Marble Slab Creamery
9110 N Loop 1604 W Suite 110, San Antonio
(210) 600-3201
Recent Reviews
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Good ice cream. Be aware that this location does not accept any discounts available to you on the marble slab app.
Cone bowl was stale and soggy, ice cream was average at best, and service was neither friendly nor professional. Definitely won’t be being a patron at this establishment again.
Atmosphere: 1
Food: 2
Service: 1
Ice cream was good
Atmosphere: 5
Food: 5
Service: 5
I asked where the ice cream prices are on the menu and the worker just pointed and said "everything is behind me" and I asked specifically how much the scoops were (because i couldn't find it), and she stared at me as if i should know. I asked how many scoops are in the best value ice cream and she said 3, there's no way I paid $11 for this. I even asked for strawberries and white chocolate. Wasn't even mixed well.
She gave me a dripping ice cream cone. I'm pretty disappointed. I love marble slab, but this location has a very unhappy/unprofessional worker and all I wanted was a good experience with ordering my ice cream. Over-priced for this flavorless ice cream soup.
I should've seen that this place is a 3.5 star before I ordered. I would've saved $11 and time.
We were able to make an online order for this store even though they were closed. We went to pick up our order and that is when we discovered they were not open. I have not received my refund yet. This store has terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Free being one employee her name is Amy an amazing service. Good location great ice cream. Thank you Amy.
Atmosphere: 5
Food: 5
Service: 5
Excellent for cookie and hand crafter ice cream. The pistachio was so good. Great services.
Atmosphere: 5
Food: 5
Service: 5
I stopped at this this location on three different occasions. I think I was taking care of the owner with black hair about shoulder length. Every single visit she was very nice and professional, has a warm smile. The cookies are delicious, in my last trip I went ahead and got ice cream and this tasted really good as well. Their prices are great as well! I will be back in the future especially with my kids. Thank you!
I stopped at this this location on three different occasions. I think I was taking care of the owner with black hair about shoulder length. Every single visit she was very nice and professional, has a warm smile. The cookies are delicious, in my last trip I went ahead and got ice cream and this tasted really good as well. Their prices are great as well! I will be back in the future especially with my kids. Thank you!
The young girl that helped us @7:57pm on a Sunday night was irritated at us changing our mind.she seemed impatient , which led to a bit disappointing experience, especially since it was our first visit.The cookies were good. Hope the young lady will see this and work on her patience.
Restaurantji Recommends
Said they close at 8:30 when tonight they turned the lights off at 8 very misleading and total waste of time
Said they close at 8:30 when tonight they turned the lights off at 8 very misleading and total waste of time
Best Service
Went to this location for Father's Day. Had a wonderful experience, ice cream tasted great and the employees were very kind and friendly. They have a dine in area where we sat and had a great time with our family.
Under new management. Everything was fresh, clean and tasted excellent. Friendly and professional staff.
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