The last two times I have been here they have gotten my order wrong. Claimed they gave me a credit and when I went back to claim it. They said that there wasn't a credit. And that was nothing that can be done. The manager, Edger, was rude and was unconcerned about my issue. Very rude place
Atmosphere: 2
Food: 2
Service: 1
Amanda Kipruto
I always use the drive thru or sometimes go inside and use the bathroom in and out, today one of the guys working at around 6:30pm told me I could no longer use the bathroom it's for customers only which I am. I didn't even disturb anyone I went in to wash my hands. I know the day manager and he's never had a problem with me. The workers were just hanging out in the lobby and I asked to use the bathroom to wash my hands after getting my food through the drive thru and that's the response I got back... I guess I don't fit into the criteria of being a customer there
Service: 1
Marissa Leonard (RISSA)
Caesar chicken wrap and pesto pasta is amazing
Food: 5
Service: 4
Recommended dishes: Fresh Produce, Triple Chocolate Chunk Cookies
Henry
Ordered delivery which wasn't so great but I received basically a soggy lump that was supposed to be a turkey tom with provolone cheese...I may have made a mistake ordering the sliced wheat bread but in any case that is the last time i order from a JJ. I tried calling but was put on hold and gave up when no one came back on the line after 5 minutes. . .not worth it too many other sandwich shops in the sea! lol
Food: 1
Service: 1
melissa montalvo
Every time I order my favorite sandwich from se. military they always forget something it’s like add bacon to my sandwich is a big throw off. This time was the bacon I ordered the got no problem charging me. This location should be shut down it’s nerve busy to be making mistakes.
Atmosphere: 4
Food: 2
Service: 4
HADRE JR
Ordered delivery which wasn't so great but I received basically a soggy lump that was supposed to be a turkey tom with provolone cheese...I may have made a mistake ordering the sliced wheat bread but in any case that is the last time i order from a JJ. I tried calling but was put on hold and gave up when no one came back on the line after 5 minutes. . .not worth it too many other sandwich shops in the sea! lol
Food: 1
Service: 1
Lauren Faris
Always a hit. My go to for lunch in a jiffy. The firecracker wrap was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Monica Lopez
Horrible employee can't allow simple directions on how we requested our food.
Atmosphere: 1
Food: 1
Service: 1
Ramiro Guzman
Can’t miss with JJs. Hunters Club and the salt and vinagre chips hit the spot.
Atmosphere: 5
Food: 5
Service: 5
Ev W
They tend to not have delivery drivers especially on weekends
The worst sandwich I've ever gotten from a jimmy johns. Horrible never again
Atmosphere: 1
Food: 1
Service: 1
Laila MCGLOTHERN
The only reason I keep coming back to this store is because it is the closest one to my house. But I do not see how I can continue this any longer. I have been a JJ customer for over 15 years and I am seriously disappointed!Today I ordered 2 veggie sandwiches (I am a vegetarian) and a Cajun Chicken sandwich on wheat for my husband. The staff member started adding stuff to my sandwich without removing the bread inside first, so I had to ask him to do this. Then he proceeds to add BROWN WILTED LETTUCE to my sandwich. When I stopped him and asked for fresh lettuce, the store manager mumbles something about issues with the produce supplier, but still managed to locate a tub of fresh lettuce in the back - go figure) There was no onion available so he had to peel and cut some VERY non-symmetrical slices for my sandwich right in front of me. And to top it all off, the guy who was making my food then proceeded to add HAM to my VEGETARIAN sandwich!!!!! I swear, you can't make this up!!! When I asked him what he was doing he looked so confused and then removed the ham and then finished making the sandwich. He had no consideration for the fact that the ham that I did not want had now touched everything on my sandwich, And these guys wants me to add a TIP to my bill when paying for the food (which I did, but now sorely regret)!!!!!If I would have chosen the drive through I would have arrived at home with 2 Vegetarian HAM sandwiches with brown and wilted lettuce and the bread left in.The crazy thing is - the store owner/manager never bothers reaching out to follow up and try to make things right. This is not the first time I have had issues here - I would venture to say I consider myself lucky if they get the order right. The people who work here needs some serious training on how to make a sandwich, not to mention customer service training!!!
Atmosphere: 3
Food: 1
Service: 1
Beatriz Villegas
Love that they are open late. The one close to my house closes at 8pm so I drive to this location which has a drive thru so I didn't have to get out of my vehicle. The cashier was friendly and courteous. They made my sandwich quick and it was delicious.
Atmosphere: 5
Food: 5
Service: 5
Samuel Ramirez
Went day to order two ? one was the 16" vatoi plain #5 n 8" ham n sami n cheese only no veggies ? got the order they put veggies on both of they told that I order them plain. They said that they them the way the menu read.they don't do special orders .so I just left the sandwiches there and went to subway...
The last two times I have been here they have gotten my order wrong. Claimed they gave me a credit and when I went back to claim it. They said that there wasn't a credit. And that was nothing that can be done. The manager, Edger, was rude and was unconcerned about my issue. Very rude place
Atmosphere: 2
Food: 2
Service: 1
I always use the drive thru or sometimes go inside and use the bathroom in and out, today one of the guys working at around 6:30pm told me I could no longer use the bathroom it's for customers only which I am. I didn't even disturb anyone I went in to wash my hands. I know the day manager and he's never had a problem with me. The workers were just hanging out in the lobby and I asked to use the bathroom to wash my hands after getting my food through the drive thru and that's the response I got back... I guess I don't fit into the criteria of being a customer there
Service: 1
Caesar chicken wrap and pesto pasta is amazing
Food: 5
Service: 4
Recommended dishes: Fresh Produce, Triple Chocolate Chunk Cookies
Ordered delivery which wasn't so great but I received basically a soggy lump that was supposed to be a turkey tom with provolone cheese...I may have made a mistake ordering the sliced wheat bread but in any case that is the last time i order from a JJ. I tried calling but was put on hold and gave up when no one came back on the line after 5 minutes. . .not worth it too many other sandwich shops in the sea! lol
Food: 1
Service: 1
Every time I order my favorite sandwich from se. military they always forget something it’s like add bacon to my sandwich is a big throw off. This time was the bacon I ordered the got no problem charging me. This location should be shut down it’s nerve busy to be making mistakes.
Atmosphere: 4
Food: 2
Service: 4
Ordered delivery which wasn't so great but I received basically a soggy lump that was supposed to be a turkey tom with provolone cheese...I may have made a mistake ordering the sliced wheat bread but in any case that is the last time i order from a JJ. I tried calling but was put on hold and gave up when no one came back on the line after 5 minutes. . .not worth it too many other sandwich shops in the sea! lol
Food: 1
Service: 1
Always a hit. My go to for lunch in a jiffy. The firecracker wrap was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Horrible employee can't allow simple directions on how we requested our food.
Atmosphere: 1
Food: 1
Service: 1
Can’t miss with JJs. Hunters Club and the salt and vinagre chips hit the spot.
Atmosphere: 5
Food: 5
Service: 5
They tend to not have delivery drivers especially on weekends
Restaurantji Recommends
The worst sandwich I've ever gotten from a jimmy johns. Horrible never again
Atmosphere: 1
Food: 1
Service: 1
The only reason I keep coming back to this store is because it is the closest one to my house. But I do not see how I can continue this any longer. I have been a JJ customer for over 15 years and I am seriously disappointed!Today I ordered 2 veggie sandwiches (I am a vegetarian) and a Cajun Chicken sandwich on wheat for my husband. The staff member started adding stuff to my sandwich without removing the bread inside first, so I had to ask him to do this. Then he proceeds to add BROWN WILTED LETTUCE to my sandwich. When I stopped him and asked for fresh lettuce, the store manager mumbles something about issues with the produce supplier, but still managed to locate a tub of fresh lettuce in the back - go figure) There was no onion available so he had to peel and cut some VERY non-symmetrical slices for my sandwich right in front of me. And to top it all off, the guy who was making my food then proceeded to add HAM to my VEGETARIAN sandwich!!!!! I swear, you can't make this up!!! When I asked him what he was doing he looked so confused and then removed the ham and then finished making the sandwich. He had no consideration for the fact that the ham that I did not want had now touched everything on my sandwich, And these guys wants me to add a TIP to my bill when paying for the food (which I did, but now sorely regret)!!!!!If I would have chosen the drive through I would have arrived at home with 2 Vegetarian HAM sandwiches with brown and wilted lettuce and the bread left in.The crazy thing is - the store owner/manager never bothers reaching out to follow up and try to make things right. This is not the first time I have had issues here - I would venture to say I consider myself lucky if they get the order right. The people who work here needs some serious training on how to make a sandwich, not to mention customer service training!!!
Atmosphere: 3
Food: 1
Service: 1
Love that they are open late. The one close to my house closes at 8pm so I drive to this location which has a drive thru so I didn't have to get out of my vehicle. The cashier was friendly and courteous. They made my sandwich quick and it was delicious.
Atmosphere: 5
Food: 5
Service: 5
Went day to order two ? one was the 16" vatoi plain #5 n 8" ham n sami n cheese only no veggies ? got the order they put veggies on both of they told that I order them plain. They said that they them the way the menu read.they don't do special orders .so I just left the sandwiches there and went to subway...
Atmosphere: 1
Service: 1
Not so fresh
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