Jim's Restaurant
3319 Hillcrest Dr, San Antonio
(210) 732-5491
Recent Reviews
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EVERYTHING WAS GREAT. THE MANAGER CHRISTINE IS SO AWESOME. SHE WALKS AROUND TALKING TO EVERYONE. THE COOKS ALEX JOE AND CHRIS REALLY KNOW HOW TO COOK GREAT FOOD AND MY SERVER ALMA WAS VERY ATTENTIVE TO MY NEEDS
Atmosphere: 5
Food: 5
Service: 5
praise be for our remaining Jim's 🙏🎶🙌and the hardworking + wonderful + welcoming staff there #24hours for us!
Atmosphere: 5
Food: 4
Service: 5
José was a good server and the food was nice and fresh. The gravy and chicken tenders were good along with the fries.
Atmosphere: 5
Food: 5
Service: 5
Loved it here! Kids ate free today, so we took our little ones and they loved the food as much as us. Morgan was such an amazing server she got everything perfect she was sweet and very attentive always checking on us! Definitely recommend :)
Atmosphere: 5
Food: 5
Service: 5
I love Jim's restaurant, I love their Pan Cake. All the Jim's restaurants are awesome. Just great food.
Atmosphere: 4
Food: 5
Service: 5
Great availability of senior portion plates! Excellent service by Maureen!
Atmosphere: 2
Food: 4
Service: 4
Adam gives it 👍👍. Very friendly like all Jims should be. Great fresh breakfast just like all Jims should be.
Atmosphere: 5
Food: 5
Service: 5
Morgan was our waitress she confirmed she was new!
But I must say one thing she was on point . She has such a kind smile. She was very polite. She introduced herself to us. She was excellent for her first day. I would’ve never known. She was very professional and the food was delicious. 👍🏼
Atmosphere: 5
Food: 5
Service: 5
We had the sweetest waiter.
Atmosphere: 5
Food: 5
Service: 5
The Mushrooms of the fried, appetizer didn't look or taste fresh.
You come out smelling like grease.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Very reasonably priced meals and fantastic service.
Atmosphere: 5
Food: 5
Service: 5
We visited Jim’s on Thanksgiving Day and loved everything about it! Our server Nikiya was the kindest, most welcoming server. The food came out quickly and accurately and everyone enjoyed their meals. Our table ordered the tortilla soup, liver and onions and a classic turkey dinner. It was a great way to celebrate Thanksgiving.
Atmosphere: 5
Food: 5
Service: 5
You know, I really shouldn't even bother with this. But the level of mediocrity frustrates me, and I feel like this is the only thing Jim's corporate even slightly considers in regards to feedback.
I went in for lunch, table for 1. I was put on a wait list for about 5 minutes which is completely fine. I can see the restaurant is half full.
I would MUCH rather the hostess tell me ahead of time that they're understaffed and there will be an extended wait time. Rather than being seated, and left alone for 25 minutes to figure that out for myself. I almost walked out initially, but decided to give them another chance and ask for my order to be taken. My order was taken at the register, and I sat back down. The bowl of cheese soup I ordered was cold, and the vegetables were hard. Like it hadn't been cooked for the proper amount of time. After 2 bites I decided that was enough.
For the record, I have had many good experiences at Jim's and it was one of my favorite restaraunts growing up. But this location in Balcones Heights, and the location at I-10 & Huebner have provided consistently poor experiences. Both of those buildings need to get knocked down with a wrecking ball or be completely remodeled/restaffed. Maybe pay your employees more so that they start to care.
Atmosphere: 1
Food: 1
Service: 1
My wife's family loves Jim's. Its not my personal preference. I know it's diner themed, but this location could use an interior face lift. Wasn't the cleanest either. Carpets looked like they had seen much better days. 3 stars because The Clubhouse sandwich is fire!
Atmosphere: 2
Food: 3
Service: 3
Filthy place
Absolutely Terrible Food.
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