Waited 1 hour for drive thru meal! They said they gave my food away! Horrible service!
Service: 1
Robert Coleman
Waiting 30 minutes for my order and had to keep waiting for cold food.
Atmosphere: 1
Food: 1
Service: 1
Marcos Monsivais
I put a 1 star I should have - customer service really bad 30 minutes waiting to be attended 15 to be served not coming back not recommending this place sorry but no no ..
Brandy Head
Out of everything,even had to ask for toilet paper. Food was not good. Made me queasy.
Atmosphere: 1
Food: 1
Service: 1
Raymond Trinidad
THIS PLACE NEEDS A NEW CREW! I WAITED 20 MIN FOR A FAMOUS BOWL AND A 5 LAYER BURRITO. FOOD IS COLD WHEN I FINALLY GOT MY FOOD!!
Atmosphere: 1
Food: 1
Service: 1
Floydreka Tassin
Service is awful I made an online order to be picked up at 3:00 pm and I had to wait on my order 10 minutes after the pick up time and my lunch break only 30 minutes. I think it will be a great service if everyone work together as a team
Atmosphere: 2
Food: 3
Service: 1
Danial Khamisi
Absolute worst store I only get a 12 minute break I wanted some quick KFC after getting to the line which there was nobody there seven minutes, finally got fed up to speak to somebody about service the manager Veronica came out and said when I’m done doing what I’m doing I’ll get to you ! I was watching the employees they where just talking ! You would think with all these low review that something would be done
Atmosphere: 1
Food: 1
Service: 1
Vincent Hernandez
No words to explain
Atmosphere: 1
Food: 1
Service: 1
Terrany Ward
Tonight I pulled into the drive-through about 9:22 PM. I ordered a four piece strip meal with fries. They were out of the soft drinks that I wanted, but that was ok I just ordered something else. The dipping sauces I think are a total of nine or 10, they didn’t have the ones I wanted. They only had three available. I ordered a side of gravy. The young lady at the window was polite and just took my payment and carried on without a problem. The problem is I get home and open my bag up or my meal container up and the fries looked like they were sitting under the warmer for two shifts at least. They were warm and stale, tasting like old grease. The strips were warm but dry, maybe from the lamp. The only thing nice was the hot brown gravy. $15 wasted. Disappointing because this location used to do well.
Atmosphere: 2
Food: 2
Service: 5
Wheels Sr.
The colonel would roll over in his grave and ring taco's bell if he tried his own food here! They about ruined my love for both KFC and Taco Bell in one location. It shouldn't be this hard to get decent food and service.
Pieces are very small, fries are not fresh. It looks like food from the day before
Atmosphere: 4
Food: 1
Service: 3
Victoria Marie Infante
Took a little longer then expected with no heads up. Like, I would have ordered something else if it was going to be faster. Lol but other than that great service overall.
Atmosphere: 5
Service: 4
Great Day
Food was cold Restrooms were BAD! Poor management on this establishment. The dirty restrooms were not a one day thing... It's been several times. They STINK.
Atmosphere: 1
Food: 1
Service: 2
Richard Jones
Do NOT order pot pies at the Rigsby and 410 KFC located on the east side of San Antonio. At about 2 P.M. on August 19th I ordered 3 pot pies at the drive thru. 20 minutes later after arriving home we sat down to enjoy our pot pies only to find them not even half filled. This is not the first time this has happened at this location. Peas and potato pieces were not even completly covered by liquid filling. There was not even a scrap of chicken in mine. They must be trying to increase profits by shorting customers. Well, they've gotten me twice but never again will I patronize this KFC location! They even shorted me my receipt so I can't even complete a customer survey for their corporate office to see.
Waited 1 hour for drive thru meal! They said they gave my food away! Horrible service!
Service: 1
Waiting 30 minutes for my order and had to keep waiting for cold food.
Atmosphere: 1
Food: 1
Service: 1
I put a 1 star I should have - customer service really bad 30 minutes waiting to be attended 15 to be served not coming back not recommending this place sorry but no no ..
Out of everything,even had to ask for toilet paper. Food was not good. Made me queasy.
Atmosphere: 1
Food: 1
Service: 1
THIS PLACE NEEDS A NEW CREW! I WAITED 20 MIN FOR A FAMOUS BOWL AND A 5 LAYER BURRITO. FOOD IS COLD WHEN I FINALLY GOT MY FOOD!!
Atmosphere: 1
Food: 1
Service: 1
Service is awful I made an online order to be picked up at 3:00 pm and I had to wait on my order 10 minutes after the pick up time and my lunch break only 30 minutes. I think it will be a great service if everyone work together as a team
Atmosphere: 2
Food: 3
Service: 1
Absolute worst store I only get a 12 minute break I wanted some quick KFC after getting to the line which there was nobody there seven minutes, finally got fed up to speak to somebody about service the manager Veronica came out and said when I’m done doing what I’m doing I’ll get to you ! I was watching the employees they where just talking ! You would think with all these low review that something would be done
Atmosphere: 1
Food: 1
Service: 1
No words to explain
Atmosphere: 1
Food: 1
Service: 1
Tonight I pulled into the drive-through about 9:22 PM. I ordered a four piece strip meal with fries. They were out of the soft drinks that I wanted, but that was ok I just ordered something else. The dipping sauces I think are a total of nine or 10, they didn’t have the ones I wanted. They only had three available. I ordered a side of gravy. The young lady at the window was polite and just took my payment and carried on without a problem. The problem is I get home and open my bag up or my meal container up and the fries looked like they were sitting under the warmer for two shifts at least. They were warm and stale, tasting like old grease. The strips were warm but dry, maybe from the lamp. The only thing nice was the hot brown gravy. $15 wasted. Disappointing because this location used to do well.
Atmosphere: 2
Food: 2
Service: 5
The colonel would roll over in his grave and ring taco's bell if he tried his own food here!
They about ruined my love for both KFC and Taco Bell in one location. It shouldn't be this hard to get decent food and service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If I could give negative stars I would.
Atmosphere: 1
Food: 1
Service: 1
Pieces are very small, fries are not fresh. It looks like food from the day before
Atmosphere: 4
Food: 1
Service: 3
Took a little longer then expected with no heads up. Like, I would have ordered something else if it was going to be faster. Lol but other than that great service overall.
Atmosphere: 5
Service: 4
Food was cold
Restrooms were BAD! Poor management on this establishment. The dirty restrooms were not a one day thing... It's been several times. They STINK.
Atmosphere: 1
Food: 1
Service: 2
Do NOT order pot pies at the Rigsby and 410 KFC located on the east side of San Antonio. At about 2 P.M. on August 19th I ordered 3 pot pies at the drive thru. 20 minutes later after arriving home we sat down to enjoy our pot pies only to find them not even half filled. This is not the first time this has happened at this location. Peas and potato pieces were not even completly covered by liquid filling. There was not even a scrap of chicken in mine. They must be trying to increase profits by shorting customers. Well, they've gotten me twice but never again will I patronize this KFC location! They even shorted me my receipt so I can't even complete a customer survey for their corporate office to see.
Food: 1
Service: 4
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