Ordered 3 chicken sandwiches and was so very disappointed. You show this big beautiful hunk of fried chicken in your advertisements but in reality, the chicken looks like one of those Hill Country Fair breaded chicken patties you pick up in the frozen section at HEB. Horrible! Never again! Shame on you KFC!
And to the manager at this store, don't chew out your employees right in front of customers. I felt so sorry for that female employee. She looked terrified of you. Not very good management skills. KFC needs to look into this.
Atmosphere: 2
Food: 1
Service: 2
Mike James
A no nonsense location, know what you want, order it and the line moves extremely fast. I was surprised by the speed of this location.
Atmosphere: 5
Food: 5
Service: 5
Michelle Tellez
Pulled up through drive thru and got the most nicest, polite service from Paully, at least that’s what my receipt says. It’s nice to see that there are still very few fast food workers who do have respect. The food was nice & hot also so that is a big plus! I will be visiting again.
Atmosphere: 4
Food: 5
Service: 5
Rene Melendes
So I ordered a half and half tea. Was told they only have sweet tea. So I asked do you always only have sweet tea? Answer we have one or the other. I should have known then, this was not the best place to go get food. Chicken was probably 2-3 hours old. So why are restaurant chains closing down 🤷🏻♂️
Atmosphere: 1
Food: 1
Service: 1
Objet D'Art
Stopped by KFC on Mother’s Day, and I’m glad I did. Having lost my mother a few years ago, I wasn’t in the best of spirits. But my experience at KFC gave me a brief and much-needed lift. I used the drive-thru, and the first thing I noticed was the courtesy and professionalism of the person taking my order, James. When I pulled up to pay, James not only provided prompt service, but also took a moment to humanize the interaction by complimenting my Leonardo Da Vinci rash guard, which really made my day since I designed it myself. It’s amazing how just a few kind words can brighten someone’s moment, especially these days when such gestures are rare. If you visit this KFC and are served by James, I encourage you to acknowledge him. He’s a great example that fast food can be fast and still friendly.
Food: 5
Service: 5
Ruben
Bad, bad, bad. I pull up in the drive-thru, looking for two chicken pot pies. I'm told to they have no chicken pot pies. The order wasn't for me, cuz I pulled away to go make a phone call and find out what else they might want. Go back to the drive-thru, order me a two-piece mix, a leg and a breast, and I'm told they have no white chicken. So I asked the gentleman, isn't this a chicken place? Now I have eaten at KFC before, hell I even used to work there at one point, and always felt that KFC's chicken was the best. The pieces are maybe smaller than other places, but they're KFC special mix that they put on the breading is just great. It's somewhat breaks my heart because having work there I had found a new respect for KFC. But this incident made me wonder, how do you not have a main product available that you sell each and every day. Chicken pot pies I understand, but just chicken? That's like going to Joe's Pizza shack and they don't have pizza. Needless to say I wound up at a burger joint and got yelled at for somebody not having the food available. Adios amigos
Service: 1
Jasmine Kangar
Absolutely horrible. I order a K three and ask for KFC sauce and barbecue sauce and they can’t even remember that I don’t get my sauce in my bag. This is the fifth time that this has happened.
Atmosphere: 1
Food: 1
Service: 1
Gaby España
Worst service, they made me wait 30 min and then gave me a Taco Bell order, the lady that took my order was very rude, I wore in restaurant so I know hoy tired it can be but it’s not a excuse to treat that way your customers
Conner Smith
Where's the crunchy chicken? Staff had attitude food was not great either. Only thing that was good was the fries. Drinks were awful, didn't even taste like soda
Atmosphere: 1
Food: 1
Service: 1
Doris Peters
I recently went to KFC here on Blanco Road , ordered A 4 piece wing meal it was $15. Plus so I thought no that’s too much so the cashier a young man offered me the 3 piece for 10$ I said okay but then I saw a four piece meal for 10.49 I asked to change to that , the manager handling another problem at the counter with incorrect charge given, said to me no problem I can change that for you, so was grateful. I got home ate the leg biscuit and wing, mash potatoes , went to eat the second biscuit and breast and thigh only to find saliva as I picked up the biscuit , I called my neighbor advised her not to eat her meal to ck it first, I waited a day to go back and s/w the mgr explained who I was and what had transpired she was apologetic and offered replacement I declined, just wanted her to s/w her staff about such nasty things and left, Never to go there again.
Would not give all dark meat even though they had it and they have a menu item that's all dark meat. Nobody else was in line
Food: 4
Service: 1
Lucas Garza
The workers are awesome they go above and beyond! Your hard work and determination and dedication goes unnoticed thank all of you for what you do! Keep up with the good work!! And the food was great!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Piece Breast Meal, Famous Bowl Combo, Spicy Chicken Sandwich, Fried Chicken, Crispy Colonel Sandwich Meal, Chicken Sandwich Combo, 8 PC Saucy Nuggets, 10 PC Saucy Nuggets, Taste of KFC 2 PC Deal, 3 Tenders Flavored Meal, Honey BBQ Sauce, 3 PC Chicken Big Box, Gravy, Classic Chicken Sandwich Nuggets Big Box Meal, 3 PC Tenders Combo, 5 PC Nuggets Kids Meal, Chicken Wing, Cole Slaw, Mashed Potatoes No Gravy, Fill Up Box
Mary Ellen Rioux
Soggy crust on chicken, and it , green beans and gravy so over salty could not eat it!! The mashed potatoes were ok. The chocolate cake tastes like a stale Hostess cupcake. The biscuit ok. Had indigestion so bad from this awful food.( Better off opening a can of soup at home.. ) ) I tried feeling it to two cats who love chicken. - they wouldn't eat it either
Atmosphere: 2
Food: 1
Service: 3
delubio lopes de Paula
Nice place… really fresh fried chicken….
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, 3 PC Chicken Big Box, Gravy, Chicken Wing
Andrew Villalobos
Had a huge online order today, the staff was friendly and the mgr was excellent communicating with me! Food was fresh and packed extremely well! We love KFC but hadn’t had it in awhile and they made the dining experience exceptional for my hungry family! Thanks for all your hard work! Keep it up! See you again soon!!!!!!
Ordered 3 chicken sandwiches and was so very disappointed. You show this big beautiful hunk of fried chicken in your advertisements but in reality, the chicken looks like one of those Hill Country Fair breaded chicken patties you pick up in the frozen section at HEB. Horrible! Never again! Shame on you KFC!
And to the manager at this store, don't chew out your employees right in front of customers. I felt so sorry for that female employee. She looked terrified of you. Not very good management skills. KFC needs to look into this.
Atmosphere: 2
Food: 1
Service: 2
A no nonsense location, know what you want, order it and the line moves extremely fast. I was surprised by the speed of this location.
Atmosphere: 5
Food: 5
Service: 5
Pulled up through drive thru and got the most nicest, polite service from Paully, at least that’s what my receipt says. It’s nice to see that there are still very few fast food workers who do have respect. The food was nice & hot also so that is a big plus! I will be visiting again.
Atmosphere: 4
Food: 5
Service: 5
So I ordered a half and half tea. Was told they only have sweet tea. So I asked do you always only have sweet tea? Answer we have one or the other. I should have known then, this was not the best place to go get food.
Chicken was probably 2-3 hours old. So why are restaurant chains closing down 🤷🏻♂️
Atmosphere: 1
Food: 1
Service: 1
Stopped by KFC on Mother’s Day, and I’m glad I did. Having lost my mother a few years ago, I wasn’t in the best of spirits. But my experience at KFC gave me a brief and much-needed lift. I used the drive-thru, and the first thing I noticed was the courtesy and professionalism of the person taking my order, James. When I pulled up to pay, James not only provided prompt service, but also took a moment to humanize the interaction by complimenting my Leonardo Da Vinci rash guard, which really made my day since I designed it myself. It’s amazing how just a few kind words can brighten someone’s moment, especially these days when such gestures are rare. If you visit this KFC and are served by James, I encourage you to acknowledge him. He’s a great example that fast food can be fast and still friendly.
Food: 5
Service: 5
Bad, bad, bad. I pull up in the drive-thru, looking for two chicken pot pies. I'm told to they have no chicken pot pies. The order wasn't for me, cuz I pulled away to go make a phone call and find out what else they might want. Go back to the drive-thru, order me a two-piece mix, a leg and a breast, and I'm told they have no white chicken. So I asked the gentleman, isn't this a chicken place? Now I have eaten at KFC before, hell I even used to work there at one point, and always felt that KFC's chicken was the best. The pieces are maybe smaller than other places, but they're KFC special mix that they put on the breading is just great. It's somewhat breaks my heart because having work there I had found a new respect for KFC. But this incident made me wonder, how do you not have a main product available that you sell each and every day. Chicken pot pies I understand, but just chicken? That's like going to Joe's Pizza shack and they don't have pizza. Needless to say I wound up at a burger joint and got yelled at for somebody not having the food available.
Adios amigos
Service: 1
Absolutely horrible. I order a K three and ask for KFC sauce and barbecue sauce and they can’t even remember that I don’t get my sauce in my bag. This is the fifth time that this has happened.
Atmosphere: 1
Food: 1
Service: 1
Worst service, they made me wait 30 min and then gave me a Taco Bell order, the lady that took my order was very rude, I wore in restaurant so I know hoy tired it can be but it’s not a excuse to treat that way your customers
Where's the crunchy chicken? Staff had attitude food was not great either. Only thing that was good was the fries. Drinks were awful, didn't even taste like soda
Atmosphere: 1
Food: 1
Service: 1
I recently went to KFC here on Blanco Road , ordered A 4 piece wing meal it was $15. Plus so I thought no that’s too much so the cashier a young man offered me the 3 piece for 10$ I said okay but then I saw a four piece meal for 10.49 I asked to change to that , the manager handling another problem at the counter with incorrect charge given, said to me no problem I can change that for you, so was grateful. I got home ate the leg biscuit and wing, mash potatoes , went to eat the second biscuit and breast and thigh only to find saliva as I picked up the biscuit , I called my neighbor advised her not to eat her meal to ck it first, I waited a day to go back and s/w the mgr explained who I was and what had transpired she was apologetic and offered replacement I declined, just wanted her to s/w her staff about such nasty things and left, Never to go there again.
Restaurantji Recommends
Would not give all dark meat even though they had it and they have a menu item that's all dark meat. Nobody else was in line
Food: 4
Service: 1
The workers are awesome they go above and beyond! Your hard work and determination and dedication goes unnoticed thank all of you for what you do! Keep up with the good work!! And the food was great!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Piece Breast Meal, Famous Bowl Combo, Spicy Chicken Sandwich, Fried Chicken, Crispy Colonel Sandwich Meal, Chicken Sandwich Combo, 8 PC Saucy Nuggets, 10 PC Saucy Nuggets, Taste of KFC 2 PC Deal, 3 Tenders Flavored Meal, Honey BBQ Sauce, 3 PC Chicken Big Box, Gravy, Classic Chicken Sandwich Nuggets Big Box Meal, 3 PC Tenders Combo, 5 PC Nuggets Kids Meal, Chicken Wing, Cole Slaw, Mashed Potatoes No Gravy, Fill Up Box
Soggy crust on chicken, and it , green beans and gravy so over salty could not eat it!! The mashed potatoes were ok. The chocolate cake tastes like a stale Hostess cupcake. The biscuit ok. Had indigestion so bad from this awful food.( Better off opening a can of soup at home.. ) )
I tried feeling it to two cats who love chicken. - they wouldn't eat it either
Atmosphere: 2
Food: 1
Service: 3
Nice place… really fresh fried chicken….
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, 3 PC Chicken Big Box, Gravy, Chicken Wing
Had a huge online order today, the staff was friendly and the mgr was excellent communicating with me! Food was fresh and packed extremely well! We love KFC but hadn’t had it in awhile and they made the dining experience exceptional for my hungry family! Thanks for all your hard work! Keep it up! See you again soon!!!!!!
Atmosphere: 5
Food: 5
Service: 5
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