They totally heard the order as they gave the order back perfectly…. Maybe the driver got it wrong….. whatever… dry ass sandwich
Rose Garza
Ruth took my order on Friday and today and she did amazing job and the food is good and the prices are amazing and I love their bread. I enjoy talking to her. The only thing I hate is there parking spots
Parking: You have to be careful with the parking because they’re also sharing it with another restaurants drive-through
Atmosphere: 5
Food: 5
Service: 5
jed huff
Bought a wrap, ate half Ten minutes later puked it up. Called the store to share my experience and I was told it must just be me "Everything is Fresh". I buy sandwiches from there about 3 or 4 times a week due to my location and short lunches I have to take. My point is if I'm going to take the time to inform you that something wasn't right about my $20 food. Don't argue with me about it, thank me for taking the time to call you to help you from spreading food poison to other Sandwich enthusiasts. Offer to take care of me on the next Sandwich. But don't be a Karen.
Food: 2
Service: 1
JeRome Harper
I drove to Callaghan store. Austin Hwy store wouldn't take my order walk in.
Atmosphere: 5
Food: 5
Service: 5
Joseph Ellis
Not only is the Food good, but the employees here go above and beyond to give the best service possible, the manager is super nice!!
Atmosphere: 4
Food: 5
Service: 5
Mark Ross
I mean it's Jimmy John's — we all know what that is. This location is excellent. Fast, friendly, perfect.
Atmosphere: 5
Food: 5
Service: 5
Grisselle Baerga
Excellent customer service. Food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Night Sandwich
Machaia McClenny
I’ve eaten at this Jimmy John’s many times and always had good experiences, but I was driven to write this review after the staff went above and beyond. I made an error and ordered pickup at the wrong location and rather than saying “Tough luck!” they called the other location, voided the order, and made it for me here. Excellent customer service that was much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Tiffany Stone
Been waiting for a refund for a month , reach out no response ! Only franchises Mgmt Send txt threw reviews. Don't bother to fix the problem, Bunch of Nothing Bad for business ?
Atmosphere: 1
Food: 1
Service: 1
William Erickson
Great food and staff as always, but who controls the music? The music playing on the in-house speakers (not some employee-owned bluetooth speaker behind the counter) was rap featuring... *all* the words, including descriptions of sex acts. I don't personally care but I doubt I'm in the majority. This was at 12:30pm. Loved my #9!
My very FIRST visit to Jimmy John’s will be my LAST! Ordered #9 Italian Nights with NO onion, add pickle. Got home, no pickles but plenty of onions!Ugh! Meat is very chewy & stringy. Ordered 16” #13 Cubano, online menus says NO lettuce & tomatoe on sandwich, got home covered in lettuce & tomatoes, & NO bacon either that’s supposed to be on the sandwich. What a waste of $30 bucks! Been there, done that, scratch it off the list! ??????
Parking: Parking is scant & difficult to navigate due to the busy restaurant next door. Also ingress/egress from street difficult due to proximity to busy intersection.
Atmosphere: 1
Food: 1
Service: 1
Charles Manning
Good food decent service.
Atmosphere: 5
Food: 5
Service: 4
junior garcia
The food is always good but for the service that I received, it could use some more customer friendly service towards customers.
Atmosphere: 1
Food: 3
Service: 1
Ron Mangum
SLOWEST JIMMY JOHN'S EVER
Felipe Gama
Staff is amazing and the service was amazing as well, they stayed on top of everything and it’s a nice and clean environment.
Forgot the Dijon, oil and vin on the sandwich.
They totally heard the order as they gave the order back perfectly…. Maybe the driver got it wrong….. whatever… dry ass sandwich
Ruth took my order on Friday and today and she did amazing job and the food is good and the prices are amazing and I love their bread. I enjoy talking to her. The only thing I hate is there parking spots
Parking: You have to be careful with the parking because they’re also sharing it with another restaurants drive-through
Atmosphere: 5
Food: 5
Service: 5
Bought a wrap, ate half Ten minutes later puked it up. Called the store to share my experience and I was told it must just be me "Everything is Fresh". I buy sandwiches from there about 3 or 4 times a week due to my location and short lunches I have to take. My point is if I'm going to take the time to inform you that something wasn't right about my $20 food. Don't argue with me about it, thank me for taking the time to call you to help you from spreading food poison to other Sandwich enthusiasts. Offer to take care of me on the next Sandwich. But don't be a Karen.
Food: 2
Service: 1
I drove to Callaghan store.
Austin Hwy store wouldn't take my order walk in.
Atmosphere: 5
Food: 5
Service: 5
Not only is the Food good, but the employees here go above and beyond to give the best service possible, the manager is super nice!!
Atmosphere: 4
Food: 5
Service: 5
I mean it's Jimmy John's — we all know what that is. This location is excellent. Fast, friendly, perfect.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service. Food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Night Sandwich
I’ve eaten at this Jimmy John’s many times and always had good experiences, but I was driven to write this review after the staff went above and beyond. I made an error and ordered pickup at the wrong location and rather than saying “Tough luck!” they called the other location, voided the order, and made it for me here. Excellent customer service that was much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Been waiting for a refund for a month , reach out no response ! Only franchises Mgmt Send txt threw reviews. Don't bother to fix the problem, Bunch of Nothing Bad for business ?
Atmosphere: 1
Food: 1
Service: 1
Great food and staff as always, but who controls the music? The music playing on the in-house speakers (not some employee-owned bluetooth speaker behind the counter) was rap featuring... *all* the words, including descriptions of sex acts. I don't personally care but I doubt I'm in the majority. This was at 12:30pm. Loved my #9!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
My very FIRST visit to Jimmy John’s will be my LAST! Ordered #9 Italian Nights with NO onion, add pickle. Got home, no pickles but plenty of onions!Ugh! Meat is very chewy & stringy. Ordered 16” #13 Cubano, online menus says NO lettuce & tomatoe on sandwich, got home covered in lettuce & tomatoes, & NO bacon either that’s supposed to be on the sandwich. What a waste of $30 bucks! Been there, done that, scratch it off the list! ??????
Parking: Parking is scant & difficult to navigate due to the busy restaurant next door. Also ingress/egress from street difficult due to proximity to busy intersection.
Atmosphere: 1
Food: 1
Service: 1
Good food decent service.
Atmosphere: 5
Food: 5
Service: 4
The food is always good but for the service that I received, it could use some more customer friendly service towards customers.
Atmosphere: 1
Food: 3
Service: 1
SLOWEST JIMMY JOHN'S EVER
Staff is amazing and the service was amazing as well, they stayed on top of everything and it’s a nice and clean environment.
Atmosphere: 5
Food: 5
Service: 5
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