I asked the guy who gets the bread and chops the meat to make my bacon extra crispy. I assumed he told the employees making my sandwich and when I realized he didn’t,I mentioned it to the two girls making my sandwich. They both looked at me with blank stares on their faces and then continued to wrap the sandwiches. So my husband mentioned something to them and they told us that it does have bacon it. 🤦🏼‍♀️ I told them I obviously know that it has bacon on it all I wanted was the bacon crispy. This is the 3rd time this has happened. And they also forgot to put the pickles and banana peppers on my husbands sandwich that he asked twice for. I was going to call the store and let them know they messed up but what’s the point? It’s going to be the same no matter how many people express their concerns on here so I likely won’t be going back to this location. As someone who managed a Little Caesars for 5 years and have worked in Customer Service much longer,It really is disappointing to go into a establishment and be made to feel like I as a customer,am annoying the employees by asking for one simple thing and my product almost always being messed up. Idk who trained those employees but they need to be retrained on how to interact with customers and make sure that they are paying attention. There isn’t any reason why an order should be messed up as many times as this location messes up orders.

Atmosphere: 1

Food: 1

Service: 1

Curtis Varley

Good, quick lunch stop. Sandwiches always taste fresh.

Atmosphere: 4

Food: 4

Service: 4

Bill Spang

Deli style sandwiches prepared for you hot off the grill... Very yummy!

Update 5/18/2025

This is not the first time this has happened, but it appears that the sandwich artists do not know what FIFO means. This evening I ordered and went to the store. I was the only car in the parking lot. I did not enter the store until after the time indicated on my receipt, at which time 3 patrons had drove up and entered the store. 2 were walk-ins and 1 was an online order.

It seems that they give preference to walk-ins over online orders. It is my opinion that orders should be made in the order they are received, regardless. After the walk-ins were served and the other online order was completed. Everybody thought they were done and turned up the music in the store. I was the only one there. One of the attendants asked me what I wanted. I told him I placed an online order 30 minutes earlier. They scrambled around and found the order request and made the sandwich. He did apologize for being late.

I always leave a tip in the app. I assume that a job will be done correctly. I will likely be finding a different Jersey Mike's. I love the food, but the service at this location needs some attention.

Rudy Tabares ll

Very good sub sandwich, #9 reg club supreme my way!! First time here, very friendly staff and clean business, definitely coming back, way better than subway in my opinion

Charlie Rivera

Went to my local Jersey mikes and saw this eyesore near in the dining area, definitely takes away from the experience and quite frankly is a tripping hazard when turning the corner. Other than that the customer service and the food was excellent as usual. Definitely

Kenny “Ken” W.

I had dinner at this location. I don't visit Jersey Mike's very often. I was given a few recommendations from the staff. I had Mike's Famous Philly. It was hot and delicious. I'll definitely return to this location.

Megamanx Zero

I always enjoy a sub from here! But what makes me continue to come here is two reasons: first is that they are always doing things in the community and looking to work with the community all the time. As a teacher they are my go to for fundraising! Secondly and one of the most important reasons is because of GM's like Jasmine and her employees who care to be there! I always see them smiling and being so welcoming to everyone!! They are the true reason I go there! Thank you for all you do!!!!!!

Salvador Morales

Great Sub sandwich 🥪

Marshall Styers

This place has the best subs with many options.

Fernando A

Horrible staff working on March 11 ,2025 they are taking so much time on processing the orders will avoid coming to this location just because of this crew rather drive the few miles to the other location from now on avoid at all costs not to mention extremely rude staff also that day

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